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Adventure is our Culture. Join a team that celebrates a lifestyle as bold as the terrain we love. At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain. We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks. Whether you are at HQ, in a retail store, or remote, you will be part of a team that thrives on energy, exploration, and connection.

The Customer Service Representative I will serve as the front line of customer support, handling inbound calls in both English and Spanish. This role is responsible for providing excellent customer service, addressing inquiries, and ensuring that a service ticket is created for every customer interaction. The representative will maintain accurate records, follow up with customers as needed, and ensure timely resolution of issues while adhering to the company’s guidelines and service level agreements (SLAs).

Key Responsibilities

·Handle inbound customer calls, providing assistance and information in a professional and courteous manner.

·Respond to inquiries about products, services, billing, and account issues.

·Ensure that a ticket is created for every customer interaction using the ticketing system, logging detailed notes and customer information.

·Diagnose and troubleshoot customer problems, escalating complex issues to higher support levels as necessary.

·Maintain and update customer records in the system after each interaction.

·Follow up with customers to provide status updates and confirm issue resolution.

·Adhere to company policies, procedures, and quality standards for call handling and ticket creation.

·Meet performance metrics such as but not limited to call handling time, first call resolution, pieces per hour, and customer satisfaction.

·Collaborate with other team members and departments to ensure seamless customer service delivery.

·Participate in ongoing training and development to stay updated on product knowledge and customer service techniques.

Qualifications

·High school diploma or equivalent required.

·Bilingual proficiency in English and Spanish, with excellent verbal and written communication skills in both languages.

·Strong computer skills, with the ability to navigate multiple systems and databases.

·Ability to work in a fast-paced environment while maintaining attention to detail.

·Strong problem-solving skills and the ability to handle difficult customer situations with empathy and patience.

Desired Skills

. Enthusiastic/Knowledge about outdoor activities.

·Previous experience in handling inbound customer calls.

·Familiarity with service ticket creation and tracking.

·Strong organizational and multitasking skills.

·Ability to meet performance targets and work effectively under pressure.

·Team player with a positive attitude and a customer-first mindset.

What we offer:

· SEASONAL agreement for peak season. (3 months)

·Full time $15,000 MXN monthly gross salary.

·$3,000 MXN Productivity Bonus Per month.

·$3,000 MXN Seasonal Bonus Per Month *

·Law benefits since day one.

·Home office.

·Full equipment provided.

·100% paid training.

·Schedule window (8 am - 8 pm).

·10-hour shift (8 am - 6 pm / 9 am - 7 pm/10 am - 8 pm).

·1 hour Lunch - 2 breaks of 15 minutes each.

·Two days off (Tue–Wed or Wed–Thu / Fri-Sat / Sat-Sun/ Sun-Mon).

·Total Pass.

· Only for CDMX and Edo. de Mex.

* This benefit applies only upon completion of the seasonal contract.

$15,000 - $22,000 a month

CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, we’re not just delivering care—we’re building the future of more equitable, community-driven healthcare.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

The Credentialing Associate owns the recurring maintenance, renewal, and offboarding workflows that keep Pair Team’s providers compliant and active with payers. Partnering closely with the Senior Credentialing Specialist, this role manages deadline-driven cycles - including but not limited to license renewals, compliance monitoring, CAQH management, and payer enrollments, covering revalidations, recredentialing, and demographic updates. Success here means strong organization and comfort juggling many recurring deadlines at once.

This is a fully remote, full-time position open to candidates anywhere in the United States. The regular schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m.(any time zone)

What You’ll Do

• Track renewal deadlines for all active NP, MD, and RN licenses; prompt clinical staff to initiate renewals ahead of expiration and track completion
• Coordinate with CVO and providers to ensure timely license renewal submission
• Manage CAQH re-attestation cycles (every 60–90 days) across all active providers
• Maintain up to date CAQH profiles for providers, including updating with new Medicaid IDs, licenses, practice location or changes, COI updates, and renewals
• Monitor CAQH profiles for completeness and accuracy on an ongoing basis
• Manage Medicare and Medicaid revalidation cycles at the group level, tracking deadlines and initiating submission in advance of due dates
• Manage payer recredentialing cycles and completing demographic or enrollment updates with active payer relationships, including gathering required documentation from providers and coordinating with payer portals
• Track recredentialing submission status and follow up on outstanding items
• Collect and update provider personal documentation, including driver’s licenses, addresses, board certifications, and CPR certifications; route documentation to relevant payer or credentialing systems as required
• Manage end-to-end credentialing offboarding for departing providers, including COI carrier updates, ACCESS/Medicare roster removals, Medicaid terminations, payer disenrollment, and CAQH offboarding
• Provide overflow support to the Senior Credentialing Specialist during new-state expansion activity, including documentation gathering, provider data preparation, and tracking for new-state license applications and group enrollment submissions
• Support surge capacity on CVO or vendor coordinated workflows when new market timelines require additional bandwidth

What You’ll Need

• 1–2 years of experience in healthcare licensing operations or credentialing support preferred, not required
• High attention to detail and comfort managing deadline-driven, recurring workflows
• Strong organizational skills, with the ability to track multiple providers across multiple credentialing cycles and platforms simultaneously
• Clear communication skills for coordinating with clinical staff on documentation needs
• Comfort working in spreadsheet and tracking tools
• Familiarity with CAQH and clinical licensing management  is a plus
• Must have a quiet, HIPAA-compliant at-home work environment with reliable internet and cell phone access

Because We Value You

• Salary: $25/hour
• Comprehensive health, vision & dental insurance
• 401k
• Monthly $100 work from home expense stipend for your WFH days
• Flexible vacation policy – take the time you need to recharge!
• We provide all of the equipment needed for the role

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. The Referral Coordinator serves as the scheduling backbone of Pair Team’s care coordination model, working behind the scenes to ensure patients receive timely, coordinated care through effective management of all referral and scheduling processes. This role collaborates closely with Case Managers, providers, and health plans to ensure smooth transitions between services while maintaining clear communication and HIPAA compliance throughout.

