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Engineer Legion: Director of Production Engineering

Leads DevOps and SRE teams to build reliable, scalable, and secure AWS-based production infrastructure while spending 20-30% time on hands-on architecture and tooling work.

Lead Remote Posted about 8 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Remote, United States

Director of Production Engineering 

Remote, United States

About this Position

Are you passionate about building the reliability, automation, and security foundations that let engineering teams move fast with confidence? At Legion, we are seeking a Director of Engineering, DevOps & SRE to lead the teams responsible for the availability, scalability, and security of our production environment. Our production infrastructure runs on AWS, leveraging services such as EKS, RDS, and a broad set of AWS-native technologies. You will partner closely with engineering and IT to build resilient systems, drive operational excellence, and ensure our platform meets the highest standards of security and compliance.

This is a hands-on leadership role where you'll spend ~20-30% of your time contributing directly to architecture, tooling, and incident response, and the rest driving vision, roadmap, and cross-team execution.

Responsibilities

  • Hire and build a globally-distributed DevOps/SRE engineering team. Recruit, mentor, and manage engineers, and foster a culture of ownership, collaboration, and continuous improvement.
  • Own the reliability and infrastructure roadmap for our AWS-based production environment, including EKS, RDS, and related AWS services, ensuring scalability, high availability, and cost efficiency.
  • Lead the organization's security operations (SecOps) practice, including vulnerability management, threat detection, incident response, and remediation, to proactively identify and resolve security issues before they impact customers.
  • Define and drive engineering OKRs for infrastructure reliability, automation, and security, and track progress against measurable outcomes.
  • Champion observability and alerting best practices (e.g., Datadog), including automating alert triage and response to reduce mean-time-to-resolution.
  • Solid understanding of agentic AI infrastructure and how AI agentic workflows apply to SDLC and DevOps processes (e.g., automated investigation, remediation, and PR-generation pipelines).
  • Drive Infrastructure-as-Code, CI/CD, and automation practices to increase engineering velocity and reduce operational toil.
  • Work closely with engineering and IT teams to align on infrastructure standards, access controls, tooling, and compliance requirements across the organization.
  • Ensure the platform meets the highest standards of security, compliance, and data protection; implement and maintain robust security controls and audit-readiness.
  • Lead and participate in the Incident Management on-call rotation, working with SRE and development teams to meet and exceed availability goals.
  • Stay current on cloud, DevOps, and security best practices, and provide technical guidance and thought leadership to the broader engineering organization.

Required Qualifications

  • 8-12 years of experience in DevOps, Site Reliability Engineering, or production infrastructure roles, including people management experience.
  • Deep hands-on experience running production workloads on AWS, including EKS (Kubernetes), RDS, and other core AWS services (e.g., VPC, IAM, Lambda, S3).
  • Demonstrated experience running security operations (SecOps) — vulnerability management, incident response, and remediation of production security issues.
  • 5+ years of experience leveraging observability platforms (e.g., Datadog, Prometheus, Grafana) to drive reliability, performance, and alerting improvements.
  • Strong experience with Infrastructure-as-Code (e.g., Terraform, CloudFormation) and CI/CD automation.
  • Proficiency in at least one of Go, Python, or Bash, with day-to-day use of Git and test automation pipelines.
  • Hands-on experience operating Linux/Unix production platforms (Amazon Linux, Ubuntu, RHEL/CentOS).
  • Proven track record partnering cross-functionally with engineering and IT teams to align on infrastructure, tooling, and security standards.
  • Demonstrated experience leading incident management and on-call practices for high-availability production systems.
  • Bachelor's degree in Computer Science, Engineering, or related field required; Master's degree preferred.

Preferred Qualifications

  • Experience with major cloud providers beyond AWS, such as Google Cloud Platform or Oracle Cloud Infrastructure (OCI).
  • Relevant security certifications (e.g., CISSP, AWS Security Specialty, CKS).
  • Experience with compliance frameworks such as SOC 2, ISO 27001, or HIPAA.
  • 3+ years of experience with Kubernetes or other containerization/orchestration platforms at scale.
  • Experience with Kubernetes-native delivery tooling, including Argo Workflows and Helm.
  • 5+ years of experience leading teams in an agile/scrum environment.
  • Experience building or scaling automated investigation and remediation pipelines for production error classes.

COMPENSATION & BENEFITS

Salary Range: Base Salary Range  $220,000 - $265,000 + Bonus + Stock Equity

At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data. 

Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. We strive to make competitive offers that allow employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the internal equity for the same position within the company. 

Benefits include, but are not limited to:

  • $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
  • 401k plan
  • Discretionary Paid Time Off and Paid Holidays
  • Parental Leave 
  • Equity 
  • Monthly Wellness Reimbursement
  • Monthly Lunch on Legion

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love. 

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY 

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees.  Our team is comprised of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal-opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Legion recruiting email communications will always come from the @legion.co domain. Any outreach claiming to be from Legion via other sources should be ignored. If you are uncertain whether you have been contacted by an official Legion employee, reach out to recruiting@legion.co

 

Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.

How We Determine What We Pay

As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.

Job Applicant Privacy Policy

This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.

This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.

  1. Types of Personal Information We Handle

    We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:

    • Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
    • Professional or employment-related information, including:
      • Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
      • Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
    • Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
    • Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
    • Other information such as any information you voluntarily choose to provide in connection with your job application.
  2. How We Use Personal Information

    We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.

  3. With Whom We Share Personal Information

    We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):

    • Internally: to other Legion personnel involved in the recruiting and hiring process.
    • Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
    • Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
    • Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
    • Business Transaction Purposes: in connection with the sale, purchase, or merger.
  4. How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.

To apply: https://weworkremotely.com/remote-jobs/legion-director-of-production-engineering

Read the full description
Project Management Senior Engineering Manager, Grafana Frontend | USA | Remote at Grafana Labs

Leads frontend engineering teams, manages squad performance and delivery, partners with product and design to improve engineering workflows and customer outcomes.

Lead Remote Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity and we would be interested in applicants from USA in EST time zones only at this time.

Senior Engineering Manager, Grafana Frontend

The Opportunity:

Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.

As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.

You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.

AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.

What You’ll Be Doing:

  • Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
  • Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
  • Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
  • Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
  • Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
  • Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
  • Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
  • Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
  • Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
  • Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
  • Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
  • Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.

What Makes You a Great Fit

  • Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
  • A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
  • A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
  • Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
  • Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
  • An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
  • Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.

Bonus Points For

  • Experience with React, TypeScript or comparable large-scale frontend ecosystems.
  • Experience leading a developer platform team, including support for plugins or extensions.
  • Experience with navigation, search, information architecture or resource-management products.
  • Experience delivering multitenant SaaS or major platform migrations.
  • Experience working on a widely adopted open-source product.

Compensation & Rewards:

In the United States, the Base compensation range for this role is USD 208,602- USD 250,322. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Read the full description
Sales Staff Field Engineer | Netherlands | Remote at Grafana Labs

Staff Field Engineer mentors sales teams, supports strategic customer engagements, and enables Solution Engineers with technical expertise, tools, and enablement to close deals.

Lead Remote Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE’s have the tools, collateral, enablement and experts they need to close business. If you’ve ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company’s most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers.

What You’ll Be Doing:

  • Advise on and support some of Grafana’s most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company’s most complex technical challenges with no supervision.
  • Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field
  • Proven ability to craft and deliver compelling value based stories to help the sales team technically close deals.
  • Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas, and establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap
  • Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime.
  • Act as a key influencer in product direction, helping key customers adopt newer technologies, and represent Field Engineering in Product planning cycles to surface enablement gaps and shape investment priorities
  • Serve as a presenter for Strategic Marketing events (presentations, panels, webinars, conferences, blogs) as an ambassador for Grafana
  • Provide technical guidance for a specific product area to Solution Engineers, Observability Architects and customers, and present best practices to customers
  • Help update and improve product documentation, and contribute back to the organization through white papers, blogs, and product direction input
  • Mentor Senior and Staff Solution Engineers and Field Engineers

What Makes You a Great Fit:

  • Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent), serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS development experience is a plus.
  • Excellent understanding of Grafana and associated technologies, with recognized Subject Matter Expert (SME) depth in at least one area of the Grafana Platform; deep working knowledge across multiple technologies in the Observability space (e.g. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.)
  • Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML) beyond the core observability stack, and demonstrated domain knowledge across the broader Grafana Ecosystem
  • Has created and maintained at least one product training asset (workshop, guide, or structured content) that has been adopted by the broader technical field organization
  • Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities
  • Comfortable with at least one modern programming language, and a strong understanding of the modern software development lifecycle, including debugging and investigation
  • Working familiarity with Linux, including common tools
  • Practical experience using AI tools to generate and review code and to accelerate day-to-day tasks, while retaining full ownership of final decisions and quality criteria for the resulting work
  • Able to architect a modern application on one of the primary cloud providers (AWS, Azure or GCP), including IaC tools such as Terraform, understanding the tradeoffs between build vs. buy, and the technologies that make up that architecture such as Kubernetes, Docker, Serverless, Microservices and more
  • Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and content that overcomes competitive objections
  • Deep understanding of the sales process, with the ability to anticipate and proactively address challenges in complex, strategic sales cycles

In the Netherlands, the OTE compensation range for this role is 137,000 EUR - 165,000 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Read the full description
Project Management Senior Engineering Manager, Grafana Frontend | Spain | Remote at Grafana Labs

Leads two engineering squads (Frontend Platform and Navigation), manages senior engineers, and partners with product/design to deliver observability features and improve team workflows.

