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Our team members are at the heart of everything we do.

Das sind Deine Aufgaben:• Einarbeitung in die Grundlagen der Produktionsplanung und -steuerung sowie Datenqualität • Definition realitätsnaher Datenqualitätsszenarien in relevanten Dimensionen • Aufbau eines diskreten ereignisorientierten Simulationsmodells, in dem Unternehmen ihre Datenqualität als Parameter einstellen und den Effekt auf die Produktionsplanung und -steuerung beurteilen könne.

Adventure is our Culture. Join a team that celebrates a lifestyle as bold as the terrain we love. At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain. We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks. Whether you are at HQ, in a retail store, or remote, you will be part of a team that thrives on energy, exploration, and connection.

The Customer Service Representative I will serve as the front line of customer support, handling inbound calls in both English and Spanish. This role is responsible for providing excellent customer service, addressing inquiries, and ensuring that a service ticket is created for every customer interaction. The representative will maintain accurate records, follow up with customers as needed, and ensure timely resolution of issues while adhering to the company’s guidelines and service level agreements (SLAs).

Key Responsibilities

·Handle inbound customer calls, providing assistance and information in a professional and courteous manner.

·Respond to inquiries about products, services, billing, and account issues.

·Ensure that a ticket is created for every customer interaction using the ticketing system, logging detailed notes and customer information.

·Diagnose and troubleshoot customer problems, escalating complex issues to higher support levels as necessary.

·Maintain and update customer records in the system after each interaction.

·Follow up with customers to provide status updates and confirm issue resolution.

·Adhere to company policies, procedures, and quality standards for call handling and ticket creation.

·Meet performance metrics such as but not limited to call handling time, first call resolution, pieces per hour, and customer satisfaction.

·Collaborate with other team members and departments to ensure seamless customer service delivery.

·Participate in ongoing training and development to stay updated on product knowledge and customer service techniques.

Qualifications

·High school diploma or equivalent required.

·Bilingual proficiency in English and Spanish, with excellent verbal and written communication skills in both languages.

·Strong computer skills, with the ability to navigate multiple systems and databases.

·Ability to work in a fast-paced environment while maintaining attention to detail.

·Strong problem-solving skills and the ability to handle difficult customer situations with empathy and patience.

Desired Skills

. Enthusiastic/Knowledge about outdoor activities.

·Previous experience in handling inbound customer calls.

·Familiarity with service ticket creation and tracking.

·Strong organizational and multitasking skills.

·Ability to meet performance targets and work effectively under pressure.

·Team player with a positive attitude and a customer-first mindset.

What we offer:

· SEASONAL agreement for peak season. (3 months)

·Full time $15,000 MXN monthly gross salary.

·$3,000 MXN Productivity Bonus Per month.

·$3,000 MXN Seasonal Bonus Per Month *

·Law benefits since day one.

·Home office.

·Full equipment provided.

·100% paid training.

·Schedule window (8 am - 8 pm).

·10-hour shift (8 am - 6 pm / 9 am - 7 pm/10 am - 8 pm).

·1 hour Lunch - 2 breaks of 15 minutes each.

·Two days off (Tue–Wed or Wed–Thu / Fri-Sat / Sat-Sun/ Sun-Mon).

·Total Pass.

· Only for CDMX and Edo. de Mex.

* This benefit applies only upon completion of the seasonal contract.

$15,000 - $22,000 a month

CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, we’re not just delivering care—we’re building the future of more equitable, community-driven healthcare.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

The Credentialing Associate owns the recurring maintenance, renewal, and offboarding workflows that keep Pair Team’s providers compliant and active with payers. Partnering closely with the Senior Credentialing Specialist, this role manages deadline-driven cycles - including but not limited to license renewals, compliance monitoring, CAQH management, and payer enrollments, covering revalidations, recredentialing, and demographic updates. Success here means strong organization and comfort juggling many recurring deadlines at once.

This is a fully remote, full-time position open to candidates anywhere in the United States. The regular schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m.(any time zone)

What You’ll Do

• Track renewal deadlines for all active NP, MD, and RN licenses; prompt clinical staff to initiate renewals ahead of expiration and track completion
• Coordinate with CVO and providers to ensure timely license renewal submission
• Manage CAQH re-attestation cycles (every 60–90 days) across all active providers
• Maintain up to date CAQH profiles for providers, including updating with new Medicaid IDs, licenses, practice location or changes, COI updates, and renewals
• Monitor CAQH profiles for completeness and accuracy on an ongoing basis
• Manage Medicare and Medicaid revalidation cycles at the group level, tracking deadlines and initiating submission in advance of due dates
• Manage payer recredentialing cycles and completing demographic or enrollment updates with active payer relationships, including gathering required documentation from providers and coordinating with payer portals
• Track recredentialing submission status and follow up on outstanding items
• Collect and update provider personal documentation, including driver’s licenses, addresses, board certifications, and CPR certifications; route documentation to relevant payer or credentialing systems as required
• Manage end-to-end credentialing offboarding for departing providers, including COI carrier updates, ACCESS/Medicare roster removals, Medicaid terminations, payer disenrollment, and CAQH offboarding
• Provide overflow support to the Senior Credentialing Specialist during new-state expansion activity, including documentation gathering, provider data preparation, and tracking for new-state license applications and group enrollment submissions
• Support surge capacity on CVO or vendor coordinated workflows when new market timelines require additional bandwidth

What You’ll Need

• 1–2 years of experience in healthcare licensing operations or credentialing support preferred, not required
• High attention to detail and comfort managing deadline-driven, recurring workflows
• Strong organizational skills, with the ability to track multiple providers across multiple credentialing cycles and platforms simultaneously
• Clear communication skills for coordinating with clinical staff on documentation needs
• Comfort working in spreadsheet and tracking tools
• Familiarity with CAQH and clinical licensing management  is a plus
• Must have a quiet, HIPAA-compliant at-home work environment with reliable internet and cell phone access

Because We Value You

• Salary: $25/hour
• Comprehensive health, vision & dental insurance
• 401k
• Monthly $100 work from home expense stipend for your WFH days
• Flexible vacation policy – take the time you need to recharge!
• We provide all of the equipment needed for the role

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. The Referral Coordinator serves as the scheduling backbone of Pair Team’s care coordination model, working behind the scenes to ensure patients receive timely, coordinated care through effective management of all referral and scheduling processes. This role collaborates closely with Case Managers, providers, and health plans to ensure smooth transitions between services while maintaining clear communication and HIPAA compliance throughout.

This role is 100% remote; however, candidates must be based in the United States. Please note that we currently require all team members in this role to work PST hours.

What You’ll Do:

Own key Ops Support initiatives

• Process, track, and coordinate patient referrals to ensure timely scheduling of appointments
• Schedule PCP, dental, vision, specialist, and transportation appointments for patients
• Verify patient insurance eligibility and confirm patient’s in-network PCP
• Coordinate Release of Information (ROI) and Authorized Representative (AR) requests
• Maintain accurate documentation of communications and referral activities in internal systems
• Collaborate cross-functionally with care team members to support continuity of care and high-quality patient experiences
• Contribute to continuous process improvements in referral workflows and scheduling efficiency

What You’ll Need:

• Fluency in English and Spanish (written and verbal)
• 1+ years of experience in healthcare operations, referral coordination, or appointment scheduling in a fast-paced healthcare environment
• Previous experience as a Referral Coordinator, Scheduling Coordinator, or in a healthcare administrative role strongly preferred
• Proven ability to manage high-volume scheduling and referral workflows while maintaining accuracy and attention to detail
• Strong organizational skills with experience navigating multiple systems, calendars, and priorities simultaneously
• Comfort navigating insurance portals, verifying eligibility, and confirming provider/network information to support timely scheduling
• Excellent written and verbal communication skills, with the ability to coordinate with patients, providers, and care teams professionally and empathetically
• Proficiency with technology such as Google Suite, Slack, and data tools (e.g., Looker or comparable platforms)
• Reliable, HIPAA-compliant home workspace with stable internet connection
• A commitment to improving healthcare access for underserved communities

Because We Value You:

• Compensation: $22-23/hour ( depending on experience)
• Comprehensive health, vision & dental insurance
• 401k plan
• Flexible vacation policy – take the time you need to recharge
• We provide the equipment needed for the role - laptop, monitor, etc.
• Monthly $100 work from home expense stipend for your WFH days
• Mileage/gas reimbursement for your on-site days, if applicable
• Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Tint

Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled integrations, equipping brands we partner with a sophisticated mix of technology infrastructure, services, and deep industry expertise. Embedded insurance can transform insurance from a product bought separately to a feature of brands consumers love and we are on a mission to make that happen.