This role is 100% remote; however, candidates must be based in the United States. Please note that we currently require all team members in this role to work PST hours.

What You’ll Do:

Own key Ops Support initiatives

• Process, track, and coordinate patient referrals to ensure timely scheduling of appointments
• Schedule PCP, dental, vision, specialist, and transportation appointments for patients
• Verify patient insurance eligibility and confirm patient’s in-network PCP
• Coordinate Release of Information (ROI) and Authorized Representative (AR) requests
• Maintain accurate documentation of communications and referral activities in internal systems
• Collaborate cross-functionally with care team members to support continuity of care and high-quality patient experiences
• Contribute to continuous process improvements in referral workflows and scheduling efficiency

What You’ll Need:

• Fluency in English and Spanish (written and verbal)
• 1+ years of experience in healthcare operations, referral coordination, or appointment scheduling in a fast-paced healthcare environment
• Previous experience as a Referral Coordinator, Scheduling Coordinator, or in a healthcare administrative role strongly preferred
• Proven ability to manage high-volume scheduling and referral workflows while maintaining accuracy and attention to detail
• Strong organizational skills with experience navigating multiple systems, calendars, and priorities simultaneously
• Comfort navigating insurance portals, verifying eligibility, and confirming provider/network information to support timely scheduling
• Excellent written and verbal communication skills, with the ability to coordinate with patients, providers, and care teams professionally and empathetically
• Proficiency with technology such as Google Suite, Slack, and data tools (e.g., Looker or comparable platforms)
• Reliable, HIPAA-compliant home workspace with stable internet connection
• A commitment to improving healthcare access for underserved communities

Because We Value You:

• Compensation: $22-23/hour ( depending on experience)
• Comprehensive health, vision & dental insurance
• 401k plan
• Flexible vacation policy – take the time you need to recharge
• We provide the equipment needed for the role - laptop, monitor, etc.
• Monthly $100 work from home expense stipend for your WFH days
• Mileage/gas reimbursement for your on-site days, if applicable
• Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

As a Junior Drafter, you will support the Sales Consultants and Project Managers by creating accurate design and technical drawings for commercial kitchen and bar projects. You will use Autodesk Revit and other drafting tools to develop layouts, elevations, schedules, 3D drawings, and drawing packages while ensuring accuracy and compliance with project requirements and standards.

·        Create preliminary designs in Revit from CAD drawings or hand sketches

·        Produce service layouts, MEP schedules, elevations and detailed drawings, including 3D renderings for presentations and design proposals

·        Prepare complete drawing packages for the Sales Team and Project Managers

·        Read and interpret specification sheets and technical literature to inform drawing accuracy

·        Revise drawings in response to comments and markups from the Sales Team and Project Managers

·        Verify drawings are correct to standards and specifications before issue

Position Objectives

·        Achievement of agreed KPIs through Key Objectives (KO)

·        Drawing packages delivered accurately and within required timeframes

·        Drawings consistently meet standards and specifications, with minimal revision cycles

·        Continued development of Revit and drafting capability, including family creation and MEP modelling

·        Minimum 1 year practical experience with Autodesk Revit, with a clear understanding of Revit project processes and workflows, collaborative working, and Revit family creation

·        Fresh graduates with relevant Revit training, academic projects, or internship experience are also encouraged to apply

·        Ability to multitask and manage several projects at a time

·        High level of accuracy and attention to detail

·        Interpersonal skills to work within a team, taking direction from Sales Consultants and Project Managers

·        Time management skills to complete accurate work within required timeframes

·        Communication skills, with an emphasis on reading and writing for documentation and reports

·        Critical thinking and problem-solving skills to develop practical drawing solutions

·        Ability to work independently and as part of a team.

·        Proficient in Microsoft 365

·        Excellent communication and organizational skills in English to effectively collaborate with foreign counterparts.

·        Work individually and with the team

·        Passionate with what you do

·        Attention to detail

·        Must have your own work laptop

Minimum BYOD System Requirements

·        Stable fibre internet connection (50MBPS upload/download speed or faster) with Back-up internet connection

·        Laptop with at least 16GB RAM, i7 CPU, Windows 10 operating system, Camera

·        Noise Cancelling headset with microphone for answering phone calls and attending video meetings

·        Work location must have minimal distractions and background noise

Advantageous

·        Bachelor’s degree

·        Experience in commercial kitchen planning

·        Experience working abroad as a Drafter

Company Description

a major international hotel group

Job Description

Are you a master of the fine-tooth comb? Do you find yourself spotting typos in menus or catching misplaced commas from a mile away? Are you looking for a flexible, high-impact role that lets you support a world-class creative team without the weight of the initial heavy lifting?