Lead Remote Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Senior Engineering Manager, Grafana Frontend

The Opportunity:

Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.

As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.

You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.

AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.

What You’ll Be Doing:

  • Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
  • Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
  • Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
  • Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
  • Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
  • Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
  • Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
  • Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
  • Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
  • Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
  • Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
  • Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.

What Makes You a Great Fit

  • Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
  • A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
  • A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
  • Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
  • Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
  • An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
  • Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.

Bonus Points For

  • Experience with React, TypeScript or comparable large-scale frontend ecosystems.
  • Experience leading a developer platform team, including support for plugins or extensions.
  • Experience with navigation, search, information architecture or resource-management products.
  • Experience delivering multitenant SaaS or major platform migrations.
  • Experience working on a widely adopted open-source product.

Compensation & Rewards:

In Spain, the Base compensation range for this role is EUR 106,680- EUR 128,016. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Read the full description
Sales Staff Field Engineer | UK | Remote at Grafana Labs

Staff Field Engineer advises on strategic customer deals, mentors Solution Engineers, and enables presales teams with technical expertise and collateral at Grafana Labs.

Lead Remote Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE’s have the tools, collateral, enablement and experts they need to close business. If you’ve ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company’s most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers.

What You’ll Be Doing:

  • Advise on and support some of Grafana’s most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company’s most complex technical challenges with no supervision.
  • Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field
  • Proven ability to craft and deliver compelling value based stories to help the sales team technically close deals.
  • Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas, and establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap
  • Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime.
  • Act as a key influencer in product direction, helping key customers adopt newer technologies, and represent Field Engineering in Product planning cycles to surface enablement gaps and shape investment priorities
  • Serve as a presenter for Strategic Marketing events (presentations, panels, webinars, conferences, blogs) as an ambassador for Grafana
  • Provide technical guidance for a specific product area to Solution Engineers, Observability Architects and customers, and present best practices to customers
  • Help update and improve product documentation, and contribute back to the organization through white papers, blogs, and product direction input
  • Mentor Senior and Staff Solution Engineers and Field Engineers

What Makes You a Great Fit:

  • Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent), serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS development experience is a plus.
  • Excellent understanding of Grafana and associated technologies, with recognized Subject Matter Expert (SME) depth in at least one area of the Grafana Platform; deep working knowledge across multiple technologies in the Observability space (e.g. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.)
  • Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML) beyond the core observability stack, and demonstrated domain knowledge across the broader Grafana Ecosystem
  • Has created and maintained at least one product training asset (workshop, guide, or structured content) that has been adopted by the broader technical field organization
  • Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities
  • Comfortable with at least one modern programming language, and a strong understanding of the modern software development lifecycle, including debugging and investigation
  • Working familiarity with Linux, including common tools
  • Practical experience using AI tools to generate and review code and to accelerate day-to-day tasks, while retaining full ownership of final decisions and quality criteria for the resulting work
  • Able to architect a modern application on one of the primary cloud providers (AWS, Azure or GCP), including IaC tools such as Terraform, understanding the tradeoffs between build vs. buy, and the technologies that make up that architecture such as Kubernetes, Docker, Serverless, Microservices and more
  • Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and content that overcomes competitive objections
  • Deep understanding of the sales process, with the ability to anticipate and proactively address challenges in complex, strategic sales cycles

In the UK, the OTE compensation range for this role is £130,000 - £155,000.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Read the full description
Sales Staff Field Engineer | Germany | Remote at Grafana Labs

Staff Field Engineer provides deep technical expertise and mentorship to support presales teams on strategic customer engagements and deal closure.

Lead Remote Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE’s have the tools, collateral, enablement and experts they need to close business. If you’ve ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show, workshops you need to execute on, etc. The Field Engineering team maintains the backend systems, content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling, community building, learning, and other adoption and revenue-focused activities. As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company’s most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers.

What You’ll Be Doing:

  • Advise on and support some of Grafana’s most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company’s most complex technical challenges with no supervision.
  • Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field
  • Proven ability to craft and deliver compelling value based stories to help the sales team technically close deals.
  • Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas, and establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap
  • Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime.
  • Act as a key influencer in product direction, helping key customers adopt newer technologies, and represent Field Engineering in Product planning cycles to surface enablement gaps and shape investment priorities
  • Serve as a presenter for Strategic Marketing events (presentations, panels, webinars, conferences, blogs) as an ambassador for Grafana
  • Provide technical guidance for a specific product area to Solution Engineers, Observability Architects and customers, and present best practices to customers
  • Help update and improve product documentation, and contribute back to the organization through white papers, blogs, and product direction input
  • Mentor Senior and Staff Solution Engineers and Field Engineers

What Makes You a Great Fit:

  • Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent), serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS development experience is a plus.
  • Excellent understanding of Grafana and associated technologies, with recognized Subject Matter Expert (SME) depth in at least one area of the Grafana Platform; deep working knowledge across multiple technologies in the Observability space (e.g. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.)
  • Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML) beyond the core observability stack, and demonstrated domain knowledge across the broader Grafana Ecosystem
  • Has created and maintained at least one product training asset (workshop, guide, or structured content) that has been adopted by the broader technical field organization
  • Demonstrated experience partnering cross-functionally with Product Management and Engineering to produce and maintain field-facing enablement content and influence roadmap priorities
  • Comfortable with at least one modern programming language, and a strong understanding of the modern software development lifecycle, including debugging and investigation
  • Working familiarity with Linux, including common tools
  • Practical experience using AI tools to generate and review code and to accelerate day-to-day tasks, while retaining full ownership of final decisions and quality criteria for the resulting work
  • Able to architect a modern application on one of the primary cloud providers (AWS, Azure or GCP), including IaC tools such as Terraform, understanding the tradeoffs between build vs. buy, and the technologies that make up that architecture such as Kubernetes, Docker, Serverless, Microservices and more
  • Proven track record building and delivering strategic technical content (workshops, demos, decks, webinars, videos) for technical audiences, including complex POVs and content that overcomes competitive objections
  • Deep understanding of the sales process, with the ability to anticipate and proactively address challenges in complex, strategic sales cycles

In Germany, the OTE compensation range for this role is EUR 137,000 - EUR 164,000.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Read the full description
Project Management Senior Engineering Manager, Grafana Frontend | Ireland | Remote at Grafana Labs

Leads two engineering squads (Frontend Platform and Navigation), manages senior engineers, and partners with Product and Design to deliver observability platform improvements.

Lead Remote Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Senior Engineering Manager, Grafana Frontend

The Opportunity:

Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.

As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.

You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.

AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.

What You’ll Be Doing:

  • Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
  • Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
  • Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
  • Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
  • Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
  • Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
  • Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
  • Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
  • Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
  • Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
  • Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
  • Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.

What Makes You a Great Fit

  • Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
  • A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
  • A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
  • Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
  • Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
  • An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
  • Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.

Bonus Points For

  • Experience with React, TypeScript or comparable large-scale frontend ecosystems.
  • Experience leading a developer platform team, including support for plugins or extensions.
  • Experience with navigation, search, information architecture or resource-management products.
  • Experience delivering multitenant SaaS or major platform migrations.
  • Experience working on a widely adopted open-source product.

Compensation & Rewards:

In Ireland, the Base compensation range for this role is EUR 133,600- EUR 160,320. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Read the full description
Marketing Director, Earned and Owned Strategy at Wpromote

Leads enterprise organic growth strategy across client portfolios, overseeing SEO, content marketing, and earned/owned programs to drive discoverability and business results.

Lead Remote Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

The Role

We are looking for a Director of Earned & Owned Strategy to lead enterprise-level organic growth initiatives across a portfolio of brands, with a strong focus on local strategy and multi-location businesses. Reporting to the Senior Director, Earned & Owned Strategy, this individual contributor role will oversee integrated Earned & Owned programs spanning SEO, Content Marketing, and broader strategic initiatives designed to strengthen discoverability, drive measurable business growth, and evolve client visibility within AI-driven search environments.

We offer:

-Remote-first culture

-Unlimited PTO

-Extended Holiday break (Winter)

-Flexible schedules

-Work from anywhere options*

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass credits and more!

The anticipated annual salary for this role will range from $118,000 - $130,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above) and an annual performance bonus.

This role has an associated annual target bonus component which is paid out based on a number of factors which include Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible for the annual bonus.

