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Project Management Site Reliability Engineering Manager at Onebrief

Leads an SRE team managing infrastructure, observability, and application reliability across DoD and AWS environments, balancing operational support with strategic improvements.

Lead Onsite Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

Consequential Work. Dedicated People.

About Onebrief

Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination.

Military planning is complex by nature, requiring teams to coordinate information, people, and decisions across systems and locations. Onebrief brings planning, collaboration, simulation, and AI into one connected environment, helping teams test strategies, adapt to changing conditions, and make decisions with greater clarity when the stakes are real.

We are a distributed team of builders from military, operational, and technology backgrounds who care deeply about improving how important work gets done. Some team members work remotely, while others work directly alongside customers in operational environments around the world.

Founded in 2019, Onebrief is backed by leading investors including General Catalyst, Battery Ventures, Insight Partners, Sapphire Ventures, and Human Capital. Valued at more than $2 billion, we continue to invest in product innovation, AI capabilities, and team growth.

Security Clearance, Location, and Onsite Notice

This role requires regularly working on-site at customer locations.

If you are not currently within commuting distance, you must be willing to relocate. Onebrief provides relocation assistance.

Active Secret clearance required.

About The Role

We’re hiring a Site Reliability Engineering Manager to lead our SRE team within Infrastructure & Security. You’ll work closely with platform engineering, application engineering, security, and customer success to ensure Onebrief’s mission-critical deployments are reliable, secure, and well supported across on-prem DoD and AWS environments.

You’ll lead a team whose work spans customer-facing operations, infrastructure, observability, automation, and application reliability. Most of the team focuses on deploying and operating Onebrief in demanding customer environments.

You’ll own the team’s priorities, planning, execution, and development. A significant part of this role is coordinating work: understanding demand, balancing capacity, sequencing tasks, managing dependencies, and keeping commitments realistic as customer needs change. You’ll help the team deliver immediate operational support while making steady progress on improvements that reduce future support demands.

You’ll bring the technical grounding to evaluate risks, ask useful questions, and guide decisions. Your engineers will own technical implementation and lead incident response. You’ll provide direction, remove blockers, and create the conditions for them to succeed.

About You

You care deeply about reliability and understand the challenges of operating software in environments where connectivity, access, and deployment options can be constrained. You treat infrastructure and operability as products that deserve clear ownership, thoughtful design, and continuous improvement.

You’re an effective people manager who sets clear expectations, gives useful feedback, and helps engineers grow. You build accountability through clear priorities and meaningful ownership, and you recognize when your team needs direction, support, or room to solve a problem.

You’re comfortable managing a changing workload. You can turn competing requests into an actionable plan, account for operational interruptions, and explain what the team can commit to with its available capacity. You surface tradeoffs early and work with stakeholders to make deliberate decisions about scope and timing.

You bring calm and structure when priorities shift or incidents occur. You support engineers leading the response, help resolve escalations, and coordinate with customer-facing partners. You build a culture where engineers can surface risks early and examine failures honestly.

You have the technical judgment to help the team determine whether a recurring problem needs an infrastructure change, better automation, an application fix, or a clearer process. You bring the right people together to address it and ensure they have time to follow through.

What You’ll Do

  • Lead and develop the SRE team: Hire, coach, and support engineers across infrastructure, operations, and application reliability. Set expectations, manage performance, support career development, and build the skills and coverage the team needs.

  • Own capacity and work planning: Maintain a clear view of incoming requests, ongoing support needs, and planned engineering work. Break initiatives into manageable tasks with the team, establish ownership, sequence work, and adjust commitments as priorities or capacity change.

  • Coordinate delivery across teams: Manage dependencies with platform engineering, application engineering, security, and customer success. Identify blockers early, resolve competing priorities, and communicate progress, risks, and decisions to stakeholders.

  • Set the reliability roadmap: Translate customer needs, production data, incident patterns, and operational risks into a prioritized improvement plan. Protect capacity for work that reduces recurring failures and makes deployments easier to operate.

  • Establish operational ownership: Ensure production deployments have clear support responsibilities, escalation paths, and readiness criteria. Plan with partner teams for new deployments, releases, and ongoing customer support.

  • Support team-led incident response: Establish sustainable on-call coverage and clear incident response expectations. Coach engineers who serve as incident commanders and lead blameless postmortems / After Action Reviews (AARs). Help the team assess corrective actions, assign ownership, and schedule follow-through.

  • Guide technical priorities: Work with engineers and technical leads to evaluate approaches to infrastructure, automation, observability, and application reliability. Ensure plans account for operability, security requirements, and the constraints of on-prem and air-gapped environments.

  • Make reliability and workload visible: Guide the team’s use of SLIs, SLOs, and operational metrics. Use service health, support demand, and delivery progress to explain where investment is needed and whether improvements are working.

  • Reduce operational toil: Give engineers time and support to automate repetitive deployment, maintenance, troubleshooting, and recovery work. Help turn lessons from individual customer environments into reusable improvements.

What We Look For

  • An active Secret clearance

  • 5+ years in Site Reliability Engineering, Platform Engineering, DevOps, or a related role, with substantial infrastructure and operations experience

  • Experience directly managing engineers, including coaching, performance management, career development, and hiring

  • Experience planning team capacity, prioritizing competing requests, and coordinating engineering work across teams

  • A track record of delivering reliability improvements while managing ongoing operational responsibilities

  • Experience with incident response and post-incident review practices, including helping engineers develop leadership and ownership

  • Technical judgment sufficient to evaluate engineering proposals, understand operational risks, and guide prioritization

  • Clear communication, including the ability to explain constraints and negotiate scope, timing, and commitments with stakeholders

Technical background:

You should have practical experience operating production systems and enough breadth to guide engineers working across these areas:

  • Infrastructure and automation: Infrastructure as Code, configuration management, and scripting, using tools such as Terraform, Ansible, Python, Go, or Bash

  • Containers and orchestration: Kubernetes deployment, troubleshooting, and operations

  • Delivery practices: CI/CD pipelines, release safety, and repeatable deployments

  • Cloud and on-prem environments: Operating software across AWS or AWS GovCloud and customer-managed infrastructure

  • Observability: Monitoring, logging, and actionable alerting using tools such as the Grafana stack, ELK, or Datadog

  • Networking and security: Core protocols, secure configuration, and connectivity troubleshooting

  • Application reliability: Working with software engineers to diagnose application failures and evaluate infrastructure or code changes

We value depth in relevant areas and the ability to guide specialists across the rest.

Bonus points (nice to have):

  • Experience leading teams supporting mission-critical customer deployments

  • Experience managing engineering programs or coordinating delivery across multiple customer environments

  • Experience operating in DoD, classified, or air-gapped environments

  • Familiarity with RMF, STIGs, and ICD 503

  • Experience implementing SLIs, SLOs, and error budgets for distributed systems

  • GitOps practices and toolchains

  • On-prem virtualization experience with VMware, Proxmox, Nutanix, Hyper-V, or similar platforms

  • Application development experience, especially TypeScript or Node.js

  • Relevant certifications, such as AWS DevOps Engineer or CKA/CKAD

  • Active Security+ or another DoD 8570.01-approved security credential, or the ability to obtain one within 3 months of employment

Notice to Third Party Recruitment Agencies

Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.

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Sales Head of Field Sales, MĂĽnchen (w/m/d)

Leads and manages a field sales team to drive revenue growth and client acquisition in the Munich region.