We are looking for a Junior Copy Editor to jump in and tackle the “Round 2” edits for hundreds of assets. You’ll be the final line of defense, handling legal tweaks and minor adjustments so our core copywriters can stay focused on the big-picture strategy. If you can move quickly, handle large batches of creative content with precision, and thrive in a fast-paced environment, we want to hear from you.

Key Role Information:

• Role: Junior Copy Editor
• Duration: ASAP through end of year
• Location: Remote
• Hours/wk: 10–15 hours/week (fluctuating based on project needs)
• Hourly Rate: $40/hour

Key Responsibilities

• Execute “Round 2” edits on a high volume of written creative assets.
• Implement legal edits and minor copy tweaks with speed and accuracy.
• Support the core copywriting team by ensuring all assets are polished and ready for final deployment.
• Manage fluctuating workloads, ensuring deadlines are met during peak periods.

Qualifications

• Sharp Editing Skills: A keen eye for grammar, syntax, and brand voice consistency.
• Attention to Detail: Unwavering focus, especially when working through large batches of content.
• Agility: Ability to move quickly and efficiently through repetitive but critical tasks.
• Reliability: Ability to manage a flexible schedule (10–15 hours per week) and adapt to changing project volumes.

Additional Information

We Are Rosie provides strategic consulting and talent solutions for the marketing industry. We partner with more than 200 of the world’s biggest brands and agencies to help them solve unique marketing challenges with the best people, swiftly and at scale. Founded by former advertising executive Stephanie Nadi Olson in 2018, We Are Rosie is on a mission to redefine how marketing works, with an inclusive, human-centric approach that’s better for business and better for marketers. Our company has been recognized as an industry trailblazer and earned many accolades, including being named to the 2023 Global Top 100 Inspiring Workplaces, the Inc. 5000 2022, and Adweek’s Fastest Growing Agencies in 2021.

We Are Rosie is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, marital status, or any other status protected under federal, state, or local law.

Description

Welcome to Syrve — a leading provider of software for cash registers and restaurant management, trusted by more than 10,000 customers worldwide and growing.

Our Mission

At Syrve, we believe technology should make running a restaurant simpler, not harder. Our mission is to empower restaurants of every size to thrive in a fast-moving, competitive industry — simplifying operations, boosting efficiency, and driving profitability through solutions built for how restaurants actually work.

Our Product

Our flagship platform brings everything a restaurant needs into one place: order management, inventory tracking, staff scheduling, and customer analytics. It’s a complete solution built to meet the real-world demands of modern restaurant operations, whatever their size or setup.

We’re presently expanding our multinational team and seeking a Customer Support Specialis t.

Responsibilities

• Registration of all client requests in the task management service

• Ask customers targeted questions to quickly understand the root of the problem

• Provide prompt and accurate feedback to clients

• Properly escalate unresolved issues to appropriate internal teams

• Providing advice to clients on using the software

• Prioritize and manage several open issues at one time

• Receiving and resolving requests via email

• Acting as the first line of support for all external delivery integrations

• Creating new instructions in the knowledge base

• Maintain jovial relationships with clients

Requirements

• Proficient in written and verbal communication in English and Arabic.

• Basic computer and printer skills

• Introduction to local and global computer networks

• Hands-on experience with Windows/Mac OS environments

• Good understanding of computer systems, mobile devices and other tech products

• Ability to diagnose and troubleshoot basic technical issues

• Experienced in using CRM systems, clear understanding of the workflows

We offer

• Work at a truly international company with a global footprint

• Fully remote — work from anywhere

• Comprehensive health insurance

• 2-2 work schedule (2 days on, 2 days off)

Description

Welcome to Syrve — a leading provider of software for cash registers and restaurant management, trusted by more than 10,000 customers worldwide and growing.

Our Mission

At Syrve, we believe technology should make running a restaurant simpler, not harder. Our mission is to empower restaurants of every size to thrive in a fast-moving, competitive industry — simplifying operations, boosting efficiency, and driving profitability through solutions built for how restaurants actually work.

Our Product

Our flagship platform brings everything a restaurant needs into one place: order management, inventory tracking, staff scheduling, and customer analytics. It’s a complete solution built to meet the real-world demands of modern restaurant operations, whatever their size or setup.

We’re presently expanding our multinational team and seeking a Customer Support Specialis t.

Responsibilities

• Registration of all client requests in the task management service

• Ask customers targeted questions to quickly understand the root of the problem

• Provide prompt and accurate feedback to clients

• Properly escalate unresolved issues to appropriate internal teams

• Providing advice to clients on using the software

• Prioritize and manage several open issues at one time

• Receiving and resolving requests via email

• Acting as the first line of support for all external delivery integrations

• Creating new instructions in the knowledge base

• Maintain jovial relationships with clients

Requirements

• Proficient in written and verbal communication in English and Russian

• Basic computer and printer skills

• Introduction to local and global computer networks

• Hands-on experience with Windows/Mac OS environments

• Good understanding of computer systems, mobile devices and other tech products

• Ability to diagnose and troubleshoot basic technical issues

• Experienced in using CRM systems, clear understanding of the workflows

• Familiarity with Iiko or Syrve platform is mandatoy

We offer

• Work at a truly international company with a global footprint

• Fully remote — work from anywhere

• Comprehensive health insurance

• 2-2 work schedule (2 days on, 2 days off)

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, we’re not just delivering care—we’re building the future of more equitable, community-driven healthcare.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

The Credentialing Associate owns the recurring maintenance, renewal, and offboarding workflows that keep Pair Team’s providers compliant and active with payers. Partnering closely with the Senior Credentialing Specialist, this role manages deadline-driven cycles - including but not limited to license renewals, compliance monitoring, CAQH management, and payer enrollments, covering revalidations, recredentialing, and demographic updates. Success here means strong organization and comfort juggling many recurring deadlines at once.