Happy Tint customers include Turo, Deel, uShip, Guesty, Neighbor, BabyQuip, and CitizenShipper, among others.

We’ve raised $30M and are backed by world-class investors such as Y Combinator, QED, Deciens, Nyca, Plug and Play, WIN, Soma Capital, and Pioneer Fund.

About the Role

We’re hiring a Associate Product Manager to support one of our largest and most operationally complex product programs. You’ll report to the Staff Product Manager who owns the program, and work day to day with a small pod of engineers plus ops, data, and partner-facing teammates.

This role sits at the operational core of the product. You’ll support the product and the projects moving through it on the operational side: watching the data behind it, tracking the issues that come in, QA’ing what engineering builds against its acceptance criteria, and keeping everyone, both internally and on the partner side, current on what changed and why.

This is a first product role. You don’t need to know our domain, our partners, or our stack, and we’re not expecting prior PM experience or a technical background. We’re looking for someone curious enough to dig, disciplined enough to close the loop, and unintimidated by unfamiliar systems. The rest we will teach you.

What you’ll do at Tint

• Stay on top of the data. Track how the data the product runs on is behaving — volume, gaps, anomalies, and the issues that surface from it. You’ll be the person who notices when something looks off before anyone reports it, and who can say what changed and when.
• Keep the written record true. The part of the job we care most about. Capture is automated notes, transcripts, and summaries generate themselves. Keeping the record correct is not. You’ll maintain one source of truth per thing, reconcile the doc against what was actually agreed in the thread, and keep internal and customer-facing changelogs current after every release, so that when someone asks “why does it work this way?”, the first place they look has the right answer.
• Be the bridge to ops. Ops sees the product in the wild. You’ll be their first stop for bug reports and UI feedback — intaking it, reproducing it, sharpening it into something engineering can act on, and closing the loop back so ops knows what happened.
• QA engineering work. Before anything ships, you’ll verify it does what the ticket said it would. That means understanding the acceptance criteria well enough to test against them, catching gaps between intent and implementation, and pushing back when the two don’t match.
• Keep the board honest. Ticket hygiene and project maintenance: tickets written clearly, statuses accurate, stale work surfaced, nothing quietly rotting in a column. When something is blocked, you flag it to the staff PM early — not after it has already cost the sprint.
• Investigate. Dig into logs, dashboards, and observability tooling (Datadog and similar) to answer “why is this happening?” You won’t be expected to diagnose every issue yourself, but you should be able to gather enough evidence that the engineer who picks it up starts three steps ahead.

What We’re Looking For

• This is someone’s first product role. We don’t require a degree, a specific major, or prior PM experience — but we do want evidence you’ve worked somewhere with real stakes and standards, whether that’s a substantive internship, a first job where you owned something, or time in support, QA, ops, coordination, or analytics. We’d rather teach the craft to someone with the right instincts than hire for a résumé.
• Curious, and knows when to stop. You pull the thread when something doesn’t add up, and you ask what something actually means rather than nodding along. Much of this work happens around people who’ve been here years and talk in shorthand — asking costs you nothing here, guessing wrong three weeks later costs everyone. The other half matters just as much: recognizing when you’ve hit the edge of what you can resolve alone, and escalating cleanly instead of disappearing into an investigation for two days.
• Thinks in workflows, not screens. The expensive gaps are the ones nobody considered until QA: the state that only shows up on a renewal, the case where something gets cancelled halfway through, the step that quietly assumes someone else already did their part. You read a spec and trace the process end to end, then ask what happens when it doesn’t go that way. You’re also often the last person to see something before a user does, so you notice when a flow is confusing or an error message reads like it was written for an engineer rather than a customer - and you say so, even when the ticket technically passes.
• Works out the how. You’ll be told what matters this week. You won’t be told what the item actually requires, who needs looping in, or what has to be true before it’s done. You work that out, come back with questions rather than a blank stare, and notice the thing that’s been sitting untouched for a week without anyone pointing at it. When the tooling doesn’t do what you need, you find another way to get the answer.
• A creative problem solver. A lot of this work has no established playbook yet. When the tooling doesn’t do what you need, you find another way to get the answer.
• Unintimidated by technical things. You don’t need to code or have a technical degree. You do need to be the kind of person who opens the dashboard, reads the spec, clicks into the log, and works out what it’s telling you - and then can talk to an engineer about what broke without getting lost.
• Writes things down by default. Much of this job is written: tickets, changelogs, bug reports, escalations, call notes. Precise and brief beats thorough and vague. The instinct we’re hiring for treats a decision as unfinished until it’s documented somewhere the team can find it.
• Someone people can count on. Most of this role is in service of other people — ops needs an answer, an engineer needs context, your PM needs to know where something stands. On a fully remote team that means giving a straight answer, saying so when you don’t know, and coming back when you said you would. The defining trait of a good PM early in their career is simply that things don’t get dropped.

Bonus Points For

• Exposure to insurance — carrier, broker, MGA, claims, underwriting, policy admin, or an insurtech product or ops team. You don’t need to know the industry, but knowing what a policy, a premium, and a cancellation are will save you a few weeks
• Hands-on time with an observability tool — Datadog
• Experience in a QA or test role, formal or informal
• Familiarity with issue trackers as an owner rather than a user — Linear, Jira, or similar
• Exposure to insurance, fintech, marketplaces, or another regulated domain
• Previous exposure to working with a  recurring data feed from an external system.

Why Tint?

Tint isn’t just focused on transforming the entire insurance industry - we have ambitious goals, value merit and open communication, celebrating diversity and unique ideas. At Tint, we support your personal and professional growth by offering the below benefits:

• Flexible Working.  With team members working across time zones, we are outcome-focused and give our people the flexibility they need to do their best work.  To support flexible working, we’ll give you a stipend to get your home office dialed in and we’ll also reimburse you for co-working space memberships.
• Flexible Time Off. It’s pretty simple: we don’t control the days and hours that each of us works, so we’re free to manage our time however we want to achieve the goals and deliverables we committed to. We have unlimited vacation time. Use it whenever you need to recharge!
• Competitive Compensation. In addition to a competitive salary, you’ll receive equity as part of your offer.  We’re all owners - when Tint succeeds, we all succeed! We also help you maximize your money by offering an FSA and a 401(k).
• Comprehensive Healthcare. Tint covers 100% of employee (and dependent!) premiums for medical, vision and dental.
• Company Retreats to Exciting Locations. We meet in person as a company twice a year to make sure we have time to connect in real life and get to have those conversations that are better done in person. These retreats are a mix of business and fun and we always choose a cool, central-ish location - think Barcelona, Playa del Carmen, Mallorca… Add on a few days of your flexible time off and you’ve *almost* got a free vacation somewhere cool!