Lead Onsite Posted 4 days ago Jobicy AI
What this role involves
Hallo! Schön, dass du vorbeischaust 👋 Bist du aktiv auf der Suche nach einer neuen Herausforderung? Oder schaust du dich einfach nur auf dem Markt um? Nun… dann bist du...
Read the full description
Sales Head of Field Sales, MĂĽnchen (w/m/d)

Leads and manages a field sales team in Munich, driving revenue through direct sales strategy and team performance.

Lead Onsite Posted 4 days ago Jobicy AI
What this role involves
Hallo! Schön, dass du vorbeischaust 👋 Bist du aktiv auf der Suche nach einer neuen Herausforderung? Oder schaust du dich einfach nur auf dem Markt um? Nun… dann bist du...
Read the full description
Operations Director, GTM Systems & AI Transformation at Snorkel AI

Director leads GTM systems architecture, Salesforce administration, and AI-driven workflow automation while managing a technical team across sales operations.

Lead Onsite Posted 7 days ago RemoteFirstJobs Product
What this role involves

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

Director, GTM Systems & AI Transformation

Reports to: VP, Revenue Operations Team: Senior GTM Transformation Specialist, Senior GTM Engineer Location: San Francisco

About the Role

Snorkel AI’s Revenue Operations team designs, builds, and runs the systems, data, and processes that power our Go-to-Market motion. The Director, GTM Systems & AI Transformation leads that effort end-to-end — from systems architecture to workflow automation to AI-enabled process innovation — and manages a small, high-leverage systems team.

This is a hands-on leadership role for someone who can own the technical roadmap and transform the GTM motion. You’ll partner directly with Sales, Delivery, Marketing, Finance, and Legal to make sure our systems reflect how the business actually needs to run, and you’ll be a trusted business partner to every team you touch.

What You’ll Own

Systems Strategy & Architecture

  • Partner with GTM leaders to define and evolve the systems architecture strategy across Sales, Delivery, Customer Success, Marketing, and more
  • Set the roadmap for Salesforce and the broader GTM stack (Gong, Clay, Ironclad, Float, CPQ, billing/revenue automation, and future tooling)
  • Own Salesforce architecture, data integrity, and data hygiene as the foundation of the role — new automation and AI initiatives get built on top of a clean, well-governed baseline
  • Own vendor relationships and renewals across the GTM stack

Team Leadership

  • Manage and grow the team, setting priorities and reviewing technical design
  • Turn ambiguous business requests from Sales, Delivery, and Finance into scoped, shippable system changes
  • Establish an intake, prioritization, and release process so the team moves from reactive to proactive and keeps stakeholders informed

Data Governance & Process

  • Define and enforce data hygiene standards and field/object governance across the CRM
  • Own the orchestration and reliability of revenue data across the GTM ecosystem
  • Partner with systems and data operations teams to ensure data quality, governance, and visibility across core GTM platforms
  • Help architecture lead-to-cash processes — handoffs, approvals, escalation paths across Sales, Delivery, and Finance
  • Partner with Enablement to roll out new features and ensure technology adoption

Automation & AI

  • Lead AI transformation across GTM by identifying workflow automation and AI-enabled opportunities across the GTM funnel
  • Implement high-impact AI use cases across the GTM lifecycle, including pipeline management, prospecting intelligence, forecasting signals, and customer insights.
  • Define and evolve standardized end-to-end GTM processes that streamline execution through automation, integrations between systems, and the use of AI.

What You’ll Bring

  • 10+ years in Revenue/Sales/GTM Operations, Business Systems, or CRM architecture, including 3+ years leading and developing high-performing technical teams
  • Deep, architecture-level Salesforce expertise (object model design, automation, integrations); certifications a plus
  • Experience owning a GTM tool stack beyond Salesforce (forecasting tools, CLM, data enrichment, billing systems)
  • Hands-on experience developing with AI tools, scaling AI-based solutions, and managing modern technology stacks, combined with the operational pragmatism to know when and how to deploy them effectively
  • Strong prioritization and project management skills in fast-moving environments
  • Exceptional communication and collaboration skills with executives, sales managers, sales reps, cross-departmental leaders, and IT
  • Comfort operating in a fast-moving, ambiguous environment — startup or high-growth company experience strongly preferred
  • Strong systems thinking and ability to design durable, scalable solutions instead of one-off fixes
  • Deep comprehension of the business motions across Marketing, Sales, and Delivery, and the judgment to know where technology and AI can move the needle for each

This role is hybrid schedule for 3 days a week in our Downtown SF office.

Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.

Salary range(s) for this role

$225,000—$290,000 USD

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Read the full description
Operations Director, GTM Systems & AI Transformation at Snorkel AI

Director leads GTM systems strategy, Salesforce architecture, and AI-enabled workflow automation while managing a systems team across sales, delivery, and finance functions.

Lead Onsite Posted 7 days ago RemoteFirstJobs Product
What this role involves

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

Director, GTM Systems & AI Transformation

Reports to: VP, Revenue Operations Team: Senior GTM Transformation Specialist, Senior GTM Engineer Location: San Francisco

About the Role

Snorkel AI’s Revenue Operations team designs, builds, and runs the systems, data, and processes that power our Go-to-Market motion. The Director, GTM Systems & AI Transformation leads that effort end-to-end — from systems architecture to workflow automation to AI-enabled process innovation — and manages a small, high-leverage systems team.

This is a hands-on leadership role for someone who can own the technical roadmap and transform the GTM motion. You’ll partner directly with Sales, Delivery, Marketing, Finance, and Legal to make sure our systems reflect how the business actually needs to run, and you’ll be a trusted business partner to every team you touch.

What You’ll Own

Systems Strategy & Architecture

  • Partner with GTM leaders to define and evolve the systems architecture strategy across Sales, Delivery, Customer Success, Marketing, and more
  • Set the roadmap for Salesforce and the broader GTM stack (Gong, Clay, Ironclad, Float, CPQ, billing/revenue automation, and future tooling)
  • Own Salesforce architecture, data integrity, and data hygiene as the foundation of the role — new automation and AI initiatives get built on top of a clean, well-governed baseline
  • Own vendor relationships and renewals across the GTM stack

Team Leadership

  • Manage and grow the team, setting priorities and reviewing technical design
  • Turn ambiguous business requests from Sales, Delivery, and Finance into scoped, shippable system changes
  • Establish an intake, prioritization, and release process so the team moves from reactive to proactive and keeps stakeholders informed

Data Governance & Process

  • Define and enforce data hygiene standards and field/object governance across the CRM
  • Own the orchestration and reliability of revenue data across the GTM ecosystem
  • Partner with systems and data operations teams to ensure data quality, governance, and visibility across core GTM platforms
  • Help architecture lead-to-cash processes — handoffs, approvals, escalation paths across Sales, Delivery, and Finance
  • Partner with Enablement to roll out new features and ensure technology adoption

Automation & AI

  • Lead AI transformation across GTM by identifying workflow automation and AI-enabled opportunities across the GTM funnel
  • Implement high-impact AI use cases across the GTM lifecycle, including pipeline management, prospecting intelligence, forecasting signals, and customer insights.
  • Define and evolve standardized end-to-end GTM processes that streamline execution through automation, integrations between systems, and the use of AI.