This is a fully remote, full-time position open to candidates anywhere in the United States. The regular schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m.(any time zone)

What You’ll Do

• Track renewal deadlines for all active NP, MD, and RN licenses; prompt clinical staff to initiate renewals ahead of expiration and track completion
• Coordinate with CVO and providers to ensure timely license renewal submission
• Manage CAQH re-attestation cycles (every 60–90 days) across all active providers
• Maintain up to date CAQH profiles for providers, including updating with new Medicaid IDs, licenses, practice location or changes, COI updates, and renewals
• Monitor CAQH profiles for completeness and accuracy on an ongoing basis
• Manage Medicare and Medicaid revalidation cycles at the group level, tracking deadlines and initiating submission in advance of due dates
• Manage payer recredentialing cycles and completing demographic or enrollment updates with active payer relationships, including gathering required documentation from providers and coordinating with payer portals
• Track recredentialing submission status and follow up on outstanding items
• Collect and update provider personal documentation, including driver’s licenses, addresses, board certifications, and CPR certifications; route documentation to relevant payer or credentialing systems as required
• Manage end-to-end credentialing offboarding for departing providers, including COI carrier updates, ACCESS/Medicare roster removals, Medicaid terminations, payer disenrollment, and CAQH offboarding
• Provide overflow support to the Senior Credentialing Specialist during new-state expansion activity, including documentation gathering, provider data preparation, and tracking for new-state license applications and group enrollment submissions
• Support surge capacity on CVO or vendor coordinated workflows when new market timelines require additional bandwidth

What You’ll Need

• 1–2 years of experience in healthcare licensing operations or credentialing support preferred, not required
• High attention to detail and comfort managing deadline-driven, recurring workflows
• Strong organizational skills, with the ability to track multiple providers across multiple credentialing cycles and platforms simultaneously
• Clear communication skills for coordinating with clinical staff on documentation needs
• Comfort working in spreadsheet and tracking tools
• Familiarity with CAQH and clinical licensing management  is a plus
• Must have a quiet, HIPAA-compliant at-home work environment with reliable internet and cell phone access

Because We Value You

• Salary: $25/hour
• Comprehensive health, vision & dental insurance
• 401k
• Monthly $100 work from home expense stipend for your WFH days
• Flexible vacation policy – take the time you need to recharge!
• We provide all of the equipment needed for the role

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

About Pair Team

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.  Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we’re building the future of more equitable, community-driven healthcare.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. The Referral Coordinator serves as the scheduling backbone of Pair Team’s care coordination model, working behind the scenes to ensure patients receive timely, coordinated care through effective management of all referral and scheduling processes. This role collaborates closely with Case Managers, providers, and health plans to ensure smooth transitions between services while maintaining clear communication and HIPAA compliance throughout.

This role is 100% remote; however, candidates must be based in the United States. Please note that we currently require all team members in this role to work PST hours.

What You’ll Do:

Own key Ops Support initiatives

• Process, track, and coordinate patient referrals to ensure timely scheduling of appointments
• Schedule PCP, dental, vision, specialist, and transportation appointments for patients
• Verify patient insurance eligibility and confirm patient’s in-network PCP
• Coordinate Release of Information (ROI) and Authorized Representative (AR) requests
• Maintain accurate documentation of communications and referral activities in internal systems
• Collaborate cross-functionally with care team members to support continuity of care and high-quality patient experiences
• Contribute to continuous process improvements in referral workflows and scheduling efficiency

What You’ll Need:

• Fluency in English and Spanish (written and verbal)
• 1+ years of experience in healthcare operations, referral coordination, or appointment scheduling in a fast-paced healthcare environment
• Previous experience as a Referral Coordinator, Scheduling Coordinator, or in a healthcare administrative role strongly preferred
• Proven ability to manage high-volume scheduling and referral workflows while maintaining accuracy and attention to detail
• Strong organizational skills with experience navigating multiple systems, calendars, and priorities simultaneously
• Comfort navigating insurance portals, verifying eligibility, and confirming provider/network information to support timely scheduling
• Excellent written and verbal communication skills, with the ability to coordinate with patients, providers, and care teams professionally and empathetically
• Proficiency with technology such as Google Suite, Slack, and data tools (e.g., Looker or comparable platforms)
• Reliable, HIPAA-compliant home workspace with stable internet connection
• A commitment to improving healthcare access for underserved communities

Because We Value You:

• Compensation: $22-23/hour ( depending on experience)
• Comprehensive health, vision & dental insurance
• 401k plan
• Flexible vacation policy – take the time you need to recharge
• We provide the equipment needed for the role - laptop, monitor, etc.
• Monthly $100 work from home expense stipend for your WFH days
• Mileage/gas reimbursement for your on-site days, if applicable
• Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we’re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Job Title: PreK / K Math Teacher Job type: Part-Time 20-30 hours/week (W-2) Location: Remote Intended Start Date: Training and Lesson Preparation will begin ASAP. Classes are set to start...