*This position may be performed remotely in most states within the US, with some exclusions

**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!

***This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-CZ

#LI-Remote

You Will Be

Leading Enterprise Client Strategy & Growth

  • Acting as the executive strategic lead on key accounts, accountable for client success

  • Developing integrated earned strategy plans that combine SEO, Local SEO, Content Marketing, AI Search, Lifecycle Marketing, and Digital Experience, while providing strategic direction to channel managers

  • Translating complex business objectives into actionable roadmaps that drive measurable performance outcomes

Driving AI-Era Search Leadership

  • Overseeing strategic frameworks for AI Search readiness, ensuring content and technical foundations are optimized for emerging search experiences
  • Integrating AI-driven insights into forecasting, prioritization, and creative planning across Earned channels

Collaborating Across Teams

  • Partnering with client and internal channel and analytics teams to enhance operational workflows and reporting automation

  • Leading cross-functional planning across key content activations

  • Providing executive-level oversight of campaign ideation, launch, and measurement to maintain excellence in execution

Accelerating Growth

  • Identifying and capturing new organic growth opportunities across search and local search ecosystems

  • Supporting business development through executive-level presentations, thought leadership, strategic consulting, and expansion opportunities across existing and prospective accounts

You Must Have

  • Minimum of 5 years of experience leading Earned & Owned Media programs across SEO, Content, Local SEO, or adjacent digital channels in an agency client-facing role (preferred) and/or brand-side organization

  • Experience managing integrated digital marketing campaigns that leverage cross-channel insights and collaboration

  • Working experience with Web Analytics and SEMRush or similar SEO platforms

  • Proven success managing large-scale, enterprise search and content transformation initiatives

  • Deep understanding of AI Search evolution and organic discoverability trends

  • Excellent time and project management skills, with the ability to identify, prioritize, and respond to situations rapidly

  • Strong cross-functional collaboration skills with the ability to unify teams across channels

  • Exceptional presentation and executive communication skills; confident advising senior client leadership

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Security Staff Security Engineer at Garner Health

Lead technical security design and architecture for healthcare systems, owning design reviews and building automated defenses to protect sensitive patient data at scale.

Lead Remote Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

What you’ll be part of

Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you’ve ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You’d be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

About the role:

We are seeking a Staff Security Engineer to serve as a technical anchor for our security function. This role is critical for leading technical design reviews and ensuring our security posture scales alongside our rapid customer growth. You will be responsible for defining the security standards that protect sensitive healthcare data, ensuring our systems are resilient against evolving threats while maintaining high engineering velocity.

Where you will work:

Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.

What you will do:

  • Lead technical security design: Own the technical design and review process for security-critical systems, ensuring all new features meet Garner’s high standards for data protection and resilience
  • Master complex domains: Maintain and apply a mastery of one or more technical security domains (e.g., Cloud Security, AppSec, or Data) to solve the most complex business and technical challenges
  • Course-correct technical direction: Identify when technical paths are inefficient or insufficient and proactively redirect efforts to capture higher ROI for the firm
  • Architect automated defenses: Create and implement advanced tools and automation that increase the efficacy of security monitoring and incident response
  • Translate ambiguity into execution: Take broad, complex security objectives and break them down into well-defined deliverables and architectural requirements for the broader engineering team
  • Mentor through technical rigor: Raise the bar for the engineering function by providing high-level feedback during code and design reviews, fostering a culture of security-first development

The ideal candidate has:

  • Exceptional Technical Judgment: Proven ability to make high-stakes technical decisions that result in positive long-term outcomes for the company’s security posture
  • Strategic Problem-Solving: Effectively leverages context and data to analyze root causes and prioritize security initiatives that offer the greatest impact on risk reduction
  • Influential Stakeholder Management: Builds strong relationships across the organization, conveying complex security risks in a clear and compelling manner to both technical and non-technical partners
  • Drive for Innovation: Continuously identifies and implements creative solutions to pay down technical debt and improve the efficiency of our security infrastructure
  • Reliability Under Pressure: Handles complex escalations and security incidents with discipline, ensuring rigorous analysis and comprehensive resolution without jumping to conclusions
  • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Technologies we use:

  • Python, Kubernetes, Snowflake, AWS, Terraform, Wiz, Cyberhaven, and more

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Compensation Transparency:

The target salary range for this position is $258,000 - $310,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.

Fraud and Security Notice:

Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com.

Equal Employment Opportunity:

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

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Healthcare Medical Director – Medical Oncology – Evicore - Remote

Provides medical direction and clinical expertise in oncology, applying professional judgment to guide treatment decisions and organizational policies.

Lead Remote Posted about 16 hours ago Himalayas
What this role involves
Do you crave an intellectually stimulating role that lets you apply your clinical expertise while continuing to grow and make an impact?
Read the full description
Operations Passive Income Dentist: Director of Operations — Full-Time | Remote (North America)

Director of Operations builds management systems, owns P&L, manages distributed teams, and scales online coaching business infrastructure from $3M-$10M+ revenue.

Lead Remote Posted about 21 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Tennesse
URL: http://passiveincome.dentist

Full job description

Please read the full job description and apply at the following link: https://passiveincomedentist.notion.site/384449a774fa80e18d44f85b8526907a?pvs=105

Applications received only from Indeed will not be considered.

About Us
Passive Income Dentist is an online coaching and education company helping dentist business owners build profitable practices and design lives of real freedom. We do this through programs, live events, a membership community, and hands-on implementation coaching. We're a 7-figure business at a genuine inflection point, and we're hiring the operator who will build the infrastructure to scale to the next level.

Why This Role Exists
The founder is exceptional at vision and content. What the business needs now is one person who owns execution — not assists with it, not supports it. Owns it.

You'll build the management layer, hold every function accountable to measurable outcomes, and protect the founder's time so he can stay in the work only he can do. If you've taken a founder-led online business from chaotic-but-growing to structured-and-scaling, this role was built for you.

What You'll Own

  • Build the processes and streamline the systems to ensure all the tasks are delivered in an efficient way.
  • Build the org structure, scorecards, and 1:1 frameworks that give the team a real management system
  • Own the relationship with our external marketing agency and hold them accountable to weekly funnel performance and revenue targets
  • Design and deploy KPI dashboards across the coaching team and leadership
  • Run the weekly leadership cadence and quarterly planning process
  • Identify talent gaps, lead hiring processes, and implement performance reviews
  • Filter and resolve operational issues before they reach the founder — target is founder at 10 hours or fewer per week within 12 months

What We're Looking For

Non-negotiable experience:

  • Operated inside an online coaching, education, or digital marketing business scaled to $10M+
  • Managed a fully distributed remote team
  • Held a marketing agency accountable for paid acquisition performance
  • Scaled a business through the $3M–$10M growth phase

Core competencies:

  • P&L ownership and financial reporting
  • Systems and SOP architecture from scratch
  • Performance management through scorecards and KPI rhythms
  • AI and automation as daily operational tools
  • Structured hiring and team design

You're the right fit if you've worked directly for a founder before and found it energizing. You manage up, push back respectfully, and bring solutions to problems. You build things that run without you.

This is not the right role if your entire background is corporate or enterprise — this business is founder-led, fast-moving, and values-driven.

APPLY HERE:
https://passiveincomedentist.notion.site/384449a774fa80e18d44f85b8526907a?pvs=105

Job Type: Full-time

Pay: $100,000.00 - $160,000.00 per year

Benefits:

  • Flexible schedule

Application Question(s):

  • Have you helped scale a business past 10M?
  • Have you worked on a Founder-led startup?

Work Location: Remote

To apply: https://weworkremotely.com/remote-jobs/passive-income-dentist-director-of-operations-full-time-remote-north-america

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Operations Director, Payment Operations at Array

Owns payment operations processes, controls, and team leadership for transaction monitoring, settlement, reconciliation, client onboarding, and payment incident management across fintech products.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.  Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

As the Director of Payment Operations, you will own the operating model, processes and controls required to deliver reliable, compliant and scalable payment capabilities across Array’s products. You will build and lead the function responsible for client payment onboarding and lifecycle management, transaction monitoring, settlement and reconciliation, disputes, payment incidents, and client and partner escalations as Array expands from gateway functionality into payment facilitation.

You will:

  • Partner with Product, Engineering, Finance, Legal, Compliance and Risk to define the operational requirements, controls and readiness plans needed to launch and scale Array’s payment capabilities
  • Partner with our existing Money Operations team responsible for our D2C offerings.  You ensure our B2B and D2C operating models, capabilities and roadmaps are aligned
  • Build, operate and continuously improve the transaction monitoring, settlement, reconciliation, exception-management and reporting processes supporting Array+ and Private Label solutions
  • Define and manage the end-to-end payment account lifecycle for B2B clients, including onboarding, activation, account changes, risk-related actions and offboarding
  • Establish and lead the response to payment incidents and complex client escalations, including runbooks, triage, communication, resolution, root-cause analysis and corrective-action tracking
  • Own the day-to-day operating relationships with processors, sponsor banks, gateways, and acquirers, including partner performance, issue escalation and the operational implementation of new partners
  • Establish scalable processes for disputes, chargebacks, returns, holds and other payment exceptions in partnership with Risk, Compliance and Finance
  • Serve as a Subject Matter Expert internally and externally
  • Partner with Legal and Compliance to translate regulatory and contractual requirements into operational controls, documentation, audit evidence and remediation plans
  • Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought.