What You’ll Bring

  • 10+ years in Revenue/Sales/GTM Operations, Business Systems, or CRM architecture, including 3+ years leading and developing high-performing technical teams
  • Deep, architecture-level Salesforce expertise (object model design, automation, integrations); certifications a plus
  • Experience owning a GTM tool stack beyond Salesforce (forecasting tools, CLM, data enrichment, billing systems)
  • Hands-on experience developing with AI tools, scaling AI-based solutions, and managing modern technology stacks, combined with the operational pragmatism to know when and how to deploy them effectively
  • Strong prioritization and project management skills in fast-moving environments
  • Exceptional communication and collaboration skills with executives, sales managers, sales reps, cross-departmental leaders, and IT
  • Comfort operating in a fast-moving, ambiguous environment — startup or high-growth company experience strongly preferred
  • Strong systems thinking and ability to design durable, scalable solutions instead of one-off fixes
  • Deep comprehension of the business motions across Marketing, Sales, and Delivery, and the judgment to know where technology and AI can move the needle for each

This role is hybrid schedule for 3 days a week in our Downtown SF office.

Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.

Salary range(s) for this role

$225,000—$290,000 USD

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Read the full description
Engineer Head of Engineering, Rewards at Moniepoint Group

Lead and scale the rewards platform engineering team, overseeing cashback and retention product development across millions of users.

Lead Onsite Posted 9 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we see it as a long-term strategic location for senior hires, particularly within engineering. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Rewards to join us in Poland.

About The Role

Rewards is one of the most strategically important platforms at Moniepoint, and it is being built into a dedicated charter with its own engineering and product leadership. The platform sits at the centre of our retention strategy across a user base of approximately 23 million people.

Today the platform does one thing: cashback. It works, but it has barely scratched the surface of what rewards can be, and the cashback product itself is not yet built to the depth it deserves. The ambition is to evolve it into a full rewards, retention, engagement and personalisation platform — and to do that across the full 360 degrees of our network. That means rewards for our business customers, rewards for our consumer customers, and rewards for the sales agents who drive our distribution. Very few companies get to design this from close to a blank page at this scale.

The Head of Engineering owns that platform end to end. You will inherit a team of nine engineers, including an Engineering Manager, and build the organisation out from there — the current expectation is a minimum of three product units and upwards of 25 people, though the eventual shape is genuinely yours to define. Your first objective is to get the best possible performance out of the cashback product we already have. From there, you will work with Growth, Sales and Marketing to determine what we build for acquisition and retention, and roll it out across every customer we serve.

This is a consumer-facing product engineering role, and that is the most important thing to understand about it. Rewards is won or lost on experimentation, personalisation, and the quality of the experience in a customer’s hands. We are looking for a leader who has built and shipped direct-to-consumer products at scale, who is fluent in experimentation and A/B testing, and who has real depth in front-end and mobile engineering — not a purely backend platform leader.

Moniepoint runs a Domain CTO model. We view our Heads of Engineering as the CTO of their domain: you own the technical roadmap, the architecture, the delivery, and the organisation beneath you. You will have full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs.

You will report functionally to our Group CTO, with a dual reporting line into the Product leader for Rewards. That second line is a delivery relationship rather than a seniority one — engineering and product are peers here, and you will build the team to full capacity together. Your responsibilities as Head of Engineering, Rewards includes:

  • Owning the technical strategy, architecture and roadmap for the Rewards Platform end to end.
  • Improving the performance, reliability and depth of the existing cashback product as an immediate first priority.
  • Evolving cashback into a broader rewards, retention, engagement and personalisation platform serving business customers, consumer customers and sales agents.
  • Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales.
  • Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour.
  • Working closely with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives.
  • Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned.
  • Define architecture standards, engineering processes and quality metrics, and own the engineering health of the domain — incidents, production defects, deployment frequency, change failure rate, and developer experience.
  • Build the platform to serve customers across multiple geographies as Moniepoint expands.
  • Partner with Product to define the rewards-specific metrics and OKRs that do not yet exist, and hold the team to them.

Who You Are

  • Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention. This is the defining requirement of the role.
  • Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences. A backend-only background, however strong, is not what this role needs.
  • Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, not a single team.
  • Hands-on technical leadership. You are still close to the code. We expect a meaningful proportion of hands-on engineering time and technical credibility with the engineers you lead.
  • 10+ years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • Comfort with our backend environment — Java and Spring Boot — and the ability to lead backend engineers credibly, even if it is not where your own depth sits.
  • Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers.
  • Strong collaboration with commercial stakeholders — growth, marketing and sales — and the ability to translate business objectives into engineering work.
  • Rewards, loyalty, gamification, personalisation or growth platform experience is a strong advantage but is not required.
  • Fintech or payments experience is an advantage, not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • The existing cashback product performing measurably better — faster, more reliable, and more compelling to customers.
  • A credible rewards platform roadmap defined with Product, and the first initiatives beyond cashback shipped.
  • A functioning experimentation practice, where the team ships, measures and learns on a short cycle.
  • An engineering organisation built out from its current base, with a strong bench of Engineering Managers and senior engineers.
  • Rewards established as a measurable contributor to retention and engagement across the customer base.
  • Clear architecture standards and engineering processes in place across the product units.

Why Join Us

  • A rare blank page. The platform exists, but almost everything it could become is still ahead of it, and you will define what that is.
  • Direct influence on retention across a base of roughly 23 million users, at one of the largest and fastest-growing digital banks in Africa.
  • Full autonomy as the CTO of your domain, with the backing to build the organisation you think the problem needs.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

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Engineer Head of Engineering, Rewards at Moniepoint Group

Lead engineering organization for a rewards platform, managing team growth from 9 to 25+ engineers and overseeing product development across consumer, business, and agent reward programs.

Lead Onsite Posted 9 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why United Kingdom

The UK is home to our headquarters where more than 70 team members are based. Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Rewards to join us in United Kingdom.

About The Role

Rewards is one of the most strategically important platforms at Moniepoint, and it is being built into a dedicated charter with its own engineering and product leadership. The platform sits at the centre of our retention strategy across a user base of approximately 23 million people.

Today the platform does one thing: cashback. It works, but it has barely scratched the surface of what rewards can be, and the cashback product itself is not yet built to the depth it deserves. The ambition is to evolve it into a full rewards, retention, engagement and personalisation platform — and to do that across the full 360 degrees of our network. That means rewards for our business customers, rewards for our consumer customers, and rewards for the sales agents who drive our distribution. Very few companies get to design this from close to a blank page at this scale.

The Head of Engineering owns that platform end to end. You will inherit a team of nine engineers, including an Engineering Manager, and build the organisation out from there — the current expectation is a minimum of three product units and upwards of 25 people, though the eventual shape is genuinely yours to define. Your first objective is to get the best possible performance out of the cashback product we already have. From there, you will work with Growth, Sales and Marketing to determine what we build for acquisition and retention, and roll it out across every customer we serve.

This is a consumer-facing product engineering role, and that is the most important thing to understand about it. Rewards is won or lost on experimentation, personalisation, and the quality of the experience in a customer’s hands. We are looking for a leader who has built and shipped direct-to-consumer products at scale, who is fluent in experimentation and A/B testing, and who has real depth in front-end and mobile engineering — not a purely backend platform leader.

Moniepoint runs a Domain CTO model. We view our Heads of Engineering as the CTO of their domain: you own the technical roadmap, the architecture, the delivery, and the organisation beneath you. You will have full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs.