Location

This role is fully remote, however the ideal candidate will need to work in US time zones and be able to travel as often as 6 - 8 weeks for collaborative work opportunities.

Pay Transparency

It is Tint’s intent to pay all employees competitive wages and salaries that are motivational, fair and equitable. The goal of Tint’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage employees to stay with our organization.

This role will receive a competitive base salary, benefits, and equity. The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected hiring salary ranges for this role are set forth below.

• Tier 1 (Bay Area, NYC, LA, Seattle) = $93,500 - $110,000
• Tier 2 (Boston, Austin, Chicago, Denver, San Diego, DC) = $84,150 - $99,000
• Tier 3 (Rest of the US) = $79,475 - $93,500

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Want to know more about life at Tint?

Our careers page has everything you need to get a real feel for who we are — the traits we hire for, how we operate as a remote-first team, recent company news, and why people love working here. Worth a look before your interview.

Tint uses AI tools to support parts of our hiring process, including resume review and candidate evaluation. These tools inform but do not replace human judgment. All hiring decisions are made by people.

We are committed to building a diverse and inclusive company. We welcome people of different backgrounds, experiences, abilities, and perspectives. Tint is proud to be an equal opportunity employer and does not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please let your recruiter know if you need assistance or accommodation due to a disability.

Join Atomi: Reinvent how the world learns.

At Atomi, our mission is to help unlock the world’s potential by optimising the way we teach and learn. Our platform combines cutting-edge technology with a creative, human-first approach, turning complex ideas into simple, engaging experiences for students, educators, and parents everywhere.

We’re driven by curiosity, humility and a relentless focus on quality and innovation. At Atomi, your ideas matter, your creativity counts and your work directly impacts how hundreds of thousands of learners engage with education around the globe.

Come build something remarkable with us.

The opportunity

As our Accountant, you’ll join a Finance function with strong foundations already in place, working closely with our Finance Director/Financial Controller and Senior Accountant to keep the engine room running well. This is a generalist role covering payroll, accounts payable and transactional finance, with real exposure to FP&A and financial analysis along the way.

Reporting to the Financial Controller, you’ll take ownership of the processes that keep Atomi’s day-to-day finances accurate and efficient, while partnering closely with our People Operations team on payroll and with the business on overhead cost management.

This is a role for someone diligent and astute, who brings genuine attention to detail to their work and enjoys learning about how a scaling edtech business operates.

What You’ll Do

• Manage end-to-end payroll processing, working closely with People Operations to ensure accuracy, compliance and timely resolution of any queries.
• Own the accounts payable function, including invoice processing, supplier reconciliations and payment runs.
• Support month-end close through journal postings, balance sheet reconciliations and supporting workings.
• Support and collaborate with our offshore finance team on transactional processing.
• Manage and monitor overhead cost structures, working with budget holders across the business to track spend and flag variances.
• Business partner with People, Operations and other teams, providing financial insight and support on cost-related matters.
• Contribute to FP&A and financial analysis work as capacity allows, gaining exposure across forecasting, reporting and ad hoc analysis.
• Support the Financial Controller and Senior Accountant on internal projects aimed at improving finance processes and controls.
• Look for opportunities to streamline and automate transactional accounting processes, in line with Atomi’s value of ‘pushing the needle’.

What You’ll Bring to Atomi

• Experience in payroll, accounts payable or broader transactional accounting, ideally with exposure to a SaaS, tech or high-growth business.
• Strong attention to detail and a diligent, methodical approach to your work.
• Proficiency in accounting software (Xero) and Google Sheets or Excel.
• Good communication skills, comfortable working cross-functionally with People Operations and other business partners.
• A genuine interest in learning the edtech space and growing into a broader finance generalist role over time.
• Ability to work independently while collaborating well as part of a small, high-performing team.

Working at Atomi

• Tailored flexibility: Enjoy work-life balance with hours that adapt to your needs, whether for university, family or personal time
• Generous leave: Experience additional paid leave options as a permanent team member
• Location independence: Work from Sydney, interstate or wherever you find inspiration
• Growth and development: Use ongoing opportunities to improve your skills and expand your knowledge
• Holistic wellbeing: Benefit from a comprehensive employee assistance program subscription and additional wellbeing leave, supporting your best self
• Parental support: Enjoy 14 weeks of paid leave for new parents, with additional leave specifically for birthing parents
• Work with the best: We know you want to work alongside the best, so we work hard to hire only the best
• Regular social in-person and remote events: Including team sports competitions, trivia nights and themed annual events
• Atomi access: Enjoy free Atomi services for you and your family

How to apply

Tell us how your experience, skills and qualifications align with the role and the impact you could make at Atomi. You can also include examples of your work or achievements—such as a portfolio, writing samples, case studies or other projects—that help us understand what you can do.

We know strong candidates don’t always meet every requirement in exactly the same way. If you’re excited about the role and believe you have the capabilities to succeed, we encourage you to apply. Where a particular qualification or certification is essential, we’ll make that clear in the job ad.

Please note: You’ll need Australian working rights for this role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Acacia Center for Justice:

The Acacia Center for Justice (“Acacia”) provides legal support and representation to vulnerable immigrants facing deportation through the development, coordination, and management of national networks of legal services providers serving immigrants across the country. Acacia’s goals are twofold: to support immigrant legal services and defense networks to provide exceptional legal services to immigrants; and to advocate for the expansion of these programs and the infrastructure critical to guaranteeing immigrants access to justice, fairness, and freedom. Acacia ensures accountable, independent, zealous, and person-centered legal services and representation to protect the rights of  vulnerable immigrants.

Job Summary:

The Communications Associate will play a vital role in Acacia’s Communications department by managing Acacia’s digital content calendar, including posting, scheduling, community engagement and proactively monitoring the digital space for emerging trends and best practices to educate, motivate, and influence target audiences through digital advocacy and other activations, e.g. Acacia merchandise. The Associate should be excited about creating high-quality digital content ]for our channels and influencer relationship management. They should be eager about collaborating with external partners and approach new ideas and feedback with curiosity. The Associate will also provide a small amount of administrative support to the Communications department, including scheduling, note-taking, and other responsibilities as assigned.

Primary Duties/Responsibilities:

• Under the guidance of the Communications Manager, the Communications Associate will manage Acacia’s digital content calendar on relevant social channels. This will include coordinating with external vendors who also post on our channels on our behalf.
• Monitor community engagement to ensure discussion on posts is in line with our guidelines.
• Lead content creation for Acacia, including drafting blogs, short videos, and posts for social media and coordinating across departments to ensure timely reviews for posting.
• In collaboration with the Communications Manager and Director, support Acacia’s development of long-term narrative and storytelling work. This includes attending in-person events to document and capture digital assets and create a photobank.
• Proactively create compelling and high-quality digital content for external audiences, and internal uses.
• Manage relationships with Content Creators and continue to build a robust influencer cohort with regular briefings and collaborations to uplift Acacia’s messaging
• Conduct initial research for informational and promotional materials as assigned.
• Provide administrative support as requested. This may include scheduling meetings and calls, and handling invoices.

Required Skills, Knowledge, Abilities:

• Demonstrated ability to work collaboratively with a fast-paced team to create digital content in line with an organization’s voice and priorities. Ability to proactively identify opportunities to share Acacia’s work with relevant audiences.
• Expertise in creating compelling, vibrant, and appropriate digital content to inform and persuade audiences.
• Proficiency in online and digital tools such as WordPress, Sprout Social, Canva, Asana and social media platforms including but not limited to: Instagram, Facebook, TikTok, BlueSky, Threads. Other similar tools/expertise are also welcome.
• Proficiency with Adobe Suite: Premiere Pro, Photoshop, and InDesign.
• Social media mastery and digital organizing
• An eagerness to learn about non-profit communications and the immigrants’ rights movement. In lieu of direct experience in the immigrants’ rights space, a demonstrated commitment to human rights and knowledge of the current socio-political landscape is welcome.
• Project management skills, including with multiple internal and external stakeholders
• Knowledge about the US immigration system and current political context.