You have:

  • 5+ years of experience in payment operations, financial operations or payment infrastructure, including several years leading teams or functions
  • Direct experience working for a payment facilitator, embedded-payments platform or vertical SaaS company with integrated payments
  • Experience building or scaling payment operations in a high-growth, technology-driven environment
  • Strong working knowledge of ACH and card-payment flows, including authorization, capture, funding, settlement, reconciliation, refunds, chargebacks and exceptions
  • Experience managing payment incidents and complex client escalations, including triage, communications, root-cause analysis and corrective actions
  • Demonstrated ability to design operational controls, procedures, reporting and audit evidence in partnership with Legal, Compliance and Risk
  • Experience partnering with Product and Engineering to define operational requirements, launch new payment capabilities and automate manual processes
  • Strong analytical ability, including defining KPIs, identifying payment-performance issues and using data to improve reliability, risk and efficiency
  • Experience building teams, establishing coverage models and creating accountability in a function where responsibilities are still evolving
  • A belief that AI is reshaping work, you instinctively use it to accelerate everything you do.

Pay transparency: $175,000+ for base salary, depending on experience. Full time employee compensation includes an Incentive Stock Option (ISO) grant, subject to Board approval.

Expected interview process: Recruiter Conversation - Hiring Manager Interview - Loop round.

Expected onboarding process: Onboarding at Array is active, not passive: new hires spend their first two weeks building fluency in our products, customers, and value proposition, and are expected to pass scored assessments before beginning role-specific work. Success means meeting defined performance standards through a six-month evaluation period — with continuous feedback and ongoing accountability as core parts of working at Array.

Array Offers All Full Time Employees the following Benefits and Perks:

  • Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
  • Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
  • 100% 401k match up to 4% with immediate vesting
  • Generous and competitive parental leave for all parents
  • $1,000 desk setup subsidy to set-up your unique remote office
  • $100/month to subsidize wifi/cell phone expenses
  • Summer Fridays (half-day Fridays) typically from late May to the end of August
  • Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request.

Array uses CLEAR to conduct identity verification as part of the application process. We encourage you to review CLEAR’s Privacy Notice and Terms of Use to understand how your personal data will be processed.

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Sales Vice President – Direct Originations at Altius Search Group

Develops new equipment finance business by prospecting middle-market and large commercial clients, structuring financing solutions, and managing deals from initial contact through funding.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Description

Vice President – Direct Originations

Location: Remote

Industry: Equipment Finance and Leasing

Position Overview

Altius Search Group is recruiting an experienced equipment finance originator on behalf of a well-established and growing equipment finance company.

The Vice President – Direct Originations will be responsible for developing new equipment finance relationships directly with middle-market and larger commercial businesses. The successful candidate will identify capital equipment requirements, develop relationships with senior financial decision-makers, and structure financing solutions that support each client’s operational and strategic objectives.

This is a true new-business-development role for an established originator who can independently build a pipeline, open new relationships, and manage opportunities from initial prospecting through credit approval, documentation, and funding.

Primary Responsibilities

  • Develop new equipment finance business directly with middle-market, large corporate, private equity-sponsored, and other commercial clients.

  • Build and manage an active pipeline through targeted prospecting, referrals, existing industry relationships, and strategic business-development initiatives.

  • Establish relationships with CFOs, treasurers, controllers, procurement leaders, operating executives, private equity sponsors, and other senior decision-makers.

  • Identify upcoming capital expenditures, technology investments, facility expansions, automation projects, and equipment replacement requirements.

  • Structure equipment loans, leases, and customized financing solutions based on each client’s financial objectives and operational needs.

  • Prepare and present financing proposals that clearly communicate the proposed structure, pricing, and overall value to the client.

  • Work closely with credit, operations, documentation, asset management, and senior leadership to move transactions efficiently from the initial opportunity through funding.

  • Gather the financial, operational, and transaction information required to develop complete and compelling credit presentations.

  • Maintain ownership of the client relationship throughout the transaction process and provide consistent communication to all stakeholders.

  • Expand existing relationships by identifying additional equipment categories, locations, business units, and financing requirements.

  • Maintain accurate pipeline reporting, production forecasts, calling activity, and account-development plans.

  • Represent the company professionally at client meetings, industry events, conferences, and other business-development activities.

Target Markets

The originator will have the flexibility to pursue opportunities across a variety of equipment-intensive industries, potentially including:

  • Manufacturing and industrial equipment

  • Technology and information systems

  • Data centers and AI infrastructure

  • Distribution and warehouse automation

  • Healthcare and patient-care technology

  • Construction and commercial equipment

  • Education

  • Transportation

  • Private equity-sponsored portfolio companies

Requirements

Candidate Qualifications

  • Established experience originating equipment finance transactions directly with commercial end users.

  • Demonstrated ability to independently generate new business and maintain a consistent pipeline of qualified opportunities.

  • Existing relationships with middle-market companies, larger corporate borrowers, private equity sponsors, or senior financial decision-makers.

  • Proven record of producing meaningful annual equipment finance volume.

  • Strong understanding of equipment loans, finance leases, tax leases, and other commercial financing structures.

  • Ability to evaluate financial statements and understand cash flow, leverage, liquidity, collateral, and the business purpose behind a transaction.

  • Experience structuring and presenting transactions to credit and senior management.

  • Ability to sell consultatively and communicate value beyond pricing alone.

  • Strong executive presence, communication skills, judgment, and follow-through.

  • Comfortable working in an entrepreneurial, collaborative, and growth-oriented environment.

  • Willingness to travel as necessary for client development and relationship management.

Ideal Candidate Profile

The ideal candidate will be an experienced direct originator with a portable network of commercial relationships and a history of generating consistent equipment finance production.

The individual should be entrepreneurial and self-directed while also working effectively with internal credit, documentation, and operational partners. Candidates should understand how to develop business directly with middle-market and larger companies rather than relying primarily on broker, vendor, or bank-referral channels.

Why Consider This Opportunity?

  • Join a growing independent equipment finance company with experienced industry leadership.

  • Ability to originate across multiple industries and equipment categories.

  • Flexible underwriting and the ability to evaluate complex business models and transactions.

  • Responsive credit decisions and an efficient transaction process.

  • Opportunity to develop direct relationships with middle-market and larger commercial clients.

  • Entrepreneurial environment with access to senior leadership.

  • Competitive compensation structure with meaningful performance-based earning potential.

Compensation

The company offers a competitive compensation package consisting of a base salary, performance-based incentive compensation, and comprehensive employee benefits. Specific compensation will be determined based on the candidate’s experience, relationships, historical production, and anticipated contribution.

About Altius Search Group

Altius Search Group specializes in executive recruiting within the equipment finance, commercial lending, and leasing industries. All inquiries will be handled confidentially.

Qualified candidates are encouraged to apply or contact Altius Search Group for additional information.

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Engineer Staff Software Engineer at Fluxon

Staff-level engineer who writes production code, leads technical projects, mentors engineers, and shapes architectural decisions across multiple technology stacks.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Who we are

At Fluxon, we believe that how you build matters as much as what you build. We help businesses navigate their most important technology decisions with confidence, and take responsibility for seeing them through. Founded by ex-Googlers and startup veterans, we’re proud to partner with teams behind some of the most ambitious products, including Google, OpenAI, Anthropic, Walmart and Stripe.

Our work spans strategy, design, and engineering — often in complex, AI-driven environments — where clarity, speed and quality are the standard. We use AI intentionally, applying it only where it adds real value and expands what’s possible. Care shapes everything we do.

Inside Fluxon, you’ll find a global, remote-first team of experienced builders, who are curious, kind and serious about their craft. We’re building a place where people can take ownership, solve problems that matter and do work they’re proud to stand behind. If you want to do your best work alongside people who care as much as you do, you’ll feel at home here.

This role is fully remote, with candidates based in Buenos Aires, Argentina.

About the role

As a Staff Software Engineer at Fluxon, you’ll play a key role in shaping the technical direction of our engineering organization. This is a highly senior, hands-on leadership position where you’ll partner closely with company and engineering leadership to influence strategy, guide architectural decisions, and elevate our overall engineering practice. All Staff Engineers write production code, and everyone joins Fluxon as an individual contributor before stepping into project leadership or management.