Headquarters: Cortland, New York, United States
URL: https://cortlandplastics.com/

Cortland Plastics International is a plastics manufacturing company specializing in innovative plastic packaging and container solutions for a variety of industries. With a focus on quality, efficiency, and continuous improvement, the company provides a collaborative manufacturing environment where employees can develop their skills and build long-term careers.

Position Overview

We are seeking a reliable and detail-oriented Data Entry Specialist to accurately enter, maintain, and organize company information and records remotely.

• Accurately enter, update, and maintain company data, records, spreadsheets, and databases.
• Review information for accuracy, completeness, and correct errors or discrepancies.
• Process and organize production, inventory, purchasing, shipping, and administrative documents.
• Prepare basic reports and spreadsheets and retrieve information as needed.
• Maintain confidentiality and organized records while following company procedures.
• Work with other departments to support daily administrative and data-management needs.

Requirements

• High school diploma or GED preferred.

• Previous data entry, administrative, clerical, or office experience is a plus.
• Strong attention to detail and accuracy.
• Basic computer and Microsoft Office skills.
• Good typing and organizational skills.
• Ability to follow written and verbal instructions.
• Reliable attendance and dependable work ethic.
• Willingness to learn company systems and procedures.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Performance Bonus

To apply: https://weworkremotely.com/remote-jobs/cortland-plastics-international-data-entry-specialist

Wir sind auf der Suche nach innovativen und energiegeladenen Tutor:innen in Spanisch.

🌟 Exciting Remote Opportunity! We're Hiring an Appointment Setter!

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

Are you passionate about end user experience and want to put your exceptional customer service skills to use in a company that values FUN?

We are looking for a professional and eager Service Desk Analyst for our Houston branch and this role is open to remote . You will have a direct impact on Long View’s customer success through leading the delivery of service excellence, while working with a diverse team servicing clients across the globe. You will provide tier I support for all IT and communications systems in use with the service desk.

A Day in the Life:

• Submit fully documented customer issues into a ticket management system
• Analyze the symptoms, determine the urgency and where possible, provide resolution to the issue
• Dispatch an incident to the appropriate Tier II support group when first call resolution is not possible, and manage the incident through its lifecycle
• Understand and assist with all internal and external escalations
• Continue to look for process improvement opportunities, and follow up with peers and leads in improving service delivery

What You Bring:

• 1-3+ years of experience in a technical support role providing tier I support in a service desk or help desk role
• Proven ability to troubleshoot and resolve technical and procedural issues
• Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally
• Capability to establish rapport among peers and colleagues
• Proven ability to provide superior customer service both on and off of the phone
• Ability and willingness to work an overnight shift

Why Work at Long View:

• Great people and culture
• Comprehensive benefits package from day one
• 3 weeks’ vacation to start
• Recognition programs

$30 - $35 an hour

Expected pay is 30-35/hr for the duration of the contract.

Benefits

Long View Systems (LVS) is proud to offer a comprehensive benefits package to eligible, full-time employees who work 30 or more hours per week. You share the costs of some benefits (medical/prescription, dental, vision) and LVS provides other benefits at no cost to you (group life insurance, accidental death & dismemberment insurance, short-term disability, and long-term disability). In addition, there are voluntary benefits with reasonable group rates that you can purchase through LVS payroll deductions (supplemental life insurance, Flexible Spending Accounts, accident insurance, and critical illness insurance).

Benefits Offered

Medical, Accident Insurance, Critical Illness Insurance, Dental, Vision, Health Savings Account (HSA) (LVS contributes $500 per plan year), Flexible Spending Account (FSA), Short-term Disability, Long-term Disability, Life Insurance, Accidental Death & Dismemberment, Voluntary Life and Accidental Death & Dismemberment, Retirement Savings 401(k) (LVS contributes 5% of previous year’s W2 earnings) and ROTH, Discount Program, and Employee Assistance Program

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know

To help streamline our hiring process, we may use AI-powered tools to support activities such as application review and interview evaluation. These tools assist our team but do not make hiring decisions.

We encourage candidates to share their own experiences and perspectives throughout the process so we can get to know the person behind the application.

We are committed to fair, transparent, and inclusive hiring practices. If you have questions or need accommodation at any stage, please contact us.

What is PerfectServe?

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians.

Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:

1. In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader.
2. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At PerfectServe, you’ll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don’t have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward.

If you’re looking for a well-established, tech-forward company full of smart people doing meaningful work, you’ve found the right place!

Position Overview

When a nurse can’t reach the right physician at 2am, or a critical alert isn’t routing where it should, our Support Specialists are the ones who fix it. Join PerfectServe’s 24/7/365 support team and help keep clinical communication running for the hospitals, physicians, and care teams who depend on it.

The Role

As a Support Specialist, you’ll support and troubleshoot for PerfectServe’s end users, physicians, nurses, and system administrators. Day to day, that means user account management, end-user education, on-call schedule management, mobile and web application support, and hands-on troubleshooting.