Preferred Skills, Knowledge, Abilities:

• Proficiency in a language other than English, Spanish a plus
• Comfort in editing, copyediting, formatting, of reports and publication
• Proficiency with WordPress themes and custom layouts
• DMV-area candidates are preferred, but residency in the Washington, D.C., Maryland, or Virginia area is not required.

Education and Experience:

• Undergraduate degree in communications or related field, or 2-3 years of relevant work experience in a similar field. In lieu of degree requirements, applicable work or life experience may be considered.

Compensation and Benefits:

Acacia has established an internal compensation philosophy that centers equity and pay transparency. The salary for this position is set at $80,000. The salary listed is just one component of Acacia’s total compensation package for employees. Supporting Acacia staff—both personally and professionally—is our priority.

• Medical/Dental/Vision- Some plans at $0 cost to the employee
• Employee Assistance Program
• 20 days per year of vacation time
• 12 days per year of sick time
• 5 personal days
• 4 organization-wide Wellness Days
• 11 observed holidays, including the last week of December
• First time home office set-up stipend
• Internet Stipend
• 401k with 5% employer contribution, no employee participation required.

People of color and those who have been impacted by the criminal system and immigration system are strongly urged to apply. Acacia is deeply committed to race equality, inclusion and belonging and strives to create a work culture that recognizes everyone’s unique lived experience.

To Apply:

Submit your resume and cover letter through the Acacia Careers site. If you encounter technical issues or have accessibility needs, email your resume and cover letter to [email protected] with Subject: ATTN: Human Resources / [Job Title], Acacia Center for Justice

PLEASE ONLY SUBMIT THROUGH ONE METHOD.

Equal Opportunity Employment:

Acacia is an equal opportunity employer and seeks to recruit persons of diverse backgrounds and support their retention and advancement within the organization. We are committed to fostering a workplace culture inclusive of people with respect to their race, ethnicity, national origin, gender/gender identity, sexual orientation, socio-economic status, veteran status, marital status, age, disabilities, political affiliation, religious beliefs, or any other characteristic. Our commitment to justice and diversity also means providing a work environment that is welcoming, respectful, and engaging.

This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements but constitutes a general definition of the position’s scope and function within our organization.

Acacia Center for Justice is an equal opportunity/affirmative action employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status.

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
• Responds to questions and concerns.
• Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
• Maintains patient confidentiality per HIPAA regulations.
• Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine.
• Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
• Correctly identifies and collects patient demographic information in accordance with organization standards.
• Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
• Reaches out to patients to schedule an appointment as defined.
• Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
• Informs patients of any issues with securing the financial account for their encounter.
• Completes out-of-pocket estimations as requested by patients.
• Provides training and education as needed.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Completes other duties assigned by manager.
• Cross-training between various departments will take place to ensure coverage.
• Participates in Quality Assurance reviews to ensure integrity of patient data information.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Utilizes department and hospital policies and procedures to complete assigned tasks.
• Adheres to all department policies and compliance requirements.
• Avoids putting patient in financial or safety risk.
• Other duties as assigned.

Communication and Collaboration:

• Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
• Collects authorization numbers in appropriate systems as applicable.
• Provides professional and constructive environment for communication across units/departments and resolves operational issues.
• May attend intra/interdepartmental meetings which involve walking within NM Campus.
• Communicates customer satisfaction issues to appropriate individuals.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
• Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.
• Accommodates all levels of communication ability.

Technology:

• Utilizes multiple online order retrieval systems to verify or print the patients order.
• Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.
• Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.
• Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
• Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable.
• Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct.

Efficiency, Process Improvement, and Business Growth:

• Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records.
• Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
• Understands departmental and individual quality metrics.
• Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.
• Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
• Participates in departmental quality improvement activities.
• Provides ideas and suggestions for process improvements within the department.
• Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.
• Adjusts processes as needed to meet standards.
• Uses organizational and unit/department resources efficiently.
• Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
• Understands that schedule may change to reflect shifting business needs.
• Evolves and learns as healthcare policies change.

EOE including Disabled and Veterans.

Qualifications

Required:

• High School diploma or equivalent.
• 2-3 years customer service or medical office experience.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in computer data-entry/typing.
• Excellent verbal and written communication skills.
• Ability to read, write, and communicate effectively in English.
• Basic Computer Skills.
• Ability to type 40 wpm.
• Ability to multi-task.
• Customer service oriented.
• Excellent organizational, time management, analytical, and problem solving skills.

Preferred:

• Additional education.
• Additional language skills.
• Healthcare finance and/or healthcare insurance experience.
• Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information

NorthwesternMedicine Career Page

https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

As a Junior Drafter, you will support the Sales Consultants and Project Managers by creating accurate design and technical drawings for commercial kitchen and bar projects. You will use Autodesk Revit and other drafting tools to develop layouts, elevations, schedules, 3D drawings, and drawing packages while ensuring accuracy and compliance with project requirements and standards.

·        Create preliminary designs in Revit from CAD drawings or hand sketches

·        Produce service layouts, MEP schedules, elevations and detailed drawings, including 3D renderings for presentations and design proposals

·        Prepare complete drawing packages for the Sales Team and Project Managers

·        Read and interpret specification sheets and technical literature to inform drawing accuracy

·        Revise drawings in response to comments and markups from the Sales Team and Project Managers

·        Verify drawings are correct to standards and specifications before issue

Position Objectives

·        Achievement of agreed KPIs through Key Objectives (KO)

·        Drawing packages delivered accurately and within required timeframes

·        Drawings consistently meet standards and specifications, with minimal revision cycles

·        Continued development of Revit and drafting capability, including family creation and MEP modelling

·        Minimum 1 year practical experience with Autodesk Revit, with a clear understanding of Revit project processes and workflows, collaborative working, and Revit family creation

·        Fresh graduates with relevant Revit training, academic projects, or internship experience are also encouraged to apply

·        Ability to multitask and manage several projects at a time

·        High level of accuracy and attention to detail

·        Interpersonal skills to work within a team, taking direction from Sales Consultants and Project Managers

·        Time management skills to complete accurate work within required timeframes

·        Communication skills, with an emphasis on reading and writing for documentation and reports

·        Critical thinking and problem-solving skills to develop practical drawing solutions

·        Ability to work independently and as part of a team.

·        Proficient in Microsoft 365

·        Excellent communication and organizational skills in English to effectively collaborate with foreign counterparts.

·        Work individually and with the team

·        Passionate with what you do

·        Attention to detail

·        Must have your own work laptop

Minimum BYOD System Requirements

·        Stable fibre internet connection (50MBPS upload/download speed or faster) with Back-up internet connection

·        Laptop with at least 16GB RAM, i7 CPU, Windows 10 operating system, Camera

·        Noise Cancelling headset with microphone for answering phone calls and attending video meetings

·        Work location must have minimal distractions and background noise

Advantageous

·        Bachelor’s degree

·        Experience in commercial kitchen planning

·        Experience working abroad as a Drafter

About Figure

Figure Technology Solutions, Inc. (Nasdaq: FIGR; OPEN: FGRS) is the leading blockchain-native capital marketplace for the origination, funding, sale and trading of tokenized assets. More than 480 partners use its loan origination system and capital marketplace. Collectively, Figure and its partners have originated over $30 billion of loans to date, among other products. The fastest growing components are Figure Connect, its credit marketplace, and Democratized Prime, Figure’s on-chain lend-borrow marketplace. Figure’s ecosystem also includes DART (Digital Asset Registry Technology) for asset custody and lien perfection, and $YLDS, a yield-bearing stablecoin registered with the SEC as a security under the Securities Act of 1933.