You will report functionally to our Group CTO, with a dual reporting line into the Product leader for Rewards. That second line is a delivery relationship rather than a seniority one — engineering and product are peers here, and you will build the team to full capacity together. Your responsibilities as Head of Engineering, Rewards includes:

  • Owning the technical strategy, architecture and roadmap for the Rewards Platform end to end.
  • Improving the performance, reliability and depth of the existing cashback product as an immediate first priority.
  • Evolving cashback into a broader rewards, retention, engagement and personalisation platform serving business customers, consumer customers and sales agents.
  • Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales.
  • Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour.
  • Working closely with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives.
  • Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned.
  • Define architecture standards, engineering processes and quality metrics, and own the engineering health of the domain — incidents, production defects, deployment frequency, change failure rate, and developer experience.
  • Build the platform to serve customers across multiple geographies as Moniepoint expands.
  • Partner with Product to define the rewards-specific metrics and OKRs that do not yet exist, and hold the team to them.

Who You Are

  • Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention. This is the defining requirement of the role.
  • Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences. A backend-only background, however strong, is not what this role needs.
  • Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, not a single team.
  • Hands-on technical leadership. You are still close to the code. We expect a meaningful proportion of hands-on engineering time and technical credibility with the engineers you lead.
  • 10+ years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • Comfort with our backend environment — Java and Spring Boot — and the ability to lead backend engineers credibly, even if it is not where your own depth sits.
  • Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers.
  • Strong collaboration with commercial stakeholders — growth, marketing and sales — and the ability to translate business objectives into engineering work.
  • Rewards, loyalty, gamification, personalisation or growth platform experience is a strong advantage but is not required.
  • Fintech or payments experience is an advantage, not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • The existing cashback product performing measurably better — faster, more reliable, and more compelling to customers.
  • A credible rewards platform roadmap defined with Product, and the first initiatives beyond cashback shipped.
  • A functioning experimentation practice, where the team ships, measures and learns on a short cycle.
  • An engineering organisation built out from its current base, with a strong bench of Engineering Managers and senior engineers.
  • Rewards established as a measurable contributor to retention and engagement across the customer base.
  • Clear architecture standards and engineering processes in place across the product units.

Why Join Us

  • A rare blank page. The platform exists, but almost everything it could become is still ahead of it, and you will define what that is.
  • Direct influence on retention across a base of roughly 23 million users, at one of the largest and fastest-growing digital banks in Africa.
  • Full autonomy as the CTO of your domain, with the backing to build the organisation you think the problem needs.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Read the full description
Engineer Head of Engineering, Rewards at Moniepoint Group

Leads engineering strategy and team for a rewards platform at scale, managing engineers and defining technical roadmap for a multi-product retention platform.

Lead Onsite Posted 9 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Kenya

Kenya is where our next chapter begins. Following our acquisition of Sumac Microfinance Bank, we’re preparing to go live — which means the people we hire here help build a business from its first day, not inherit one. How we execute in Kenya will shape how we approach every market we enter after it, making this one of the most consequential engineering mandates in the business right now. This is the natural extension of our mission: to drive financial inclusion, and help millions of business owners and individuals across the African continent achieve financial happiness and success.

So, now we are looking for our Head of Engineering, Rewards to join us in Kenya.

About The Role

Rewards is one of the most strategically important platforms at Moniepoint, and it is being built into a dedicated charter with its own engineering and product leadership. The platform sits at the centre of our retention strategy across a user base of approximately 23 million people.

Today the platform does one thing: cashback. It works, but it has barely scratched the surface of what rewards can be, and the cashback product itself is not yet built to the depth it deserves. The ambition is to evolve it into a full rewards, retention, engagement and personalisation platform — and to do that across the full 360 degrees of our network. That means rewards for our business customers, rewards for our consumer customers, and rewards for the sales agents who drive our distribution. Very few companies get to design this from close to a blank page at this scale.

The Head of Engineering owns that platform end to end. You will inherit a team of nine engineers, including an Engineering Manager, and build the organisation out from there — the current expectation is a minimum of three product units and upwards of 25 people, though the eventual shape is genuinely yours to define. Your first objective is to get the best possible performance out of the cashback product we already have. From there, you will work with Growth, Sales and Marketing to determine what we build for acquisition and retention, and roll it out across every customer we serve.

This is a consumer-facing product engineering role, and that is the most important thing to understand about it. Rewards is won or lost on experimentation, personalisation, and the quality of the experience in a customer’s hands. We are looking for a leader who has built and shipped direct-to-consumer products at scale, who is fluent in experimentation and A/B testing, and who has real depth in front-end and mobile engineering — not a purely backend platform leader.

Moniepoint runs a Domain CTO model. We view our Heads of Engineering as the CTO of their domain: you own the technical roadmap, the architecture, the delivery, and the organisation beneath you. You will have full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs.

You will report functionally to our Group CTO, with a dual reporting line into the Product leader for Rewards. That second line is a delivery relationship rather than a seniority one — engineering and product are peers here, and you will build the team to full capacity together. Your responsibilities as Head of Engineering, Rewards includes:

  • Owning the technical strategy, architecture and roadmap for the Rewards Platform end to end.
  • Improving the performance, reliability and depth of the existing cashback product as an immediate first priority.
  • Evolving cashback into a broader rewards, retention, engagement and personalisation platform serving business customers, consumer customers and sales agents.
  • Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales.
  • Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour.
  • Working closely with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives.
  • Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned.
  • Define architecture standards, engineering processes and quality metrics, and own the engineering health of the domain — incidents, production defects, deployment frequency, change failure rate, and developer experience.
  • Build the platform to serve customers across multiple geographies as Moniepoint expands.
  • Partner with Product to define the rewards-specific metrics and OKRs that do not yet exist, and hold the team to them.

Who You Are

  • Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention. This is the defining requirement of the role.
  • Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences. A backend-only background, however strong, is not what this role needs.
  • Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, not a single team.
  • Hands-on technical leadership. You are still close to the code. We expect a meaningful proportion of hands-on engineering time and technical credibility with the engineers you lead.
  • 10+ years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • Comfort with our backend environment — Java and Spring Boot — and the ability to lead backend engineers credibly, even if it is not where your own depth sits.
  • Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers.
  • Strong collaboration with commercial stakeholders — growth, marketing and sales — and the ability to translate business objectives into engineering work.
  • Rewards, loyalty, gamification, personalisation or growth platform experience is a strong advantage but is not required.
  • Fintech or payments experience is an advantage, not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • The existing cashback product performing measurably better — faster, more reliable, and more compelling to customers.
  • A credible rewards platform roadmap defined with Product, and the first initiatives beyond cashback shipped.
  • A functioning experimentation practice, where the team ships, measures and learns on a short cycle.
  • An engineering organisation built out from its current base, with a strong bench of Engineering Managers and senior engineers.
  • Rewards established as a measurable contributor to retention and engagement across the customer base.
  • Clear architecture standards and engineering processes in place across the product units.

Why Join Us

  • A rare blank page. The platform exists, but almost everything it could become is still ahead of it, and you will define what that is.
  • Direct influence on retention across a base of roughly 23 million users, at one of the largest and fastest-growing digital banks in Africa.
  • Full autonomy as the CTO of your domain, with the backing to build the organisation you think the problem needs.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Read the full description
Engineer Head of Engineering, Sales & Marketing Tools at Moniepoint Group

Leads engineering team building and maintaining internal sales/marketing operations platform (MonieCRM) and martech stack for 50,000-person field sales network across Africa.