You’ll be responsible for:

  • Guiding product delivery all the way to the user, leading projects, providing technical guidance, and building and iterating in a dynamic environment
  • Partnering directly with clients to understand their needs and achieve business goals
  • Defining product requirements, identifying appropriate system designs and planning development in partnership with our Product and Design teams
  • Helping drive a healthy and effective engineering culture within customer teams and inside Fluxon
  • Mentoring engineers across multiple teams, supporting their ongoing growth and strengthening team capabilities

You’ll work with a diversity of technologies, including:

  • Core Languages & Runtimes

    • Primary Languages: TypeScript/JavaScript, Python, Golang (Go), Java, C# (.NET), Kotlin, Swift, Rust
    • Additional: Ruby on Rails, Java, C# (.NET), Kotlin, Swift, Rust
  • Frameworks & Ecosystems

    • Front-End & UI: React, Next.js (Full-Stack), Angular, SwiftUI
    • Back-End & Server-Side: Spring Boot (Java/Kotlin), FastAPI (Python), Django (Python)
    • Mobile Development: Expo (React Native)
  • Cloud & Infrastructure

    • Platforms: Google Cloud Platform (GCP), Amazon Web Services (AWS), Microsoft Azure
    • Compute: GCP Compute Engine (VMs), AWS Fargate (Container Orchestration), Google Cloud Run (Serverless Containers), AWS Amplify
    • Storage: AWS S3 (Object Storage), Google Cloud Storage (GCS)
  • Data & Messaging Services

    • Streaming & Queuing: Apache Kafka (Event Streaming), AWS SQS (Simple Queue Service)
    • Data Warehouse & Analytics: Google BigQuery
    • Monitoring & Observability: GCP Cloud Monitoring Suite (CMS)
  • Data Stores

    • Relational (SQL): PostgreSQL, MariaDB
    • NoSQL/Document: Firestore (Firebase), Supabase, MongoDB
    • In-Memory Caching: Redis, Memcache
  • Advanced Technologies & Architecture

    • Artificial Intelligence/Machine Learning: AI/ML, Large Language Models (LLMs), Agentic AI, Natural Language Processing (NLP)
    • LLM Platforms: Google Gemini, OpenAI ChatGPT, Vertex AI (GCP), Anthropic Claude, Hugging Face (OSS Models)
    • Software Design: Architecture Redesign, Single Page Applications (SPA), Mobile Application Development
    • Emerging Tech: Blockchain/Crypto

Qualifications

  • 7+ years of industry experience in software development
  • Experience leading development through the full product lifecycle, including CI/CD, testing, release management, deployment, monitoring and incident response
  • Fluent in the design and implementation of scalable system architectures, data structures and algorithms, and effective development practices
  • Professional fluency in written and spoken English, with the ability to communicate technical concepts clearly to both international teammates and customers

What we offer

  • Remote-first, flexible work with a budget to set up a work space that works for you
  • Localized healthcare coverage to support you and your family’s wellbeing
  • Flexible paid time off with a minimum of 3 weeks per year (plus holidays)
  • “No internal meetings” Fridays, so you can focus on deep, uninterrupted work
  • A professional growth budget for learning that matters to you –  whether it’s developing your technical skills or learning a new language
  • A monthly wellness allowance to support your physical and mental health
  • Annual company offsites, where we gather in person to build meaningful connections
  • A competitive salary that reflects your expertise, impact and experience
  • Profit-sharing, so you can benefit directly from the value we build together
  • A paid sabbatical program, designed for rest, renewal and fresh perspective

We believe diverse teams perform better, and an inclusive environment is essential to building a successful organization. We welcome applicants from all backgrounds, experiences, and perspectives. We are an equal opportunity employer and are committed to providing accommodations throughout the hiring process.

This role uses AI-assisted tools to support initial screening. All assessments and decisions are made by a human reviewer.

Read the full description
Engineer Technical Lead - GPU Infrastructure at Tether.io

Technical Lead designs and manages GPU infrastructure, Kubernetes deployment, and managed inference platform architecture for Tether's AI compute services.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

Cosmic AC is Tether Data’s GPU compute and managed inference platform: GPU containers, managed inference endpoints and platform observability, delivered as a self-hosted package on Kubernetes, with a control plane written in JavaScript. The platform is expanding from orchestrating workloads on a managed cluster to owning the full stack on bare-metal GPU infrastructure: a managed Slurm scheduling layer for internal research and model-training teams first, and our own Kubernetes control plane for inference tenancy after that.

The Technical Lead owns the architecture and delivery of that stack and leads the engineering team building it: about twelve engineers across backend, frontend, DevOps, QA and documentation, distributed across Europe and India. The role reports to the Senior Technical Product Manager for Cosmic AC, who owns scope, sequencing and partner commitments; the Technical Lead owns architecture, implementation and delivery plans, line-manages the engineers, and is the primary technical interface to our infrastructure partners.

This is a hands-on infrastructure leadership role with a fixed delivery window in its first six months. It is not a research role, not a pure Kubernetes SRE role, and not a management-only role.

Responsibilities

Architecture. Own the platform architecture end to end: architecture proposals, high-level and low-level designs, driven through review and kept current as the baseline.

Team leadership. Lead and line-manage a distributed team across backend (Node.js), frontend (React), DevOps, QA and documentation: engineering standards, code and design review, release gates, one-to-ones, growth and performance input.

Bare-metal GPU scheduling layer. Design, build and operate a managed Slurm service for research users: controller and accounting, partitions and login nodes, node onboarding and acceptance, driver and CUDA baseline and upgrades, stalled-job and node-health detection, drain and autohealing, storage visibility, identity and isolation.

Kubernetes control plane and GPU enablement. Own cluster bootstrap and lifecycle on partner-provided bare metal, NVIDIA GPU Operator and Network Operator, VM-based GPU isolation (KubeVirt and VFIO), and day-2 operations: upgrades, backup and recovery, node replacement.

Managed inference at scale. Serving architecture, multi-GPU and multi-node parallelism, autoscaling, request routing and endpoint reliability; confidential-compute-capable capacity for sensitive workloads.

Observability and operations. Metrics, logging, alerting and SLOs across control plane, GPU fleet and application tiers; incident response and post-incident review; an on-call model a small team can sustain.

Partners and vendors. Primary technical interface to infrastructure partners and vendors: turning requirements into written specifications and acceptance tests, running escalations to closure, and providing technical input to capacity planning and hardware sourcing.

Internal consumers. Work directly with research, model-training and product teams to translate their workloads into platform requirements, and broker capacity when it is short.

Hiring. Complete the platform team and set the technical bar for the engineers who join it.

Requirements

Must have

  • Experience. Eight or more years of hands-on engineering, including at least three leading teams that build and operate infrastructure platforms other teams depend on. Bachelor’s or Master’s degree in computer science or engineering, or equivalent practical experience.

  • Slurm at scale, hands on. Has run slurmctld and slurmdbd for real users: partitions, QoS and priority, accounting, prolog and epilog, node health scripting, upgrades with jobs on the system. Ideally has operated an HPC or GPU training cluster for a research population.

  • GPU fleet operation on bare metal. NVIDIA driver and CUDA lifecycle, Fabric Manager and NVSwitch behaviour on SXM systems, DCGM-based health and utilisation, MIG, node burn-in and acceptance.

  • High-performance interconnects. InfiniBand fabric and subnet configuration, RDMA, SR-IOV, and diagnosing multi-node NCCL performance problems.

  • Linux systems depth. Kernel modules and drivers, PCIe passthrough and vfio-pci, cgroups and namespaces, performance tuning for compute-heavy workloads.

  • Production Kubernetes operation, not just deployment: control plane, upgrades, CNI and CSI, operators and custom controllers, multi-tenancy design.

  • HPC storage and data movement. Shared filesystems (VAST, Lustre, NFS), node-local NVMe caching, distributing large model weights and datasets across many nodes.

  • Observability and operations. Prometheus, Grafana and Loki or equivalents, SLOs, incident response and post-incident review.

  • Working fluency in JavaScript and Node.js sufficient to review a control plane, CLI and worker services with authority and to make architecture decisions on them. Not a feature-development requirement.

  • A shipped platform with real users. A multi-tenant IaaS or PaaS, or a research computing service: resource isolation, quotas, usage metering, and user-facing API and CLI surfaces.

  • Leadership that stays in the code. People management across time zones, cross-track review, written architecture decisions with alternatives recorded, and the ability to tell a partner or an executive no with reasons.

  • Excellent written and spoken English. Most partner and leadership work happens in writing.

  • Location. Fully remote, based between UTC and UTC+5:30 so the working day overlaps both Europe and India, where the team and its partners work. Occasional travel to partner sites and team events.

Desirable

  • Slurm operators on Kubernetes (Soperator, Slinky) or Kubernetes-native schedulers (Kueue, Volcano, KAI, Kubeflow Trainer).

  • Modern serving stacks (vLLM, SGLang, TensorRT-LLM): parallelism strategies, quantisation trade-offs, GPU memory planning.