Compensation and Schedule

• $19/hour to start + shift differential for nights/weekends, plus a comprehensive benefits package effective on day one
• Most schedules include one weekend day and some holiday coverage
• We’re currently hiring for both day and night shifts
• Fully remote within the United States
• Able to start by November 16, 2026

Training

New hires onboard and train together on a Monday through Friday, daytime (EST) schedule, with mentorship before moving to your permanent shift. We expect 100% attendance during your first 60 days, this nesting period is what sets you up to succeed once you’re on your own.

What You’re Bringing

• A dedicated, distraction-free home workspace with hardwired or verified reliable high-speed internet, this is a remote, mission-critical support role, so a stable setup matters from day one
• A track record of troubleshooting through complex issues methodically, be ready to walk us through a real example: what broke, how you worked the problem, and how you resolved it
• Experience supporting customers across multiple channels, phone, chat, and ticketing systems, and comfort managing escalations across all three
• A pattern of growth in past roles: taking on more responsibility, training others, or earning a promotion, rather than a string of short, similar stints
• Real interest in what PerfectServe does and why healthcare communication matters to you, we’d rather hear that than “the schedule works for me”
• Excellent written and verbal communication skills
• High customer empathy and a genuine drive to help people
• Comfort working in a fast-paced environment with competing priorities
• Willingness to work evenings, overnights, and/or weekends

What You’ll Be Doing

• Field incoming client communications via phone, chat, and our online customer portal
• Help end-users administer their PerfectServe applications and train them on our phone, mobile, and web tools
• Troubleshoot message delivery and content issues, from root-cause diagnosis through configuration fixes
• Build and revise user accounts based on established standards
• Partner with hospital IT teams to resolve mobile and web connectivity issues
• Consult on and configure custom application builds to fit end-user workflows
• Collaborate with customer success, integration, and technical teams on escalated issues

Our Team, Our Culture

We’re a distributed team, and we keep cameras on for internal and external meetings, it’s a small thing that keeps us connected and engaged even when we’re not in the same room.

About PerfectServe

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

Environment, Physical & Other Requirements

This position requires interaction with people and technology while either standing or sitting. In order to best service our customers on the phone, face-to-face, or on the computer, all employees must be able to communicate with or without reasonable accommodation. Depending on the assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.

PerfectServe is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. PerfectServe, Inc. is an Equal Opportunity Employer —–M/F/D/V.

Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation.

We offer a compensation range at $19.00 USD / hour, with compensation tailored to your background, strengths, and potential to grow within the team. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate’s experience, skills, and the specific team or product area they support.We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.

Benefits:

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

What is PerfectServe?

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians.

Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:

1. In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader.
2. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At PerfectServe, you’ll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don’t have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward.

If you’re looking for a well-established, tech-forward company full of smart people doing meaningful work, you’ve found the right place!

The ideal candidate is early in their mobile development career but has already demonstrated sound programming fundamentals and hands-on experience with React Native. This individual will be comfortable working in a collaborative, cross-functional environment, building and maintaining features across both iOS and Android from a shared codebase, and willing to pivot between front-end, integration, and debugging work based on team priorities and business needs.

Responsibilities

• Develop and maintain cross-platform mobile applications using React Native for both iOS and Android under the guidance of more senior mobile engineers.
• Translate UI/UX designs and wireframes into high-quality, responsive code.
• Integrate mobile applications with RESTful APIs and third-party SDKs.
• Debug and resolve bugs, performance issues, and platform-specific quirks between iOS and Android.
• Participate in code reviews and incorporate feedback from senior engineers.
• Write and maintain basic unit and integration tests to help ensure application stability.
• Communicate effectively in a remote environment, including maintaining an active on-camera presence during meetings when expected.

Qualifications

• Some prior technical experience in mobile development, software development, or a related technical area

OR a bachelor’s degree in computer science, Software Engineering, or another programming/technology-related field from an accredited higher education institution.

• Working knowledge of React Native and JavaScript/TypeScript, including React fundamentals such as components, state, props, and hooks.
• Basic understanding of the software development lifecycle (SDLC) and/or Agile delivery practices.
• Familiarity with mobile UI/UX principles and an interest in building skills across both iOS and Android.
• Experience using Git for version control and consuming REST APIs.
• Strong communication skills and the ability to work effectively with cross-functional teams.
• Health IT experience (a plus)

About PerfectServe

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

Environment, Physical & Other Requirements

This position requires interaction with people and technology while either standing or sitting. In order to best service our customers on the phone, face-to-face, or on the computer, all employees must be able to communicate with or without reasonable accommodation. Depending on the assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.

PerfectServe is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. PerfectServe, Inc. is an Equal Opportunity Employer —–M/F/D/V.

Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission‑driven team in an environment that values growth, transparency, and innovation.

We offer a salary range of $75,000–$100,000 USD per year, with compensation tailored to your background, strengths, and growth potential. This range reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. Compensation is determined by several factors, including experience, skills, and team impact. We regularly review compensation to ensure fairness and consistency. Current employees with questions are encouraged to connect with their manager or People Operations.

Benefits:

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

What is PerfectServe?

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians.

Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:

1. In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader.
2. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At PerfectServe, you’ll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don’t have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward.