Lead Onsite Posted 10 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Kenya

Kenya is where our next chapter begins. Following our acquisition of Sumac Microfinance Bank, we’re preparing to go live — which means the people we hire here help build a business from its first day, not inherit one. How we execute in Kenya will shape how we approach every market we enter after it, making this one of the most consequential engineering mandates in the business right now. This is the natural extension of our mission: to drive financial inclusion, and help millions of business owners and individuals across the African continent achieve financial happiness and success.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Kenya.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
  • Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
  • A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
  • Commercial teams able to move faster because the tooling beneath them is dependable.
  • A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

  • Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
  • A genuine platform modernisation mandate with the autonomy and backing to see it through.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Read the full description
Engineer Head of Engineering, Sales & Marketing Tools at Moniepoint Group

Leads engineering team building and modernizing internal sales/marketing tools and financial platforms serving millions of users across a fintech organization.

Lead Onsite Posted 10 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we are looking at Poland as a long-term strategic location for senior hires, particularly within our engineering organisation. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Poland.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
  • Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
  • A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
  • Commercial teams able to move faster because the tooling beneath them is dependable.
  • A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

  • Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
  • A genuine platform modernisation mandate with the autonomy and backing to see it through.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Read the full description
Engineer Head of Engineering, Sales & Marketing Tools at Moniepoint Group

Leads engineering team building and modernizing MonieCRM, a custom workforce operations platform for 50,000+ sales reps, managing financial systems, commission calculations, and marketing technology stack.

Lead Onsite Posted 10 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Pakistan

Pakistan is home to the third-largest concentration of technology team members at Moniepoint, and it’s one of the fastest-growing markets we hire into, with real headroom for growth in seniority and scope. We look for people here who understand first-hand what it means for financial services to be difficult to access, and who want to work on problems at a genuine international scale - changing how banking works across emerging markets.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Pakistan.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
  • Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
  • A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
  • Commercial teams able to move faster because the tooling beneath them is dependable.
  • A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

  • Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
  • A genuine platform modernisation mandate with the autonomy and backing to see it through.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Read the full description
Engineer Head of Engineering, Sales & Marketing Tools at Moniepoint Group

Lead engineering strategy and execution for Sales & Marketing Tools platform, overseeing CRM systems, payment infrastructure, and marketing technology stack serving 50,000+ sales agents.

Lead Onsite Posted 10 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Kenya

Kenya is where our next chapter begins. Following our acquisition of Sumac Microfinance Bank, we’re preparing to go live — which means the people we hire here help build a business from its first day, not inherit one. How we execute in Kenya will shape how we approach every market we enter after it, making this one of the most consequential engineering mandates in the business right now. This is the natural extension of our mission: to drive financial inclusion, and help millions of business owners and individuals across the African continent achieve financial happiness and success.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Kenya.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
  • Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
  • A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
  • Commercial teams able to move faster because the tooling beneath them is dependable.
  • A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

  • Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
  • A genuine platform modernisation mandate with the autonomy and backing to see it through.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Read the full description
Engineer Head of Engineering, Field Verification at Moniepoint Group

Head of Engineering leads a lean cross-functional squad building and scaling Moniepoint's field verification platform for KYC and compliance across Africa.

Lead Onsite Posted 10 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we are looking at Poland as a long-term strategic location for senior hires, particularly within our engineering organisation. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Field Verification to join us in Poland.

About the role

Field Verification is how Moniepoint knows that the people and businesses on our platform are real. Every Moniepoint customer, retail and business, requires a completed field verification as part of KYC. The platform coordinates physical, in-person checks — verifying individuals, business owners, business addresses and loan guarantors — and it serves nearly every part of the company: onboarding, loans, compliance and the fraud team.

The system works today. A back office gives each business unit visibility and control over its own verification requests. A mobile-friendly web app puts the work in the hands of Field Verification Officers and the cluster leads who manage them across local government areas. An API layer lets other business units push verification requests in and receive results back by webhook, and an assignment algorithm routes each request to an officer close enough to carry it out.

We want to be straightforward about the rest. This domain has never had a dedicated engineering leader, and that is the single biggest constraint on it. The team is one lean, cross-functional squad — an Engineering Manager, four engineers and a QA — carrying verification volume for the entire customer base. They have done that impressively well, but running lean means running in keep-the-lights-on mode, and a long list of things that would make this platform substantially better has been waiting for someone to own it.

That list is the role. Trip and route management, so an officer can plan an optimal day across several sites rather than making a separate journey for each one — today we pay for a round trip per verification, and the logistics are nowhere near optimal. Capacity management. A native mobile app, wanted for a long time and never resourced. Liveness and identity verification tooling, exposed as APIs the rest of the business can build on. And as Moniepoint expands into markets where identity verification is as difficult as it is in Nigeria, Kenya among them, a platform that works beyond a single country.

There is a great deal of room to build here. Whoever takes this on will set the direction rather than inherit someone else’s plan, on a system that already carries real weight for the business.

As Head of Engineering, Field Verification, your responsibilities will include:

  • Owning the technical strategy, architecture and roadmap for the Field Verification platform end to end, and setting direction for a domain that has been running without dedicated engineering leadership.
  • Moving the platform from keep-the-lights-on operation to deliberate, prioritised development.
  • Leading and growing the existing cross-functional team, and building the organisation out as scope expands.
  • Building the operational efficiency layer — trip and route optimisation, task allocation and capacity management for field officers.
  • Owning the platform’s client-facing surface: the APIs and webhooks that other business units integrate with, and the back office those units rely on.
  • Delivering a native mobile experience for field officers.
  • Ensuring verification data is structured, auditable and fit for compliance scrutiny.
  • Building for multi-country expansion as Moniepoint enters new markets.
  • Partnering closely with Product and with the business units that depend on the platform — onboarding, loans, compliance and fraud.
  • Defining architecture standards, engineering processes and quality metrics, and hiring and developing engineers and Engineering Managers.

Who you are

  • You have built things yourself, and grew into leadership from there. We are explicit about this: we are not looking for someone who moved into management early and has led from a distance since. We want an engineer who became a leader.
  • You are capable across disciplines. Backend, web and mobile. This platform spans all three and you will need credibility in each — a specialist in one layer will struggle here.
  • You have built platforms, not just products . Systems used by several distinct groups of users and internal business units, with the flexibility to serve requirements you did not anticipate.
  • You are a problem solver first. We would rather have someone adaptable than someone with the exact domain experience. Having built across different industries — fintech, e-commerce, logistics or otherwise — is a positive signal, not a scattered CV.
  • You have 10+ years of overall software engineering experience, with substantial hands-on production engineering and strong backend depth. Our backend environment is Java and Spring Boot.
  • You have at least 5 years of engineering leadership, including managing Engineering Managers.
  • You collaborate well with product and business stakeholders, and can translate operational requirements into engineering solutions.
  • Experience working with location and geospatial data is a strong plus, including map integrations.
  • Experience with route, trip or delivery optimisation is a strong plus.
  • Experience building for compliance — where data must be structured to evidence what was done and when — is a strong plus.
  • Experience with identity, KYC or verification platforms is a plus. None of these four are requirements.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like

  • The domain has clear technical ownership and direction for the first time.
  • The team out of keep-the-lights-on mode and delivering against a prioritised roadmap.
  • Measurable improvement in field officer efficiency — more verifications per trip, lower cost per verification.
  • A native mobile experience shipped for field officers.
  • Verification data that stands up to compliance scrutiny across every business unit the platform serves.
  • The platform ready to support a new market.
  • A team grown beyond its current size, with a strong bench of engineers and managers.