  • VM and container isolation for multi-tenant GPU compute (KubeVirt, Kata Containers, QEMU and KVM, Firecracker); confidential computing (Intel TDX, AMD SEV-SNP, NVIDIA confidential-compute mode).

  • Cluster API and kubeadm, Cilium, NVSentinel-class autohealing, infrastructure as code and GitOps.

  • Time on the operator side of a GPU cloud, a national or university HPC centre, or an AI lab’s platform team.

  • Peer-to-peer or distributed-systems background.

  • Experience with a hardware provider who provisions but does not operate, and turning that relationship into a written contract with acceptance tests.

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

  • Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

  • Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

  • Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

  • Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

  • We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

Read the full description
Engineer Technical Lead - GPU Infrastructure at Tether.io

Technical lead who designs and manages GPU infrastructure and Kubernetes-based compute platforms for AI inference and containerized workloads.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

Cosmic AC is Tether Data’s GPU compute and managed inference platform: GPU containers, managed inference endpoints and platform observability, delivered as a self-hosted package on Kubernetes, with a control plane written in JavaScript. The platform is expanding from orchestrating workloads on a managed cluster to owning the full stack on bare-metal GPU infrastructure: a managed Slurm scheduling layer for internal research and model-training teams first, and our own Kubernetes control plane for inference tenancy after that.

The Technical Lead owns the architecture and delivery of that stack and leads the engineering team building it: about twelve engineers across backend, frontend, DevOps, QA and documentation, distributed across Europe and India. The role reports to the Senior Technical Product Manager for Cosmic AC, who owns scope, sequencing and partner commitments; the Technical Lead owns architecture, implementation and delivery plans, line-manages the engineers, and is the primary technical interface to our infrastructure partners.

This is a hands-on infrastructure leadership role with a fixed delivery window in its first six months. It is not a research role, not a pure Kubernetes SRE role, and not a management-only role.

Responsibilities

Architecture. Own the platform architecture end to end: architecture proposals, high-level and low-level designs, driven through review and kept current as the baseline.

Team leadership. Lead and line-manage a distributed team across backend (Node.js), frontend (React), DevOps, QA and documentation: engineering standards, code and design review, release gates, one-to-ones, growth and performance input.

Bare-metal GPU scheduling layer. Design, build and operate a managed Slurm service for research users: controller and accounting, partitions and login nodes, node onboarding and acceptance, driver and CUDA baseline and upgrades, stalled-job and node-health detection, drain and autohealing, storage visibility, identity and isolation.

Kubernetes control plane and GPU enablement. Own cluster bootstrap and lifecycle on partner-provided bare metal, NVIDIA GPU Operator and Network Operator, VM-based GPU isolation (KubeVirt and VFIO), and day-2 operations: upgrades, backup and recovery, node replacement.

Managed inference at scale. Serving architecture, multi-GPU and multi-node parallelism, autoscaling, request routing and endpoint reliability; confidential-compute-capable capacity for sensitive workloads.

Observability and operations. Metrics, logging, alerting and SLOs across control plane, GPU fleet and application tiers; incident response and post-incident review; an on-call model a small team can sustain.

Partners and vendors. Primary technical interface to infrastructure partners and vendors: turning requirements into written specifications and acceptance tests, running escalations to closure, and providing technical input to capacity planning and hardware sourcing.

Internal consumers. Work directly with research, model-training and product teams to translate their workloads into platform requirements, and broker capacity when it is short.

Hiring. Complete the platform team and set the technical bar for the engineers who join it.

Requirements

Must have

  • Experience. Eight or more years of hands-on engineering, including at least three leading teams that build and operate infrastructure platforms other teams depend on. Bachelor’s or Master’s degree in computer science or engineering, or equivalent practical experience.

  • Slurm at scale, hands on. Has run slurmctld and slurmdbd for real users: partitions, QoS and priority, accounting, prolog and epilog, node health scripting, upgrades with jobs on the system. Ideally has operated an HPC or GPU training cluster for a research population.

  • GPU fleet operation on bare metal. NVIDIA driver and CUDA lifecycle, Fabric Manager and NVSwitch behaviour on SXM systems, DCGM-based health and utilisation, MIG, node burn-in and acceptance.

  • High-performance interconnects. InfiniBand fabric and subnet configuration, RDMA, SR-IOV, and diagnosing multi-node NCCL performance problems.

  • Linux systems depth. Kernel modules and drivers, PCIe passthrough and vfio-pci, cgroups and namespaces, performance tuning for compute-heavy workloads.

  • Production Kubernetes operation, not just deployment: control plane, upgrades, CNI and CSI, operators and custom controllers, multi-tenancy design.

  • HPC storage and data movement. Shared filesystems (VAST, Lustre, NFS), node-local NVMe caching, distributing large model weights and datasets across many nodes.

  • Observability and operations. Prometheus, Grafana and Loki or equivalents, SLOs, incident response and post-incident review.

  • Working fluency in JavaScript and Node.js sufficient to review a control plane, CLI and worker services with authority and to make architecture decisions on them. Not a feature-development requirement.

  • A shipped platform with real users. A multi-tenant IaaS or PaaS, or a research computing service: resource isolation, quotas, usage metering, and user-facing API and CLI surfaces.

  • Leadership that stays in the code. People management across time zones, cross-track review, written architecture decisions with alternatives recorded, and the ability to tell a partner or an executive no with reasons.

  • Excellent written and spoken English. Most partner and leadership work happens in writing.

  • Location. Fully remote, based between UTC and UTC+5:30 so the working day overlaps both Europe and India, where the team and its partners work. Occasional travel to partner sites and team events.

Desirable

  • Slurm operators on Kubernetes (Soperator, Slinky) or Kubernetes-native schedulers (Kueue, Volcano, KAI, Kubeflow Trainer).

  • Modern serving stacks (vLLM, SGLang, TensorRT-LLM): parallelism strategies, quantisation trade-offs, GPU memory planning.

  • VM and container isolation for multi-tenant GPU compute (KubeVirt, Kata Containers, QEMU and KVM, Firecracker); confidential computing (Intel TDX, AMD SEV-SNP, NVIDIA confidential-compute mode).

  • Cluster API and kubeadm, Cilium, NVSentinel-class autohealing, infrastructure as code and GitOps.

  • Time on the operator side of a GPU cloud, a national or university HPC centre, or an AI lab’s platform team.

  • Peer-to-peer or distributed-systems background.

  • Experience with a hardware provider who provisions but does not operate, and turning that relationship into a written contract with acceptance tests.

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

  • Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

  • Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

  • Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

  • Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

  • We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

Read the full description
Engineer Technical Lead - GPU Infrastructure at Tether.io

Technical Lead manages GPU infrastructure, Kubernetes deployment, and platform observability for a distributed compute and inference platform.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

Cosmic AC is Tether Data’s GPU compute and managed inference platform: GPU containers, managed inference endpoints and platform observability, delivered as a self-hosted package on Kubernetes, with a control plane written in JavaScript. The platform is expanding from orchestrating workloads on a managed cluster to owning the full stack on bare-metal GPU infrastructure: a managed Slurm scheduling layer for internal research and model-training teams first, and our own Kubernetes control plane for inference tenancy after that.

The Technical Lead owns the architecture and delivery of that stack and leads the engineering team building it: about twelve engineers across backend, frontend, DevOps, QA and documentation, distributed across Europe and India. The role reports to the Senior Technical Product Manager for Cosmic AC, who owns scope, sequencing and partner commitments; the Technical Lead owns architecture, implementation and delivery plans, line-manages the engineers, and is the primary technical interface to our infrastructure partners.

This is a hands-on infrastructure leadership role with a fixed delivery window in its first six months. It is not a research role, not a pure Kubernetes SRE role, and not a management-only role.

Responsibilities

Architecture. Own the platform architecture end to end: architecture proposals, high-level and low-level designs, driven through review and kept current as the baseline.

Team leadership. Lead and line-manage a distributed team across backend (Node.js), frontend (React), DevOps, QA and documentation: engineering standards, code and design review, release gates, one-to-ones, growth and performance input.

Bare-metal GPU scheduling layer. Design, build and operate a managed Slurm service for research users: controller and accounting, partitions and login nodes, node onboarding and acceptance, driver and CUDA baseline and upgrades, stalled-job and node-health detection, drain and autohealing, storage visibility, identity and isolation.

Kubernetes control plane and GPU enablement. Own cluster bootstrap and lifecycle on partner-provided bare metal, NVIDIA GPU Operator and Network Operator, VM-based GPU isolation (KubeVirt and VFIO), and day-2 operations: upgrades, backup and recovery, node replacement.

Managed inference at scale. Serving architecture, multi-GPU and multi-node parallelism, autoscaling, request routing and endpoint reliability; confidential-compute-capable capacity for sensitive workloads.

Observability and operations. Metrics, logging, alerting and SLOs across control plane, GPU fleet and application tiers; incident response and post-incident review; an on-call model a small team can sustain.