Figure is the market leader in real-world asset (RWA) tokenization. The company has received triple-A ratings from S&P and Moody’s on multiple loan securitizations, the first of its kind for blockchain finance.

We’re proud to be recognized as one of Forbes’ Top 50 Fintech Companies and CNBC’s World’s Top Fintech Companies.

About the Role

As an Enterprise Sales Development Representative (SDR) at Figure, you will create the first conversation with our largest prospective partners. You will work a named account list rather than a shared lead queue, so you get to know a defined set of companies well and build a point of view on why Figure matters to each one. You will research those accounts, map the people who own the problem we solve, run outbound across email, phone, and LinkedIn, and hand off meetings with enough context that the Account Executive (AE) can run a real discovery call.

This is a role for someone who has already prospected into large, complex organizations, is willing to do the research that makes cold outreach land, and is building toward a closing seat.

What You’ll Do

• Own outbound into a named list of enterprise accounts. Run multi-channel sequences across email, phone, and LinkedIn. Carry a monthly target for qualified meetings and keep activity, notes, and next steps accurate in the CRM.
• Build a point of view on every account before you reach out. Identify who owns the problem Figure solves, map more than one path into the organization, and write outreach that references something specific rather than something generic.
• Qualify inbound and outbound interest against fit, timing, and who else needs to be in the room. Hand the AE the context behind the meeting, not just the calendar invite.
• Build account plans with the Account Executives you support. Agree on which accounts matter this quarter, who you are trying to reach inside each account, and what the entry point is. Bring what you hear in the field back so messaging and target lists get sharper.
• Partner with Marketing on campaigns, target lists, and conferences. Build the list ahead of an event and follow up on every conversation the team has onsite.
• Keep the CRM accurate. Flag stale contacts, wrong titles, and duplicate accounts so the team is not working off records that no longer hold.

What We Look For

• 2+ years in a sales development, business development, or comparable outbound role
• At least one year prospecting into enterprise accounts where more than one person has to say yes
• A record of hitting or exceeding a meetings or pipeline target
• Comfort cold calling and cold emailing people who did not ask to hear from you
• Writing that is short, specific, and clear. You can explain what a company does and why it should care in a few lines
• Research ability. You can read a company’s site, filings, and public commentary and find the reason to reach out
• Discipline on activity and follow-through. You work a plan and keep the pipeline accurate
• Working command of CRM and sales engagement tools
• Resilience. Most outreach gets no response, and you keep going anyway
• Willingness to travel occasionally for conferences and team meetings
• Adhere to all company security policies and data handling procedures.
• Complete mandatory security awareness training within required timeframes.
• Promptly report any suspected security incidents or suspicious activity to the Security team.

What Will Make You Stand Out

• Experience selling into financial institutions or another heavily regulated buyer
• Background in lending, home equity, mortgage, or payments
• Experience as an early SDR in a new segment or channel, where you helped build the motion
• Experience building account plans alongside enterprise Account Executives

Salary

• Base Compensation Range: $60,326 - $77,688/yr
• On-target earnings: $87,472 - $112,647
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
• Employer-paid life and disability insurance
• 11 observed holidays and PTO plan
• Up to 12 weeks of paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-RF1 #LI-Remote

Company Description

a major international hotel group

Job Description

Are you a master of the fine-tooth comb? Do you find yourself spotting typos in menus or catching misplaced commas from a mile away? Are you looking for a flexible, high-impact role that lets you support a world-class creative team without the weight of the initial heavy lifting?

We are looking for a Junior Copy Editor to jump in and tackle the “Round 2” edits for hundreds of assets. You’ll be the final line of defense, handling legal tweaks and minor adjustments so our core copywriters can stay focused on the big-picture strategy. If you can move quickly, handle large batches of creative content with precision, and thrive in a fast-paced environment, we want to hear from you.

Key Role Information:

• Role: Junior Copy Editor
• Duration: ASAP through end of year
• Location: Remote
• Hours/wk: 10–15 hours/week (fluctuating based on project needs)
• Hourly Rate: $40/hour

Key Responsibilities

• Execute “Round 2” edits on a high volume of written creative assets.
• Implement legal edits and minor copy tweaks with speed and accuracy.
• Support the core copywriting team by ensuring all assets are polished and ready for final deployment.
• Manage fluctuating workloads, ensuring deadlines are met during peak periods.

Qualifications

• Sharp Editing Skills: A keen eye for grammar, syntax, and brand voice consistency.
• Attention to Detail: Unwavering focus, especially when working through large batches of content.
• Agility: Ability to move quickly and efficiently through repetitive but critical tasks.
• Reliability: Ability to manage a flexible schedule (10–15 hours per week) and adapt to changing project volumes.

Additional Information

We Are Rosie provides strategic consulting and talent solutions for the marketing industry. We partner with more than 200 of the world’s biggest brands and agencies to help them solve unique marketing challenges with the best people, swiftly and at scale. Founded by former advertising executive Stephanie Nadi Olson in 2018, We Are Rosie is on a mission to redefine how marketing works, with an inclusive, human-centric approach that’s better for business and better for marketers. Our company has been recognized as an industry trailblazer and earned many accolades, including being named to the 2023 Global Top 100 Inspiring Workplaces, the Inc. 5000 2022, and Adweek’s Fastest Growing Agencies in 2021.

We Are Rosie is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, marital status, or any other status protected under federal, state, or local law.

About Tint

Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled integrations, equipping brands we partner with a sophisticated mix of technology infrastructure, services, and deep industry expertise. Embedded insurance can transform insurance from a product bought separately to a feature of brands consumers love and we are on a mission to make that happen.

Happy Tint customers include Turo, Deel, uShip, Guesty, Neighbor, BabyQuip, and CitizenShipper, among others.

We’ve raised $30M and are backed by world-class investors such as Y Combinator, QED, Deciens, Nyca, Plug and Play, WIN, Soma Capital, and Pioneer Fund.

About the Role

We’re hiring a Associate Product Manager to support one of our largest and most operationally complex product programs. You’ll report to the Staff Product Manager who owns the program, and work day to day with a small pod of engineers plus ops, data, and partner-facing teammates.

This role sits at the operational core of the product. You’ll support the product and the projects moving through it on the operational side: watching the data behind it, tracking the issues that come in, QA’ing what engineering builds against its acceptance criteria, and keeping everyone, both internally and on the partner side, current on what changed and why.

This is a first product role. You don’t need to know our domain, our partners, or our stack, and we’re not expecting prior PM experience or a technical background. We’re looking for someone curious enough to dig, disciplined enough to close the loop, and unintimidated by unfamiliar systems. The rest we will teach you.