Why Join Us

  • A genuinely greenfield mandate on a system that already matters. Every customer Moniepoint onboards passes through this platform.
  • A lean, capable team making outsized impact, and the remit to build the organisation around them.
  • Breadth: backend, web, mobile, location data, compliance and operational optimisation in one domain.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect in The Hiring Process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).
Read the full description
Engineer Head of Engineering, Payment Gateway at Moniepoint Group

Leads multiple engineering teams to build and scale a payment gateway platform, owning technical strategy, architecture, developer experience, and platform reliability.

Lead Onsite Posted 11 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why United Kingdom

The UK is home to our headquarters where more than 70 team members are based. Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in the UK.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

  • Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
  • Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
  • Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
  • Drive platform evolution towards multi-currency and international scalability.
  • Ensure platform reliability, scalability and security within a regulated environment.
  • Partner with product, commercial and operations teams to align technical investments with business goals.
  • Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

  • Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
  • Deep knowledge of API-first products, developer platforms and API integration.
  • Proven leadership of multiple engineering teams via managers in a scaling organisation.
  • Strong backend engineering skills in high-throughput, distributed transactional systems.
  • Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

  • A preliminary phone call with the recruiter
  • A Panel interview session with two of our VPs of Engineering
  • A Technical Assessment with our Group CTO / Co-founder
  • A Behavioral and technical interview with our Group CEO / Founder
  • Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

  • Java (latest versions)
  • Spring and Spring Boot
  • Docker and Kubernetes
  • PostgreSQL, DynamoDB, Elastic search
  • Microservices architecture on AWS

What we can offer you

  • Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
  • Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description
Engineer Head of Engineering, Payment Gateway at Moniepoint Group

Leads multiple engineering teams to build and scale a payment gateway platform, owning technical strategy, architecture, and developer experience across transaction processing and financial services.

Lead Onsite Posted 11 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Kenya

Kenya is where our next chapter begins. Following our acquisition of Sumac Microfinance Bank, we’re preparing to go live — which means the people we hire here help build a business from its first day, not inherit one. How we execute in Kenya will shape how we approach every market we enter after it, making this one of the most consequential engineering mandates in the business right now. This is the natural extension of our mission: to drive financial inclusion, and help millions of business owners and individuals across the African continent achieve financial happiness and success.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in Kenya.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

  • Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
  • Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
  • Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
  • Drive platform evolution towards multi-currency and international scalability.
  • Ensure platform reliability, scalability and security within a regulated environment.
  • Partner with product, commercial and operations teams to align technical investments with business goals.
  • Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

  • Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
  • Deep knowledge of API-first products, developer platforms and API integration.
  • Proven leadership of multiple engineering teams via managers in a scaling organisation.
  • Strong backend engineering skills in high-throughput, distributed transactional systems.
  • Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

  • A preliminary phone call with the recruiter
  • A Panel interview session with two of our VPs of Engineering
  • A Technical Assessment with our Group CTO / Co-founder
  • A Behavioral and technical interview with our Group CEO / Founder
  • Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

  • Java (latest versions)
  • Spring and Spring Boot
  • Docker and Kubernetes
  • PostgreSQL, DynamoDB, Elastic search
  • Microservices architecture on AWS

What we can offer you

  • Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
  • Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description
Engineer Head of Engineering, POS Application Platform at Moniepoint Group

Head of Engineering leads the POS Application Platform team, owning the Kotlin-based foundational engineering layer and architecture standards for all POS products across multiple markets.

Lead Onsite Posted 11 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why United Kingdom

The UK is home to our headquarters where more than 70 team members are based. Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, POS Apps to join us in the UK.

About the role

More than 6 million businesses run their financial lives through Moniepoint - and the primary way they interact with us every single day is through a POS device. For most of our merchants, that device is their business. It is how they accept payments, how they access credit, and how they track their finances. Everything those devices are capable of, in terms of speed, reliability, and developer quality, flows from the engineering platform this role leads.

We are building a dedicated POS Application Platform function: the foundational Kotlin-based engineering layer that sits beneath every POS product at Moniepoint. Think of it as the operating system for our POS engineering organisation - the standards, frameworks, tooling, and architectural backbone that every POS engineer across the business builds on top of. This is not a feature team. It is a platform team in the truest sense, and the Head of Engineering for POS Application Platform is the technical owner of that layer.

We currently operate across five POS device types from multiple OEM manufacturers, all running on Android. The engineering challenges here span device governance, developer experience, platform reliability, foundational frameworks, and adoption across a distributed set of POS engineers working in separate product squads.

And the scope is growing. We have a UK entity live, a cross-border payments product in market, and a microfinance bank acquisition which just finalized in Kenya. The platform you build will become the foundation for tens of millions of businesses across multiple markets to accept payments, access financial services, and grow. If you have spent your career going deep on POS systems and you want to build the platform that underpins one of Africa’s most consequential fintech businesses during its expansion, this is the role.

What you’ll get to do

  • Own the technical strategy and architecture for the POS Application Platform, acting as the domain CTO for everything that runs on our POS devices.
  • Build and govern the four core platform pillars across the organisation: developer experience (tools, libraries, SDKs), platform reliability (observability, uptime, quality standards), foundational frameworks (architecture, coding standards, testing and release pipelines), and squad adoption (driving uptake of platform tooling across all embedded POS engineers).
  • Define and enforce engineering standards across all POS device types and OEM manufacturers, ensuring architectural consistency and quality across a heterogeneous device fleet.
  • Functionally lead POS engineers embedded across Payments, Onboarding, VAS, Savings, and Loans squads - setting the bar for engineering quality and providing the platform layer above all of them.
  • Own POS observability end-to-end: monitoring, alerting, and incident response frameworks that ensure platform health across all devices and squads.
  • Drive the architecture for how Moniepoint supports multiple POS device types, including defining how new devices are onboarded, governed, and integrated with the platform.
  • Collaborate with OEM partners and the POS hardware team when new device types are introduced, ensuring the application layer is ready to support them from day one.
  • Build and scale the POS platform team, including hiring, mentoring, and structuring for growth as the platform expands internationally.
  • Translate platform decisions into business impact, working closely with Product, Payments, and Business leadership across markets.
  • Establish and continuously improve engineering processes, tooling standards, CI/CD pipelines, and developer productivity metrics across the POS engineering community.

To succeed in this role, we think you should have

  • A minimum of 10 years of hands-on software engineering experience, with at least 6 years leading engineering teams through meaningful growth phases, ideally in multi-national or large VC-backed companies.
  • Direct, hands-on experience building software that runs on Point-of-Sale terminal devices. This means engineering on the device itself — the application layer — not server-side integrations with POS systems. This is a non-negotiable requirement and candidates without it will not be considered.
  • Strong working knowledge of EMV standards (Europay, Mastercard, Visa) and experience navigating payment certification processes such as PCI DSS and P2PE. Candidates without this will not be considered.
  • Deep Android engineering expertise in Kotlin and Java. The POS application layer at Moniepoint is Android-based and there are no exceptions to this requirement.
  • Proven experience building internal engineering platforms, shared libraries, developer tooling, or foundational frameworks used by other engineering teams — not just consumer-facing feature products.
  • Experience governing or architecting across multiple POS device types from different hardware manufacturers, with an understanding of how OEM integrations and device management work at scale.
  • Experience building or maturing platform engineering functions, including establishing engineering processes, tooling strategies, and cross-squad governance structures.
  • Demonstrated ability to scale engineering teams and build the organisational layer beneath you — leaders who can grow into and around the role you are hiring into.
  • Experience at a company processing high volumes of financial transactions in a regulated environment. Fintech background is strongly preferred.
  • Familiarity with terminal management systems and device observability tooling is a strong advantage.
  • Backend engineering experience in Java or Spring Boot is a strong plus given the breadth of the platform and the integration surface it sits on.
  • Experience working directly with OEM vendors on hardware specification and integration is a bonus.
  • Exposure to C or C++ is a plus — one of our device variants uses C.
  • Experience at Series A or B stage startups alone is unlikely to reflect the scale and complexity required for this role.