Partners and vendors. Primary technical interface to infrastructure partners and vendors: turning requirements into written specifications and acceptance tests, running escalations to closure, and providing technical input to capacity planning and hardware sourcing.

Internal consumers. Work directly with research, model-training and product teams to translate their workloads into platform requirements, and broker capacity when it is short.

Hiring. Complete the platform team and set the technical bar for the engineers who join it.

Requirements

Must have

  • Experience. Eight or more years of hands-on engineering, including at least three leading teams that build and operate infrastructure platforms other teams depend on. Bachelor’s or Master’s degree in computer science or engineering, or equivalent practical experience.

  • Slurm at scale, hands on. Has run slurmctld and slurmdbd for real users: partitions, QoS and priority, accounting, prolog and epilog, node health scripting, upgrades with jobs on the system. Ideally has operated an HPC or GPU training cluster for a research population.

  • GPU fleet operation on bare metal. NVIDIA driver and CUDA lifecycle, Fabric Manager and NVSwitch behaviour on SXM systems, DCGM-based health and utilisation, MIG, node burn-in and acceptance.

  • High-performance interconnects. InfiniBand fabric and subnet configuration, RDMA, SR-IOV, and diagnosing multi-node NCCL performance problems.

  • Linux systems depth. Kernel modules and drivers, PCIe passthrough and vfio-pci, cgroups and namespaces, performance tuning for compute-heavy workloads.

  • Production Kubernetes operation, not just deployment: control plane, upgrades, CNI and CSI, operators and custom controllers, multi-tenancy design.

  • HPC storage and data movement. Shared filesystems (VAST, Lustre, NFS), node-local NVMe caching, distributing large model weights and datasets across many nodes.

  • Observability and operations. Prometheus, Grafana and Loki or equivalents, SLOs, incident response and post-incident review.

  • Working fluency in JavaScript and Node.js sufficient to review a control plane, CLI and worker services with authority and to make architecture decisions on them. Not a feature-development requirement.

  • A shipped platform with real users. A multi-tenant IaaS or PaaS, or a research computing service: resource isolation, quotas, usage metering, and user-facing API and CLI surfaces.

  • Leadership that stays in the code. People management across time zones, cross-track review, written architecture decisions with alternatives recorded, and the ability to tell a partner or an executive no with reasons.

  • Excellent written and spoken English. Most partner and leadership work happens in writing.

  • Location. Fully remote, based between UTC and UTC+5:30 so the working day overlaps both Europe and India, where the team and its partners work. Occasional travel to partner sites and team events.

Desirable

  • Slurm operators on Kubernetes (Soperator, Slinky) or Kubernetes-native schedulers (Kueue, Volcano, KAI, Kubeflow Trainer).

  • Modern serving stacks (vLLM, SGLang, TensorRT-LLM): parallelism strategies, quantisation trade-offs, GPU memory planning.

  • VM and container isolation for multi-tenant GPU compute (KubeVirt, Kata Containers, QEMU and KVM, Firecracker); confidential computing (Intel TDX, AMD SEV-SNP, NVIDIA confidential-compute mode).

  • Cluster API and kubeadm, Cilium, NVSentinel-class autohealing, infrastructure as code and GitOps.

  • Time on the operator side of a GPU cloud, a national or university HPC centre, or an AI lab’s platform team.

  • Peer-to-peer or distributed-systems background.

  • Experience with a hardware provider who provisions but does not operate, and turning that relationship into a written contract with acceptance tests.

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

  • Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

  • Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

  • Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

  • Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

  • We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

Read the full description
Research Director, Data Science & AI at TMB (Trusted Media Brands)

Leads data science and AI initiatives to transform organizational workflows, mentors a team, and builds scalable models on GCP from research through production.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Us:

TMB is the community-driven entertainment company engaging more than 250 million consumers worldwide across streaming TV, social media, web, and print. Our portfolio of brands including FailArmy, Family Handyman, People Are Awesome, Reader’s Digest, Taste of Home, The Healthy, and The Pet Collective, is powered by content that’s inspired and created by our fans. Together our community sparks curiosity, fuels laughter, and inspires people to live big, full, fantastic lives. Learn more about our brands, our data-driven marketing solutions, our award-winning licensing services, and much more at trustedmediabrands.com.

Location:

We have offices in New York, Los Angeles, Milwaukee, and Gurgaon. This position will be based in the Gurgaon, India and can work remotely within India.

About the role:

TMB is looking for a Director of Data Science & AI to lead the team and efforts to turn data into decisions, deliver scalable intelligence that drives personalized experiences and business outcomes, and lean into AI and Automation where it makes sense. You understand how business users think, what friction looks like in real workflows, and how to communicate technical solutions in ways that land with non-technical users.

Your primary mission is to bridge the gap between what’s technically possible and what’s practically useful. This is a hands-on leadership role: you’ll set the technical direction, but you’ll also be in the data, in the model reviews, and building alongside your team when it counts.  We need someone fluent in Google Cloud Platform (BigQuery, Vertex AI, and broader GCP ecosystem), has strong data science capabilities and the grit to take ideas from research to production.

You are a fast learner who is comfortable in ambiguity, energized by solutioning, and motivated by seeing your work drive real adoption across the organization. You’ll spend your time championing smarter ways of working and helping both technical and non-technical teammates integrate AI into their everyday work, not as a disruption, but as a natural extension of how they already operate.

Your day-day: (aka Responsibilities)

  • Own the data science roadmap for the organization from core statistical modeling and experimentation forecasting, segmentation and applied AI where it adds real business value
  • Lead, mentor, and stay hands-on with a small team of data scientists: writing code and reviewing methodology, not just roadmaps
  • Oversee the design of robust, production-grade solutions utilizing core cloud systems, vector databases, and agentic workflows
  • Champion the adoption and continuous improvement of AI development tools across technical teams
  • Scale MLOps/LLMOPs practices, ensuring data observability, governance, model safety, and ethical AI compliance
  • Collaborate cross-functionally with Business Intelligence, Data Engineering, Analytics Engineering, Development, and Product teams to drive technical innovation, prioritize initiatives, ship MVPs fast and iterate based on usage data
  • Design and run rigorous experiments to validate hypotheses and guide business decisions
  • Translate statistical and technical work into business language for executive stakeholders and make the case for where data science investment should go next
  • Define success metrics for internal tools and AI initiatives, and track adoption, usage, and business impact over time
  • Document tools, workflows, and best practices to scale impact beyond individual engagements
  • Stay informed on industry trends, viral content, and emerging platforms to identify new opportunities

You have: (aka Qualifications)

  • 7+ years in data science, including leading or managing a technical team
  • Strong foundation in core data science
  • Deep, hands-on fluency in Google Cloud Platform: BigQuery, Vertex AI, and building/deploying production models in a GCP environment
  • Proficiency deploying custom Gemini Enterprise Agents via Agent Engine
  • Fluency in AI tools such as Claude, CoPilot and ChatGPT
  • Strong Python and SQL skills and experience in applied AI
  • A bias for action

About this team:

The Data Science team is a small but mighty group sitting at the center of the organization. We’re a centralized team, which means we work across nearly every department: from Marketing and Creative to BI, Engineering, Product, and beyond. If there’s a workflow to improve, a tool to build, or a data problem worth solving, chances are we’re involved.

Our work is practical by design. We build internal tools and data products that make real work easier, not to chase trends, but because the right solution at the right moment can meaningfully change how an entire team operates. We use AI where it genuinely helps, and we’re skeptical of hype for its own sake. That pragmatic instinct is part of what makes us effective.

As a team, we move fast and stay scrappy. We’re not a big org with lengthy approval chains. We prototype, iterate, and ship. We collaborate constantly, both within the team and across the business, and we’re at our best when we’re working alongside stakeholders to understand their problems firsthand rather than solving in a vacuum.

If you’re joining us, you’re joining a team that values curiosity, initiative, and craft. Our team genuinely believes the most impactful data work happens when technical depth meets real business context.

Our Benefits:

We value our people and offer a collaborative and engaging culture. As a Trusted Media Brands employee, you will enjoy work/life balance, generous time off and comprehensive benefits and programs. Learn more about what life is like working at Trusted Media Brands at https://www.trustedmediabrands.com/careers/.

India specific benefits

  • Comprehensive Time Off policies
  • Maternity and Paternity Time off
  • Health Insurance & Wellness Benefits including access to OPD consultations*, Gym/Yoga studios, Teleconsultation/Telemedicine*
  • Access to Mental Health Reimbursement
  • Annual Sport Reimbursement and Home Office Reimbursement
  • Office with in-house kitchenette

Trusted Media Brands embraces inclusivity and values our diverse community. We are committed to building a team based on qualifications, merit and business need. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This role is offered by TMB through Jukin Media India Private Limited.