What you’ll do at Tint

• Stay on top of the data. Track how the data the product runs on is behaving — volume, gaps, anomalies, and the issues that surface from it. You’ll be the person who notices when something looks off before anyone reports it, and who can say what changed and when.
• Keep the written record true. The part of the job we care most about. Capture is automated notes, transcripts, and summaries generate themselves. Keeping the record correct is not. You’ll maintain one source of truth per thing, reconcile the doc against what was actually agreed in the thread, and keep internal and customer-facing changelogs current after every release, so that when someone asks “why does it work this way?”, the first place they look has the right answer.
• Be the bridge to ops. Ops sees the product in the wild. You’ll be their first stop for bug reports and UI feedback — intaking it, reproducing it, sharpening it into something engineering can act on, and closing the loop back so ops knows what happened.
• QA engineering work. Before anything ships, you’ll verify it does what the ticket said it would. That means understanding the acceptance criteria well enough to test against them, catching gaps between intent and implementation, and pushing back when the two don’t match.
• Keep the board honest. Ticket hygiene and project maintenance: tickets written clearly, statuses accurate, stale work surfaced, nothing quietly rotting in a column. When something is blocked, you flag it to the staff PM early — not after it has already cost the sprint.
• Investigate. Dig into logs, dashboards, and observability tooling (Datadog and similar) to answer “why is this happening?” You won’t be expected to diagnose every issue yourself, but you should be able to gather enough evidence that the engineer who picks it up starts three steps ahead.

What We’re Looking For

• This is someone’s first product role. We don’t require a degree, a specific major, or prior PM experience — but we do want evidence you’ve worked somewhere with real stakes and standards, whether that’s a substantive internship, a first job where you owned something, or time in support, QA, ops, coordination, or analytics. We’d rather teach the craft to someone with the right instincts than hire for a résumé.
• Curious, and knows when to stop. You pull the thread when something doesn’t add up, and you ask what something actually means rather than nodding along. Much of this work happens around people who’ve been here years and talk in shorthand — asking costs you nothing here, guessing wrong three weeks later costs everyone. The other half matters just as much: recognizing when you’ve hit the edge of what you can resolve alone, and escalating cleanly instead of disappearing into an investigation for two days.
• Thinks in workflows, not screens. The expensive gaps are the ones nobody considered until QA: the state that only shows up on a renewal, the case where something gets cancelled halfway through, the step that quietly assumes someone else already did their part. You read a spec and trace the process end to end, then ask what happens when it doesn’t go that way. You’re also often the last person to see something before a user does, so you notice when a flow is confusing or an error message reads like it was written for an engineer rather than a customer - and you say so, even when the ticket technically passes.
• Works out the how. You’ll be told what matters this week. You won’t be told what the item actually requires, who needs looping in, or what has to be true before it’s done. You work that out, come back with questions rather than a blank stare, and notice the thing that’s been sitting untouched for a week without anyone pointing at it. When the tooling doesn’t do what you need, you find another way to get the answer.
• A creative problem solver. A lot of this work has no established playbook yet. When the tooling doesn’t do what you need, you find another way to get the answer.
• Unintimidated by technical things. You don’t need to code or have a technical degree. You do need to be the kind of person who opens the dashboard, reads the spec, clicks into the log, and works out what it’s telling you - and then can talk to an engineer about what broke without getting lost.
• Writes things down by default. Much of this job is written: tickets, changelogs, bug reports, escalations, call notes. Precise and brief beats thorough and vague. The instinct we’re hiring for treats a decision as unfinished until it’s documented somewhere the team can find it.
• Someone people can count on. Most of this role is in service of other people — ops needs an answer, an engineer needs context, your PM needs to know where something stands. On a fully remote team that means giving a straight answer, saying so when you don’t know, and coming back when you said you would. The defining trait of a good PM early in their career is simply that things don’t get dropped.

Bonus Points For

• Exposure to insurance — carrier, broker, MGA, claims, underwriting, policy admin, or an insurtech product or ops team. You don’t need to know the industry, but knowing what a policy, a premium, and a cancellation are will save you a few weeks
• Hands-on time with an observability tool — Datadog
• Experience in a QA or test role, formal or informal
• Familiarity with issue trackers as an owner rather than a user — Linear, Jira, or similar
• Exposure to insurance, fintech, marketplaces, or another regulated domain
• Previous exposure to working with a  recurring data feed from an external system.

Why Tint?

Tint isn’t just focused on transforming the entire insurance industry - we have ambitious goals, value merit and open communication, celebrating diversity and unique ideas. At Tint, we support your personal and professional growth by offering the below benefits:

• Flexible Working.  With team members working across time zones, we are outcome-focused and give our people the flexibility they need to do their best work.  To support flexible working, we’ll give you a stipend to get your home office dialed in and we’ll also reimburse you for co-working space memberships.
• Flexible Time Off. It’s pretty simple: we don’t control the days and hours that each of us works, so we’re free to manage our time however we want to achieve the goals and deliverables we committed to. We have unlimited vacation time. Use it whenever you need to recharge!
• Competitive Compensation. In addition to a competitive salary, you’ll receive equity as part of your offer.  We’re all owners - when Tint succeeds, we all succeed! We also help you maximize your money by offering an FSA and a 401(k).
• Comprehensive Healthcare. Tint covers 100% of employee (and dependent!) premiums for medical, vision and dental.
• Company Retreats to Exciting Locations. We meet in person as a company twice a year to make sure we have time to connect in real life and get to have those conversations that are better done in person. These retreats are a mix of business and fun and we always choose a cool, central-ish location - think Barcelona, Playa del Carmen, Mallorca… Add on a few days of your flexible time off and you’ve *almost* got a free vacation somewhere cool!

Location

This role is fully remote, however the ideal candidate will need to work in US time zones and be able to travel as often as 6 - 8 weeks for collaborative work opportunities.

Pay Transparency

It is Tint’s intent to pay all employees competitive wages and salaries that are motivational, fair and equitable. The goal of Tint’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage employees to stay with our organization.

This role will receive a competitive base salary, benefits, and equity. The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected hiring salary ranges for this role are set forth below.

• Tier 1 (Bay Area, NYC, LA, Seattle) = $93,500 - $110,000
• Tier 2 (Boston, Austin, Chicago, Denver, San Diego, DC) = $84,150 - $99,000
• Tier 3 (Rest of the US) = $79,475 - $93,500

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Want to know more about life at Tint?

Our careers page has everything you need to get a real feel for who we are — the traits we hire for, how we operate as a remote-first team, recent company news, and why people love working here. Worth a look before your interview.

Tint uses AI tools to support parts of our hiring process, including resume review and candidate evaluation. These tools inform but do not replace human judgment. All hiring decisions are made by people.

We are committed to building a diverse and inclusive company. We welcome people of different backgrounds, experiences, abilities, and perspectives. Tint is proud to be an equal opportunity employer and does not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please let your recruiter know if you need assistance or accommodation due to a disability.

About Figure

Figure Technology Solutions, Inc. (Nasdaq: FIGR; OPEN: FGRS) is the leading blockchain-native capital marketplace for the origination, funding, sale and trading of tokenized assets. More than 480 partners use its loan origination system and capital marketplace. Collectively, Figure and its partners have originated over $30 billion of loans to date, among other products. The fastest growing components are Figure Connect, its credit marketplace, and Democratized Prime, Figure’s on-chain lend-borrow marketplace. Figure’s ecosystem also includes DART (Digital Asset Registry Technology) for asset custody and lien perfection, and $YLDS, a yield-bearing stablecoin registered with the SEC as a security under the Securities Act of 1933.

Figure is the market leader in real-world asset (RWA) tokenization. The company has received triple-A ratings from S&P and Moody’s on multiple loan securitizations, the first of its kind for blockchain finance.

We’re proud to be recognized as one of Forbes’ Top 50 Fintech Companies and CNBC’s World’s Top Fintech Companies.

About the Role

As an Enterprise Sales Development Representative (SDR) at Figure, you will create the first conversation with our largest prospective partners. You will work a named account list rather than a shared lead queue, so you get to know a defined set of companies well and build a point of view on why Figure matters to each one. You will research those accounts, map the people who own the problem we solve, run outbound across email, phone, and LinkedIn, and hand off meetings with enough context that the Account Executive (AE) can run a real discovery call.