Cultural Alignment

We assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

Some of the technologies you’ll work with

  • Android (Kotlin, Java) - primary platform for all POS application development
  • EMV payment standards and PCI/P2PE certification frameworks
  • Multiple POS device types and OEM manufacturers, including Topwise and Telpo
  • Terminal management systems and device observability tooling
  • Java, Spring Boot — backend services and integration layer
  • Docker and Kubernetes
  • PostgreSQL, DynamoDB, Elasticsearch
  • Microservices architecture on AWS

What we can offer you

  • Culture - We put our people first and prioritise the well-being of every team member. We have built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
  • Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
  • Compensation - You will receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

  • Stage 1: A preliminary phone call with one of our recruiters.
  • Stage 2: Technical Round focused on core technical strengths and depth in Android/Kotlin
  • Stage 3: System Design - You will be asked to solve complex system design problems to assess your technical and architectural skills, with a particular focus on POS and mobile platform architecture and payment systems.
  • Stage 4: Technical and Architectural Leadership - An interview with one Head of Engineering focused on leadership skills and attributes.
  • Stage 5: CTO Interview - A conversation with our CTO assessing first-principles thinking, problem-solving under ambiguity, clarity of thought, and cultural alignment.

How to apply: Please send us your CV or LinkedIn profile via our career website.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates!

#LI-Remote

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Engineer Head of Engineering, POS Application Platform at Moniepoint Group

Lead engineering for a Kotlin-based POS platform, setting standards, frameworks, and architecture for all POS product development across the organization.

Lead Onsite Posted 11 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Kenya

Powering that scale takes engineering talent well beyond our home markets - which is where Kenya comes in.

Kenya is where our next chapter begins. Following our acquisition of Sumac Microfinance Bank, we’re preparing to go live - which means the people we hire here help build a business from its first day, not inherit one. How we execute in Kenya will shape how we approach every market we enter after it, making this one of the most consequential engineering mandates in the business right now. This is the natural extension of our mission: to drive financial inclusion, and help millions of business owners and individuals across the African continent achieve financial happiness and success. We already have a small number of team members in engineering based out of Kenya, who have become central to how we build and run our platform globally.

So, now we are now looking for our Head of Engineering, POS Apps to join us in Kenya.

About the role

More than 6 million businesses run their financial lives through Moniepoint - and the primary way they interact with us every single day is through a POS device. For most of our merchants, that device is their business. It is how they accept payments, how they access credit, and how they track their finances. Everything those devices are capable of, in terms of speed, reliability, and developer quality, flows from the engineering platform this role leads.

We are building a dedicated POS Application Platform function: the foundational Kotlin-based engineering layer that sits beneath every POS product at Moniepoint. Think of it as the operating system for our POS engineering organisation - the standards, frameworks, tooling, and architectural backbone that every POS engineer across the business builds on top of. This is not a feature team. It is a platform team in the truest sense, and the Head of Engineering for POS Application Platform is the technical owner of that layer.

We currently operate across five POS device types from multiple OEM manufacturers, all running on Android. The engineering challenges here span device governance, developer experience, platform reliability, foundational frameworks, and adoption across a distributed set of POS engineers working in separate product squads.

And the scope is growing. We have a UK entity live, a cross-border payments product in market, and a microfinance bank acquisition which just finalized in Kenya. The platform you build will become the foundation for tens of millions of businesses across multiple markets to accept payments, access financial services, and grow. If you have spent your career going deep on POS systems and you want to build the platform that underpins one of Africa’s most consequential fintech businesses during its expansion, this is the role.

What you’ll get to do

  • Own the technical strategy and architecture for the POS Application Platform, acting as the domain CTO for everything that runs on our POS devices.
  • Build and govern the four core platform pillars across the organisation: developer experience (tools, libraries, SDKs), platform reliability (observability, uptime, quality standards), foundational frameworks (architecture, coding standards, testing and release pipelines), and squad adoption (driving uptake of platform tooling across all embedded POS engineers).
  • Define and enforce engineering standards across all POS device types and OEM manufacturers, ensuring architectural consistency and quality across a heterogeneous device fleet.
  • Functionally lead POS engineers embedded across Payments, Onboarding, VAS, Savings, and Loans squads - setting the bar for engineering quality and providing the platform layer above all of them.
  • Own POS observability end-to-end: monitoring, alerting, and incident response frameworks that ensure platform health across all devices and squads.
  • Drive the architecture for how Moniepoint supports multiple POS device types, including defining how new devices are onboarded, governed, and integrated with the platform.
  • Collaborate with OEM partners and the POS hardware team when new device types are introduced, ensuring the application layer is ready to support them from day one.
  • Build and scale the POS platform team, including hiring, mentoring, and structuring for growth as the platform expands internationally.
  • Translate platform decisions into business impact, working closely with Product, Payments, and Business leadership across markets.
  • Establish and continuously improve engineering processes, tooling standards, CI/CD pipelines, and developer productivity metrics across the POS engineering community.

To succeed in this role, we think you should have

  • A minimum of 10 years of hands-on software engineering experience, with at least 6 years leading engineering teams through meaningful growth phases, ideally in multi-national or large VC-backed companies.
  • Direct, hands-on experience building software that runs on Point-of-Sale terminal devices. This means engineering on the device itself — the application layer — not server-side integrations with POS systems. This is a non-negotiable requirement and candidates without it will not be considered.
  • Strong working knowledge of EMV standards (Europay, Mastercard, Visa) and experience navigating payment certification processes such as PCI DSS and P2PE. Candidates without this will not be considered.
  • Deep Android engineering expertise in Kotlin and Java. The POS application layer at Moniepoint is Android-based and there are no exceptions to this requirement.
  • Proven experience building internal engineering platforms, shared libraries, developer tooling, or foundational frameworks used by other engineering teams — not just consumer-facing feature products.
  • Experience governing or architecting across multiple POS device types from different hardware manufacturers, with an understanding of how OEM integrations and device management work at scale.
  • Experience building or maturing platform engineering functions, including establishing engineering processes, tooling strategies, and cross-squad governance structures.
  • Demonstrated ability to scale engineering teams and build the organisational layer beneath you — leaders who can grow into and around the role you are hiring into.
  • Experience at a company processing high volumes of financial transactions in a regulated environment. Fintech background is strongly preferred.
  • Familiarity with terminal management systems and device observability tooling is a strong advantage.
  • Backend engineering experience in Java or Spring Boot is a strong plus given the breadth of the platform and the integration surface it sits on.
  • Experience working directly with OEM vendors on hardware specification and integration is a bonus.
  • Exposure to C or C++ is a plus — one of our device variants uses C.
  • Experience at Series A or B stage startups alone is unlikely to reflect the scale and complexity required for this role.