If you’re looking for a well-established, tech-forward company full of smart people doing meaningful work, you’ve found the right place!

The ideal candidateis early in their automation career but has already demonstrated sound software testing fundamentals, familiar with programming concepts, and has a desire to grow in test automation.  This individual will be comfortable working in a collaborative, cross-functional environment and willing to pivot between manual and automated testing based on team priorities and business needs.

Responsibilities

• Learn, develop, maintain, and enhance automated test scripts under the guidance of more senior automation team members.
• Participate in the creation and execution of test cases, test plans, and test scenarios based on business requirements.
• Demonstrate flexibility in shifting between manual validation and automation work depending on delivery timelines, feature complexity, and team needs.
• Continuously build technical testing knowledge, including exposure to automation frameworks, scripting, CI/CD, and quality engineering best practices.
• Communicate effectively in a remote environment, including maintaining an active on-camera presence during meetings when expected.

Qualifications

• Some prior technical experience in software testing, automation, scripting, development, or a related technical area

OR a bachelor’s degree in computer science, Software Engineering, or another programming/technology-related field from an accredited higher education institution.

• Basic understanding of the software development lifecycle (SDLC) and/or Agile delivery practices.
• Familiarity with test automation concepts and an interest in building skills in automation tools and frameworks.
• Exposure to one or more programming or scripting languages such as JavaScript, TypeScript, Java, Python, or C#.
• Strong communication skills and the ability to work effectively with cross-functional teams.
• Health IT experience (a plus)

About PerfectServe

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

Environment, Physical & Other Requirements

This position requires interaction with people and technology while either standing or sitting. In order to best service our customers on the phone, face-to-face, or on the computer, all employees must be able to communicate with or without reasonable accommodation. Depending on the assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.

PerfectServe is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. PerfectServe, Inc. is an Equal Opportunity Employer —–M/F/D/V.

Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission‑driven team in an environment that values growth, transparency, and innovation.

We offer a salary range of $75,000–$115,000 USD per year, with compensation tailored to your background, strengths, and growth potential. This range reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. Compensation is determined by several factors, including experience, skills, and team impact. We regularly review compensation to ensure fairness and consistency. Current employees with questions are encouraged to connect with their manager or People Operations.

Benefits:

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

What is PerfectServe?

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians.

Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:

1. In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader.
2. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At PerfectServe, you’ll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don’t have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward.

If you’re looking for a well-established, tech-forward company full of smart people doing meaningful work, you’ve found the right place!

The ideal candidate is early in their mobile development career but has already demonstrated sound programming fundamentals and hands-on experience with React Native. This individual will be comfortable working in a collaborative, cross-functional environment, building and maintaining features across both iOS and Android from a shared codebase, and willing to pivot between front-end, integration, and debugging work based on team priorities and business needs.

Responsibilities

• Develop and maintain cross-platform mobile applications using React Native for both iOS and Android under the guidance of more senior mobile engineers.
• Translate UI/UX designs and wireframes into high-quality, responsive code.
• Integrate mobile applications with RESTful APIs and third-party SDKs.
• Debug and resolve bugs, performance issues, and platform-specific quirks between iOS and Android.
• Participate in code reviews and incorporate feedback from senior engineers.
• Write and maintain basic unit and integration tests to help ensure application stability.
• Communicate effectively in a remote environment, including maintaining an active on-camera presence during meetings when expected.

Qualifications

• Some prior technical experience in mobile development, software development, or a related technical area

OR a bachelor’s degree in computer science, Software Engineering, or another programming/technology-related field from an accredited higher education institution.

• Working knowledge of React Native and JavaScript/TypeScript, including React fundamentals such as components, state, props, and hooks.
• Basic understanding of the software development lifecycle (SDLC) and/or Agile delivery practices.
• Familiarity with mobile UI/UX principles and an interest in building skills across both iOS and Android.
• Experience using Git for version control and consuming REST APIs.
• Strong communication skills and the ability to work effectively with cross-functional teams.
• Health IT experience (a plus)

About PerfectServe

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

Environment, Physical & Other Requirements

This position requires interaction with people and technology while either standing or sitting. In order to best service our customers on the phone, face-to-face, or on the computer, all employees must be able to communicate with or without reasonable accommodation. Depending on the assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.

PerfectServe is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. PerfectServe, Inc. is an Equal Opportunity Employer —–M/F/D/V.

Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission‑driven team in an environment that values growth, transparency, and innovation.

We offer a salary range of $75,000–$100,000 USD per year, with compensation tailored to your background, strengths, and growth potential. This range reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. Compensation is determined by several factors, including experience, skills, and team impact. We regularly review compensation to ensure fairness and consistency. Current employees with questions are encouraged to connect with their manager or People Operations.

Benefits:

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

What is PerfectServe?

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians.

Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:

1. In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader.
2. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At PerfectServe, you’ll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don’t have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward.

If you’re looking for a well-established, tech-forward company full of smart people doing meaningful work, you’ve found the right place!

Position Overview

When a nurse can’t reach the right physician at 2am, or a critical alert isn’t routing where it should, our Support Specialists are the ones who fix it. Join PerfectServe’s 24/7/365 support team and help keep clinical communication running for the hospitals, physicians, and care teams who depend on it.