This is a role for someone who has already prospected into large, complex organizations, is willing to do the research that makes cold outreach land, and is building toward a closing seat.

What You’ll Do

• Own outbound into a named list of enterprise accounts. Run multi-channel sequences across email, phone, and LinkedIn. Carry a monthly target for qualified meetings and keep activity, notes, and next steps accurate in the CRM.
• Build a point of view on every account before you reach out. Identify who owns the problem Figure solves, map more than one path into the organization, and write outreach that references something specific rather than something generic.
• Qualify inbound and outbound interest against fit, timing, and who else needs to be in the room. Hand the AE the context behind the meeting, not just the calendar invite.
• Build account plans with the Account Executives you support. Agree on which accounts matter this quarter, who you are trying to reach inside each account, and what the entry point is. Bring what you hear in the field back so messaging and target lists get sharper.
• Partner with Marketing on campaigns, target lists, and conferences. Build the list ahead of an event and follow up on every conversation the team has onsite.
• Keep the CRM accurate. Flag stale contacts, wrong titles, and duplicate accounts so the team is not working off records that no longer hold.

What We Look For

• 2+ years in a sales development, business development, or comparable outbound role
• At least one year prospecting into enterprise accounts where more than one person has to say yes
• A record of hitting or exceeding a meetings or pipeline target
• Comfort cold calling and cold emailing people who did not ask to hear from you
• Writing that is short, specific, and clear. You can explain what a company does and why it should care in a few lines
• Research ability. You can read a company’s site, filings, and public commentary and find the reason to reach out
• Discipline on activity and follow-through. You work a plan and keep the pipeline accurate
• Working command of CRM and sales engagement tools
• Resilience. Most outreach gets no response, and you keep going anyway
• Willingness to travel occasionally for conferences and team meetings
• Adhere to all company security policies and data handling procedures.
• Complete mandatory security awareness training within required timeframes.
• Promptly report any suspected security incidents or suspicious activity to the Security team.

What Will Make You Stand Out

• Experience selling into financial institutions or another heavily regulated buyer
• Background in lending, home equity, mortgage, or payments
• Experience as an early SDR in a new segment or channel, where you helped build the motion
• Experience building account plans alongside enterprise Account Executives

Salary

• Base Compensation Range: $60,326 - $77,688/yr
• On-target earnings: $87,472 - $112,647
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
• Employer-paid life and disability insurance
• 11 observed holidays and PTO plan
• Up to 12 weeks of paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-RF1 #LI-Remote

Description

Welcome to Syrve — a leading provider of software for cash registers and restaurant management, trusted by more than 10,000 customers worldwide and growing.

Our Mission

At Syrve, we believe technology should make running a restaurant simpler, not harder. Our mission is to empower restaurants of every size to thrive in a fast-moving, competitive industry — simplifying operations, boosting efficiency, and driving profitability through solutions built for how restaurants actually work.

Our Product

Our flagship platform brings everything a restaurant needs into one place: order management, inventory tracking, staff scheduling, and customer analytics. It’s a complete solution built to meet the real-world demands of modern restaurant operations, whatever their size or setup.

We’re presently expanding our multinational team and seeking a Customer Support Specialis t.

Responsibilities

• Registration of all client requests in the task management service

• Ask customers targeted questions to quickly understand the root of the problem

• Provide prompt and accurate feedback to clients

• Properly escalate unresolved issues to appropriate internal teams

• Providing advice to clients on using the software

• Prioritize and manage several open issues at one time

• Receiving and resolving requests via email

• Acting as the first line of support for all external delivery integrations

• Creating new instructions in the knowledge base

• Maintain jovial relationships with clients

Requirements

• Proficient in written and verbal communication in English and Arabic.

• Basic computer and printer skills

• Introduction to local and global computer networks

• Hands-on experience with Windows/Mac OS environments

• Good understanding of computer systems, mobile devices and other tech products

• Ability to diagnose and troubleshoot basic technical issues

• Experienced in using CRM systems, clear understanding of the workflows

We offer

• Work at a truly international company with a global footprint

• Fully remote — work from anywhere

• Comprehensive health insurance

• 2-2 work schedule (2 days on, 2 days off)

Description

Welcome to Syrve — a leading provider of software for cash registers and restaurant management, trusted by more than 10,000 customers worldwide and growing.

Our Mission

At Syrve, we believe technology should make running a restaurant simpler, not harder. Our mission is to empower restaurants of every size to thrive in a fast-moving, competitive industry — simplifying operations, boosting efficiency, and driving profitability through solutions built for how restaurants actually work.

Our Product

Our flagship platform brings everything a restaurant needs into one place: order management, inventory tracking, staff scheduling, and customer analytics. It’s a complete solution built to meet the real-world demands of modern restaurant operations, whatever their size or setup.

We’re presently expanding our multinational team and seeking a Customer Support Specialis t.

Responsibilities

• Registration of all client requests in the task management service

• Ask customers targeted questions to quickly understand the root of the problem

• Provide prompt and accurate feedback to clients

• Properly escalate unresolved issues to appropriate internal teams

• Providing advice to clients on using the software

• Prioritize and manage several open issues at one time

• Receiving and resolving requests via email

• Acting as the first line of support for all external delivery integrations

• Creating new instructions in the knowledge base

• Maintain jovial relationships with clients

Requirements

• Proficient in written and verbal communication in English and Russian

• Basic computer and printer skills

• Introduction to local and global computer networks

• Hands-on experience with Windows/Mac OS environments

• Good understanding of computer systems, mobile devices and other tech products

• Ability to diagnose and troubleshoot basic technical issues

• Experienced in using CRM systems, clear understanding of the workflows

• Familiarity with Iiko or Syrve platform is mandatoy

We offer

• Work at a truly international company with a global footprint

• Fully remote — work from anywhere

• Comprehensive health insurance

• 2-2 work schedule (2 days on, 2 days off)

About Integrated Specialty Coverages

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.

Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.

Job Summary

As an Accounts Receivable Specialist, you will be responsible for accurate cash management and accurately representing that data on our accounting platforms. Maintaining positive relationships with our internal and external producers and helping identify opportunities for improvements for operational efficiency, process improvement, and accounting concepts.

Candidates must be located within a commutable distance to Carlsbad and be willing to work onsite in our office fulltime for a probationary period and then move to a hybrid schedule of 2 days WFH and 3 days in office.

Position Responsibilities

• Providing customer service to both external and internal teams
• Operating in multiple insurance-based accounting platforms
• Posting incoming cash streams through multiple high volume bank accounts
• Invoicing, direct billing, and managing dispute settlement
• Monitoring aged receivables and facilitating collections
• Maintains financial records for affiliated companies by analyzing balance sheets and general ledger accounts
• Reconciles general and subsidiary bank accounts by gathering and balancing information
• Provides financial status information by preparing special reports, completing special projects
• Corrects errors by posting adjusting journal entries
• Maintains general ledger accounts by reconciling accounts receivable detail and control accounts, analyzing and reconciling retainage and accounts payable ledgers
• Maintains accounting controls by following policies and procedures, complying with federal, state, and local financial legal requirements
• Updates job knowledge by participating in educational opportunities; reading professional publications
• Accomplishes accounting and organization mission by completing related results as needed

Minimum Qualifications

• Bachelor’s Degree preferred, but not required; or two-three years related experience and/or training
• Minimum of one year experience in Accounts Receivables
• Strong organizational skills and the ability to manage multiple tasks and meet recurring monthly deadlines.
• Effective written and verbal communication skills.
• Ability to work both independently and collaboratively within a team environment.
• Willing to work hybrid out of our Carlsbad office, fulltime in office to start

The starting hourly pay scale for this position is listed below. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits.