#LI-Remote

#LI-GH1

Read the full description
Engineer Staff Software Engineer at Fluxon

Staff engineer who writes production code, guides architectural decisions, mentors teams, and leads technical strategy across AI-driven projects.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Who we are

At Fluxon, we believe that how you build matters as much as what you build. We help businesses navigate their most important technology decisions with confidence, and take responsibility for seeing them through. Founded by ex-Googlers and startup veterans, we’re proud to partner with teams behind some of the most ambitious products, including Google, OpenAI, Anthropic, Walmart and Stripe.

Our work spans strategy, design, and engineering — often in complex, AI-driven environments — where clarity, speed and quality are the standard. We use AI intentionally, applying it only where it adds real value and expands what’s possible. Care shapes everything we do.

Inside Fluxon, you’ll find a global, remote-first team of experienced builders, who are curious, kind and serious about their craft. We’re building a place where people can take ownership, solve problems that matter and do work they’re proud to stand behind. If you want to do your best work alongside people who care as much as you do, you’ll feel at home here.

This role is fully remote, with candidates based in Buenos Aires, Argentina.

About the role

As a Staff Software Engineer at Fluxon, you’ll play a key role in shaping the technical direction of our engineering organization. This is a highly senior, hands-on leadership position where you’ll partner closely with company and engineering leadership to influence strategy, guide architectural decisions, and elevate our overall engineering practice. All Staff Engineers write production code, and everyone joins Fluxon as an individual contributor before stepping into project leadership or management.

You’ll be responsible for:

  • Guiding product delivery all the way to the user, leading projects, providing technical guidance, and building and iterating in a dynamic environment
  • Partnering directly with clients to understand their needs and achieve business goals
  • Defining product requirements, identifying appropriate system designs and planning development in partnership with our Product and Design teams
  • Helping drive a healthy and effective engineering culture within customer teams and inside Fluxon
  • Mentoring engineers across multiple teams, supporting their ongoing growth and strengthening team capabilities

You’ll work with a diversity of technologies, including:

  • Core Languages & Runtimes

    • Primary Languages: TypeScript/JavaScript, Python, Golang (Go), Java, C# (.NET), Kotlin, Swift, Rust
    • Additional: Ruby on Rails, Java, C# (.NET), Kotlin, Swift, Rust
  • Frameworks & Ecosystems

    • Front-End & UI: React, Next.js (Full-Stack), Angular, SwiftUI
    • Back-End & Server-Side: Spring Boot (Java/Kotlin), FastAPI (Python), Django (Python)
    • Mobile Development: Expo (React Native)
  • Cloud & Infrastructure

    • Platforms: Google Cloud Platform (GCP), Amazon Web Services (AWS), Microsoft Azure
    • Compute: GCP Compute Engine (VMs), AWS Fargate (Container Orchestration), Google Cloud Run (Serverless Containers), AWS Amplify
    • Storage: AWS S3 (Object Storage), Google Cloud Storage (GCS)
  • Data & Messaging Services

    • Streaming & Queuing: Apache Kafka (Event Streaming), AWS SQS (Simple Queue Service)
    • Data Warehouse & Analytics: Google BigQuery
    • Monitoring & Observability: GCP Cloud Monitoring Suite (CMS)
  • Data Stores

    • Relational (SQL): PostgreSQL, MariaDB
    • NoSQL/Document: Firestore (Firebase), Supabase, MongoDB
    • In-Memory Caching: Redis, Memcache
  • Advanced Technologies & Architecture

    • Artificial Intelligence/Machine Learning: AI/ML, Large Language Models (LLMs), Agentic AI, Natural Language Processing (NLP)
    • LLM Platforms: Google Gemini, OpenAI ChatGPT, Vertex AI (GCP), Anthropic Claude, Hugging Face (OSS Models)
    • Software Design: Architecture Redesign, Single Page Applications (SPA), Mobile Application Development
    • Emerging Tech: Blockchain/Crypto

Qualifications

  • 7+ years of industry experience in software development
  • Experience leading development through the full product lifecycle, including CI/CD, testing, release management, deployment, monitoring and incident response
  • Fluent in the design and implementation of scalable system architectures, data structures and algorithms, and effective development practices
  • Professional fluency in written and spoken English, with the ability to communicate technical concepts clearly to both international teammates and customers

What we offer

  • Remote-first, flexible work with a budget to set up a work space that works for you
  • Localized healthcare coverage to support you and your family’s wellbeing
  • Flexible paid time off with a minimum of 3 weeks per year (plus holidays)
  • “No internal meetings” Fridays, so you can focus on deep, uninterrupted work
  • A professional growth budget for learning that matters to you –  whether it’s developing your technical skills or learning a new language
  • A monthly wellness allowance to support your physical and mental health
  • Annual company offsites, where we gather in person to build meaningful connections
  • A competitive salary that reflects your expertise, impact and experience
  • Profit-sharing, so you can benefit directly from the value we build together
  • A paid sabbatical program, designed for rest, renewal and fresh perspective

We believe diverse teams perform better, and an inclusive environment is essential to building a successful organization. We welcome applicants from all backgrounds, experiences, and perspectives. We are an equal opportunity employer and are committed to providing accommodations throughout the hiring process.

This role uses AI-assisted tools to support initial screening. All assessments and decisions are made by a human reviewer.

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Operations Director, Payment Operations at Array

Director builds and leads payment operations function, managing transaction processing, settlement, reconciliation, client onboarding, and partner relationships across payment products.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.  Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

As the Director of Payment Operations, you will own the operating model, processes and controls required to deliver reliable, compliant and scalable payment capabilities across Array’s products. You will build and lead the function responsible for client payment onboarding and lifecycle management, transaction monitoring, settlement and reconciliation, disputes, payment incidents, and client and partner escalations as Array expands from gateway functionality into payment facilitation.

You will:

  • Partner with Product, Engineering, Finance, Legal, Compliance and Risk to define the operational requirements, controls and readiness plans needed to launch and scale Array’s payment capabilities
  • Partner with our existing Money Operations team responsible for our D2C offerings.  You ensure our B2B and D2C operating models, capabilities and roadmaps are aligned
  • Build, operate and continuously improve the transaction monitoring, settlement, reconciliation, exception-management and reporting processes supporting Array+ and Private Label solutions
  • Define and manage the end-to-end payment account lifecycle for B2B clients, including onboarding, activation, account changes, risk-related actions and offboarding
  • Establish and lead the response to payment incidents and complex client escalations, including runbooks, triage, communication, resolution, root-cause analysis and corrective-action tracking
  • Own the day-to-day operating relationships with processors, sponsor banks, gateways, and acquirers, including partner performance, issue escalation and the operational implementation of new partners
  • Establish scalable processes for disputes, chargebacks, returns, holds and other payment exceptions in partnership with Risk, Compliance and Finance
  • Serve as a Subject Matter Expert internally and externally
  • Partner with Legal and Compliance to translate regulatory and contractual requirements into operational controls, documentation, audit evidence and remediation plans
  • Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought.

You have:

  • 5+ years of experience in payment operations, financial operations or payment infrastructure, including several years leading teams or functions
  • Direct experience working for a payment facilitator, embedded-payments platform or vertical SaaS company with integrated payments
  • Experience building or scaling payment operations in a high-growth, technology-driven environment
  • Strong working knowledge of ACH and card-payment flows, including authorization, capture, funding, settlement, reconciliation, refunds, chargebacks and exceptions
  • Experience managing payment incidents and complex client escalations, including triage, communications, root-cause analysis and corrective actions
  • Demonstrated ability to design operational controls, procedures, reporting and audit evidence in partnership with Legal, Compliance and Risk
  • Experience partnering with Product and Engineering to define operational requirements, launch new payment capabilities and automate manual processes
  • Strong analytical ability, including defining KPIs, identifying payment-performance issues and using data to improve reliability, risk and efficiency
  • Experience building teams, establishing coverage models and creating accountability in a function where responsibilities are still evolving
  • A belief that AI is reshaping work, you instinctively use it to accelerate everything you do.

Pay transparency: $175,000+ for base salary, depending on experience. Full time employee compensation includes an Incentive Stock Option (ISO) grant, subject to Board approval.

Expected interview process: Recruiter Conversation - Hiring Manager Interview - Loop round.

Expected onboarding process: Onboarding at Array is active, not passive: new hires spend their first two weeks building fluency in our products, customers, and value proposition, and are expected to pass scored assessments before beginning role-specific work. Success means meeting defined performance standards through a six-month evaluation period — with continuous feedback and ongoing accountability as core parts of working at Array.

Array Offers All Full Time Employees the following Benefits and Perks:

  • Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
  • Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
  • 100% 401k match up to 4% with immediate vesting
  • Generous and competitive parental leave for all parents
  • $1,000 desk setup subsidy to set-up your unique remote office
  • $100/month to subsidize wifi/cell phone expenses
  • Summer Fridays (half-day Fridays) typically from late May to the end of August
  • Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request.

Array uses CLEAR to conduct identity verification as part of the application process. We encourage you to review CLEAR’s Privacy Notice and Terms of Use to understand how your personal data will be processed.

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