Cultural Alignment

We assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

Some of the technologies you’ll work with

  • Android (Kotlin, Java) - primary platform for all POS application development
  • EMV payment standards and PCI/P2PE certification frameworks
  • Multiple POS device types and OEM manufacturers, including Topwise and Telpo
  • Terminal management systems and device observability tooling
  • Java, Spring Boot — backend services and integration layer
  • Docker and Kubernetes
  • PostgreSQL, DynamoDB, Elasticsearch
  • Microservices architecture on AWS

What we can offer you

  • Culture - We put our people first and prioritise the well-being of every team member. We have built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
  • Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
  • Compensation - You will receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

  • Stage 1: A preliminary phone call with one of our recruiters.
  • Stage 2: Technical Round focused on core technical strengths and depth in Android/Kotlin
  • Stage 3: System Design - You will be asked to solve complex system design problems to assess your technical and architectural skills, with a particular focus on POS and mobile platform architecture and payment systems.
  • Stage 4: Technical and Architectural Leadership - An interview with one Head of Engineering focused on leadership skills and attributes.
  • Stage 5: CTO Interview - A conversation with our CTO assessing first-principles thinking, problem-solving under ambiguity, clarity of thought, and cultural alignment.

How to apply: Please send us your CV or LinkedIn profile via our career website.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates!

#LI-Remote

Read the full description
Support Manager, Solutions Support Engineering - SĂŁo Paulo at Wiz

Manages a technical support engineering team providing cloud and infrastructure troubleshooting, escalation resolution, and operational automation for a security platform.

Lead Onsite Posted 11 days ago RemoteFirstJobs Product
What this role involves

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we’re now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

Location: Must be located in SĂŁo Paulo, Brazil.

Minimum qualifications

  • Native Brazilian speaker with excellent command of English, both spoken and written.
  • Must be comfortable working 10am to 7pm BRT.
  • 1+ years of experience managing external technical support teams in a SaaS environment while serving as the hands-on, ultimate escalation anchor.
  • 5+ years of hands-on experience deploying and maintaining AWS, Azure, or GCP infrastructure.
  • Direct experience configuring and troubleshooting Kubernetes clusters and virtualized environments.

Preferred qualifications

  • Track record of writing scripts or building tools using AI APIs to automate operational workflows.
  • Practical experience managing hybrid-cloud identity, security protocols, and monitoring/logging pipelines.

About the job

As a Solutions Support Engineer Manager, you will be a part of a global team responsible for providing an outstanding technical support experience. In this role, you will manage a technical team of highly skilled engineers and help enable them solve technical problems for customers with a mix of debugging, networking, system administration, and updating documentation. You are expected to be an AI-first leader, not only familiar with AI but actively using and building with it to scale our support offering. You will lead by example, using tools like Claude Code to build out advanced support models and internal tools.

Responsibilities

  • Manage, develop, coach and mentor a team of Technical Support Engineers, who are responsible for technical customer support experience within the Wiz product.
  • Act as the owner for your team’s accountability and performance - partnering closely with upper management to facilitate performance reviews, performance plans, and any employee relations issues for your direct reports.
  • Ensure successful training and onboarding of new hires.
  • Guide the team through technical-training and additional learning and development needs.
  • Drive projects or initiatives to improve team productivity, process or procedure.
  • Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary.
  • Identify cases that require escalation (either technically or strategically).
  • Create, maintain, and coordinate incident management requests to product or engineering.
  • Design and implement solutions that scale the support offering through automations.
  • Coordinate with Customer Success Managers to address any technical issues impacting a customer’s success.
  • Create technical articles or knowledge base (e.g., edit or create news/ knowledge-based articles) that is internal or customer-facing for a better customer support experience.
  • Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business.

Please submit your resume in English - we can only consider applications submitted in this language.

Applicants must have the legal right to work in the country where the position is based, without the need forvisa sponsorship.This role does not offervisasponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz’s Privacy Policy.

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Sales Senior Sales Manager, Mid Market at Cloudflare

Leads a France-based mid-market sales team to drive enterprise customer adoption and revenue growth at Cloudflare.

Lead Onsite Posted 20 days ago RemoteFirstJobs Product
What this role involves

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Location: Paris

About the Department

Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.

The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About the Role

Our Southern Europe Sales Team has been building an Enterprise focussed team spanning across mid-tier and all the way up to Global 2000 Enterprise accounts. Cloudflare has accelerated bringing both Enterprise and Fortune 1000 companies onto our platform in recent years, and this team will do that with more focus, faster pace, and higher long term growth expectations.

As the Sales Manager you will lead our France Mid Market Sales Team. We are seeking a highly experienced and talented Mid Market Accounts’ Sales Leader to help us manage and grow the organisation with overall responsibility for driving Cloudflare’s revenue, hiring and brand awareness while maintaining the Cloudflare Culture.

The position will require leadership that spans go-to-market strategy development, managing Mid Market Account Executives and key account planning program development and implementation, executive relationship mapping and alignment, cultivating deep levels of trust and product co-creation, balancing short term with long term sales cycles and collaborating extensively cross-functionally to bring to bear product, marketing, support, success, solution engineering and channel onto our highest growth potential accounts.

Key Responsibilities

  • Team Building & Hiring: Continue to build, recruit, and coach the France Mid-Market Sales Team in close partnership with recruiting resources and regional leadership.

  • Team Leadership: Direct leadership of Mid-Market Account Executives (AEs), while aligning cross-functional support roles (BDRs, Solutions Engineering, Customer Success, Field Marketing).

  • Execution & Revenue Growth: Drive sales growth through operational rigor, consistent pipeline generation, tight sales execution, and targeted regional go-to-market initiatives.

  • Process & Methodology: Implement and drive best practices using the company’s sales methodology (e.g., MEDDPICC) across pipeline management, forecasting, and account expansion.

  • Regional Strategy: Execute sales strategies tailored to the French mid-market segment and mid-sized enterprises (ETI), ensuring fast sales cycles and quick customer time-to-value.

  • Deal Support: Act as an operational point of contact and dynamic “player-coach” to help close strategic mid-market deals and resolve operational roadblocks.

  • Governance: Ensure corporate policy and sales standards are consistently followed by the team.

  • Cadence & Rigor: Maintain a structured operational cadence: weekly forecast calls, pipeline reviews, 1-on-1 coaching sessions, deal reviews, and team meetings.

Desired Skills, Knowledge and Qualifications

  • Experience: 5+ years of sales management experience in B2B SaaS/Tech, preceded by a strong track record as an individual contributor selling into mid-sized businesses.

  • Language skills: Fluency in French and English is required.

  • Mid-Market Focus: Proven success managing medium-length, high-velocity sales cycles (30–90 days) with a strong quarterly execution cadence.

  • Ecosystem Knowledge: Solid understanding of the French IT, Cloud, and Cybersecurity landscape (mid-market / ETI segment).

  • Technical Aptitude: Experience or strong familiarity with cloud security, network performance, Zero Trust, SASE, and modern web architecture.

  • Sales Rigor: Mastery of sales methodologies, CRM hygiene (Salesforce), pipeline generation strategies, and accurate quarterly forecasting.

  • Leadership Style: Hands-on leader capable of coaching, developing early-to-mid career AEs, and driving high team energy and performance.

Compensation

  • For France based hires: Estimated annual salary is between €178,000 - €244,000.

    • This role is labelled CSP 3-2 and has a coefficient of 210, as per the SYNTEC Collective Bargaining Agreement.

This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Project Management Staff Strategic Program Manager (Monterrey, México)

Oversees strategic programs and initiatives as a staff-level program manager at a manufacturing solutions company.

Lead Onsite Posted 30 days ago Himalayas
What this role involves
About MISUMI AmericasMISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions.
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