ISC’s salary ranges are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

National Pay Range

$24.76—$30.95 USD

Benefits of Working at ISC

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
• Professional development opportunities
• Owner Referral Program
• Work from home reimbursement for remote/hybrid roles
• Canary emergency financial assistance program
• Comprehensive medical, dental, vision
• Life/AD&D Insurance
• Confidential, Employee Assistance Program
• Health Savings Account, includes company contribution
• Short-term disability
• Voluntary benefits - supplemental accident, critical illness, hospital insurance
• Employee discounts
• 401(k) Plan with company match contribution
• Addition Wealth Financial Wellness Program
• Various Time Off Programs
• 11 company paid holidays

Applicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at HR@ISCMGA.com or 760-599-7242.

ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.

**Must be legally authorized to work in the United States.**

**ISC participates in the Federal E-Verify program**

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, we’re not just delivering care—we’re building the future of more equitable, community-driven healthcare.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

The Credentialing Associate owns the recurring maintenance, renewal, and offboarding workflows that keep Pair Team’s providers compliant and active with payers. Partnering closely with the Senior Credentialing Specialist, this role manages deadline-driven cycles - including but not limited to license renewals, compliance monitoring, CAQH management, and payer enrollments, covering revalidations, recredentialing, and demographic updates. Success here means strong organization and comfort juggling many recurring deadlines at once.

This is a fully remote, full-time position open to candidates anywhere in the United States. The regular schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m.(any time zone)

What You’ll Do

• Track renewal deadlines for all active NP, MD, and RN licenses; prompt clinical staff to initiate renewals ahead of expiration and track completion
• Coordinate with CVO and providers to ensure timely license renewal submission
• Manage CAQH re-attestation cycles (every 60–90 days) across all active providers
• Maintain up to date CAQH profiles for providers, including updating with new Medicaid IDs, licenses, practice location or changes, COI updates, and renewals
• Monitor CAQH profiles for completeness and accuracy on an ongoing basis
• Manage Medicare and Medicaid revalidation cycles at the group level, tracking deadlines and initiating submission in advance of due dates
• Manage payer recredentialing cycles and completing demographic or enrollment updates with active payer relationships, including gathering required documentation from providers and coordinating with payer portals
• Track recredentialing submission status and follow up on outstanding items
• Collect and update provider personal documentation, including driver’s licenses, addresses, board certifications, and CPR certifications; route documentation to relevant payer or credentialing systems as required
• Manage end-to-end credentialing offboarding for departing providers, including COI carrier updates, ACCESS/Medicare roster removals, Medicaid terminations, payer disenrollment, and CAQH offboarding
• Provide overflow support to the Senior Credentialing Specialist during new-state expansion activity, including documentation gathering, provider data preparation, and tracking for new-state license applications and group enrollment submissions
• Support surge capacity on CVO or vendor coordinated workflows when new market timelines require additional bandwidth

What You’ll Need

• 1–2 years of experience in healthcare licensing operations or credentialing support preferred, not required
• High attention to detail and comfort managing deadline-driven, recurring workflows
• Strong organizational skills, with the ability to track multiple providers across multiple credentialing cycles and platforms simultaneously
• Clear communication skills for coordinating with clinical staff on documentation needs
• Comfort working in spreadsheet and tracking tools
• Familiarity with CAQH and clinical licensing management  is a plus
• Must have a quiet, HIPAA-compliant at-home work environment with reliable internet and cell phone access

Because We Value You

• Salary: $25/hour
• Comprehensive health, vision & dental insurance
• 401k
• Monthly $100 work from home expense stipend for your WFH days
• Flexible vacation policy – take the time you need to recharge!
• We provide all of the equipment needed for the role

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. The Referral Coordinator serves as the scheduling backbone of Pair Team’s care coordination model, working behind the scenes to ensure patients receive timely, coordinated care through effective management of all referral and scheduling processes. This role collaborates closely with Case Managers, providers, and health plans to ensure smooth transitions between services while maintaining clear communication and HIPAA compliance throughout.

This role is 100% remote; however, candidates must be based in the United States. Please note that we currently require all team members in this role to work PST hours.

What You’ll Do:

Own key Ops Support initiatives

• Process, track, and coordinate patient referrals to ensure timely scheduling of appointments
• Schedule PCP, dental, vision, specialist, and transportation appointments for patients
• Verify patient insurance eligibility and confirm patient’s in-network PCP
• Coordinate Release of Information (ROI) and Authorized Representative (AR) requests
• Maintain accurate documentation of communications and referral activities in internal systems
• Collaborate cross-functionally with care team members to support continuity of care and high-quality patient experiences
• Contribute to continuous process improvements in referral workflows and scheduling efficiency

What You’ll Need:

• Fluency in English and Spanish (written and verbal)
• 1+ years of experience in healthcare operations, referral coordination, or appointment scheduling in a fast-paced healthcare environment
• Previous experience as a Referral Coordinator, Scheduling Coordinator, or in a healthcare administrative role strongly preferred
• Proven ability to manage high-volume scheduling and referral workflows while maintaining accuracy and attention to detail
• Strong organizational skills with experience navigating multiple systems, calendars, and priorities simultaneously
• Comfort navigating insurance portals, verifying eligibility, and confirming provider/network information to support timely scheduling
• Excellent written and verbal communication skills, with the ability to coordinate with patients, providers, and care teams professionally and empathetically
• Proficiency with technology such as Google Suite, Slack, and data tools (e.g., Looker or comparable platforms)
• Reliable, HIPAA-compliant home workspace with stable internet connection
• A commitment to improving healthcare access for underserved communities

Because We Value You:

• Compensation: $22-23/hour ( depending on experience)
• Comprehensive health, vision & dental insurance
• 401k plan
• Flexible vacation policy – take the time you need to recharge
• We provide the equipment needed for the role - laptop, monitor, etc.
• Monthly $100 work from home expense stipend for your WFH days
• Mileage/gas reimbursement for your on-site days, if applicable
• Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

The Customer Service Representative is responsible for providing outstanding support to customers by answering inquiries, processing orders, resolving issues, and providing general information regarding our lawn care and chemical services. The ideal candidate will be customer-focused, detail-oriented, and capable of handling multiple tasks in a fast-paced environment.

Education:

• High school diploma or equivalent; college coursework is a plus.

Experience:

No experience required

• Call center or customer-facing environment a plus.

Skills:

Strong communication skills (verbal and written).

• Strong problem-solving skills and ability to resolve issues effectively
• Ability to handle high volumes of customer inquiries in a fast-paced environment
• Strong attention to detail and accuracy in data entry and record-keeping
• Basic computer proficiency; experience with Microsoft Office and customer management software is preferred.
• Ability to manage difficult situations with patience and professionalism
• Strong interpersonal skills and ability to work collaboratively with teams
• A positive, professional attitude and strong problem-solving skills.
• Prior customer service experience is a plus but not required - training will be provided.

General Responsibilities:

• Answer customer inquiries via phone, email, and chat in a friendly, professional manner.
• Schedule, modify, and confirm lawn care service appointments.
• Provide accurate information about our chemical lawn care programs, products, and promotions.
• Address customer concerns, resolve complaints, and escalate complex issues to appropriate team members.
• Maintain detailed and accurate records of customer interactions in our CRM system.
• Proactively follow up with customers to ensure satisfaction and address any service-related questions.
• Assist with billing inquiries, payment processing, and account updates.
• Collaborate with sales and operations teams to ensure seamless customer service delivery.

We are committed to diversity, equity, and inclusion in the workplace and provide consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state, or local law .

Hourly: $20.00