The Role

As a Support Specialist, you’ll support and troubleshoot for PerfectServe’s end users, physicians, nurses, and system administrators. Day to day, that means user account management, end-user education, on-call schedule management, mobile and web application support, and hands-on troubleshooting.

Compensation and Schedule

• $19/hour to start + shift differential for nights/weekends, plus a comprehensive benefits package effective on day one
• Most schedules include one weekend day and some holiday coverage
• We’re currently hiring for both day and night shifts
• Fully remote within the United States
• Able to start by November 16, 2026

Training

New hires onboard and train together on a Monday through Friday, daytime (EST) schedule, with mentorship before moving to your permanent shift. We expect 100% attendance during your first 60 days, this nesting period is what sets you up to succeed once you’re on your own.

What You’re Bringing

• A dedicated, distraction-free home workspace with hardwired or verified reliable high-speed internet, this is a remote, mission-critical support role, so a stable setup matters from day one
• A track record of troubleshooting through complex issues methodically, be ready to walk us through a real example: what broke, how you worked the problem, and how you resolved it
• Experience supporting customers across multiple channels, phone, chat, and ticketing systems, and comfort managing escalations across all three
• A pattern of growth in past roles: taking on more responsibility, training others, or earning a promotion, rather than a string of short, similar stints
• Real interest in what PerfectServe does and why healthcare communication matters to you, we’d rather hear that than “the schedule works for me”
• Excellent written and verbal communication skills
• High customer empathy and a genuine drive to help people
• Comfort working in a fast-paced environment with competing priorities
• Willingness to work evenings, overnights, and/or weekends

What You’ll Be Doing

• Field incoming client communications via phone, chat, and our online customer portal
• Help end-users administer their PerfectServe applications and train them on our phone, mobile, and web tools
• Troubleshoot message delivery and content issues, from root-cause diagnosis through configuration fixes
• Build and revise user accounts based on established standards
• Partner with hospital IT teams to resolve mobile and web connectivity issues
• Consult on and configure custom application builds to fit end-user workflows
• Collaborate with customer success, integration, and technical teams on escalated issues

Our Team, Our Culture

We’re a distributed team, and we keep cameras on for internal and external meetings, it’s a small thing that keeps us connected and engaged even when we’re not in the same room.

About PerfectServe

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

Environment, Physical & Other Requirements

This position requires interaction with people and technology while either standing or sitting. In order to best service our customers on the phone, face-to-face, or on the computer, all employees must be able to communicate with or without reasonable accommodation. Depending on the assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.

PerfectServe is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. PerfectServe, Inc. is an Equal Opportunity Employer —–M/F/D/V.

Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation.

We offer a compensation range at $19.00 USD / hour, with compensation tailored to your background, strengths, and potential to grow within the team. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate’s experience, skills, and the specific team or product area they support.We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.

Benefits:

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

What is PerfectServe?

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians.

Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:

1. In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader.
2. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At PerfectServe, you’ll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don’t have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward.

If you’re looking for a well-established, tech-forward company full of smart people doing meaningful work, you’ve found the right place!

The ideal candidate is early in their mobile development career but has already demonstrated sound programming fundamentals and hands-on experience with React Native. This individual will be comfortable working in a collaborative, cross-functional environment, building and maintaining features across both iOS and Android from a shared codebase, and willing to pivot between front-end, integration, and debugging work based on team priorities and business needs.

Responsibilities

• Develop and maintain cross-platform mobile applications using React Native for both iOS and Android under the guidance of more senior mobile engineers.
• Translate UI/UX designs and wireframes into high-quality, responsive code.
• Integrate mobile applications with RESTful APIs and third-party SDKs.
• Debug and resolve bugs, performance issues, and platform-specific quirks between iOS and Android.
• Participate in code reviews and incorporate feedback from senior engineers.
• Write and maintain basic unit and integration tests to help ensure application stability.
• Communicate effectively in a remote environment, including maintaining an active on-camera presence during meetings when expected.

Qualifications

• Some prior technical experience in mobile development, software development, or a related technical area

OR a bachelor’s degree in computer science, Software Engineering, or another programming/technology-related field from an accredited higher education institution.

• Working knowledge of React Native and JavaScript/TypeScript, including React fundamentals such as components, state, props, and hooks.
• Basic understanding of the software development lifecycle (SDLC) and/or Agile delivery practices.
• Familiarity with mobile UI/UX principles and an interest in building skills across both iOS and Android.
• Experience using Git for version control and consuming REST APIs.
• Strong communication skills and the ability to work effectively with cross-functional teams.
• Health IT experience (a plus)

About PerfectServe

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

Environment, Physical & Other Requirements

This position requires interaction with people and technology while either standing or sitting. In order to best service our customers on the phone, face-to-face, or on the computer, all employees must be able to communicate with or without reasonable accommodation. Depending on the assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.

PerfectServe is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. PerfectServe, Inc. is an Equal Opportunity Employer —–M/F/D/V.

Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission‑driven team in an environment that values growth, transparency, and innovation.

We offer a salary range of $75,000–$100,000 USD per year, with compensation tailored to your background, strengths, and growth potential. This range reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. Compensation is determined by several factors, including experience, skills, and team impact. We regularly review compensation to ensure fairness and consistency. Current employees with questions are encouraged to connect with their manager or People Operations.

Benefits:

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.