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About Figure

Figure Technology Solutions, Inc. (Nasdaq: FIGR; OPEN: FGRS) is the leading blockchain-native capital marketplace for the origination, funding, sale and trading of tokenized assets. More than 480 partners use its loan origination system and capital marketplace. Collectively, Figure and its partners have originated over $30 billion of loans to date, among other products. The fastest growing components are Figure Connect, its credit marketplace, and Democratized Prime, Figure’s on-chain lend-borrow marketplace. Figure’s ecosystem also includes DART (Digital Asset Registry Technology) for asset custody and lien perfection, and $YLDS, a yield-bearing stablecoin registered with the SEC as a security under the Securities Act of 1933.

Figure is the market leader in real-world asset (RWA) tokenization. The company has received triple-A ratings from S&P and Moody’s on multiple loan securitizations, the first of its kind for blockchain finance.

We’re proud to be recognized as one of Forbes’ Top 50 Fintech Companies and CNBC’s World’s Top Fintech Companies.

About the Role

As an Enterprise Sales Development Representative (SDR) at Figure, you will create the first conversation with our largest prospective partners. You will work a named account list rather than a shared lead queue, so you get to know a defined set of companies well and build a point of view on why Figure matters to each one. You will research those accounts, map the people who own the problem we solve, run outbound across email, phone, and LinkedIn, and hand off meetings with enough context that the Account Executive (AE) can run a real discovery call.

This is a role for someone who has already prospected into large, complex organizations, is willing to do the research that makes cold outreach land, and is building toward a closing seat.

What You’ll Do

• Own outbound into a named list of enterprise accounts. Run multi-channel sequences across email, phone, and LinkedIn. Carry a monthly target for qualified meetings and keep activity, notes, and next steps accurate in the CRM.
• Build a point of view on every account before you reach out. Identify who owns the problem Figure solves, map more than one path into the organization, and write outreach that references something specific rather than something generic.
• Qualify inbound and outbound interest against fit, timing, and who else needs to be in the room. Hand the AE the context behind the meeting, not just the calendar invite.
• Build account plans with the Account Executives you support. Agree on which accounts matter this quarter, who you are trying to reach inside each account, and what the entry point is. Bring what you hear in the field back so messaging and target lists get sharper.
• Partner with Marketing on campaigns, target lists, and conferences. Build the list ahead of an event and follow up on every conversation the team has onsite.
• Keep the CRM accurate. Flag stale contacts, wrong titles, and duplicate accounts so the team is not working off records that no longer hold.

What We Look For

• 2+ years in a sales development, business development, or comparable outbound role
• At least one year prospecting into enterprise accounts where more than one person has to say yes
• A record of hitting or exceeding a meetings or pipeline target
• Comfort cold calling and cold emailing people who did not ask to hear from you
• Writing that is short, specific, and clear. You can explain what a company does and why it should care in a few lines
• Research ability. You can read a company’s site, filings, and public commentary and find the reason to reach out
• Discipline on activity and follow-through. You work a plan and keep the pipeline accurate
• Working command of CRM and sales engagement tools
• Resilience. Most outreach gets no response, and you keep going anyway
• Willingness to travel occasionally for conferences and team meetings
• Adhere to all company security policies and data handling procedures.
• Complete mandatory security awareness training within required timeframes.
• Promptly report any suspected security incidents or suspicious activity to the Security team.

What Will Make You Stand Out

• Experience selling into financial institutions or another heavily regulated buyer
• Background in lending, home equity, mortgage, or payments
• Experience as an early SDR in a new segment or channel, where you helped build the motion
• Experience building account plans alongside enterprise Account Executives

Salary

• Base Compensation Range: $60,326 - $77,688/yr
• On-target earnings: $87,472 - $112,647
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
• Employer-paid life and disability insurance
• 11 observed holidays and PTO plan
• Up to 12 weeks of paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-RF1 #LI-Remote

About Figure

Figure Technology Solutions, Inc. (Nasdaq: FIGR; OPEN: FGRS) is the leading blockchain-native capital marketplace for the origination, funding, sale and trading of tokenized assets. More than 480 partners use its loan origination system and capital marketplace. Collectively, Figure and its partners have originated over $30 billion of loans to date, among other products. The fastest growing components are Figure Connect, its credit marketplace, and Democratized Prime, Figure’s on-chain lend-borrow marketplace. Figure’s ecosystem also includes DART (Digital Asset Registry Technology) for asset custody and lien perfection, and $YLDS, a yield-bearing stablecoin registered with the SEC as a security under the Securities Act of 1933.

Figure is the market leader in real-world asset (RWA) tokenization. The company has received triple-A ratings from S&P and Moody’s on multiple loan securitizations, the first of its kind for blockchain finance.

We’re proud to be recognized as one of Forbes’ Top 50 Fintech Companies and CNBC’s World’s Top Fintech Companies.

About the Role

As an Enterprise Sales Development Representative (SDR) at Figure, you will create the first conversation with our largest prospective partners. You will work a named account list rather than a shared lead queue, so you get to know a defined set of companies well and build a point of view on why Figure matters to each one. You will research those accounts, map the people who own the problem we solve, run outbound across email, phone, and LinkedIn, and hand off meetings with enough context that the Account Executive (AE) can run a real discovery call.

This is a role for someone who has already prospected into large, complex organizations, is willing to do the research that makes cold outreach land, and is building toward a closing seat.

What You’ll Do

• Own outbound into a named list of enterprise accounts. Run multi-channel sequences across email, phone, and LinkedIn. Carry a monthly target for qualified meetings and keep activity, notes, and next steps accurate in the CRM.
• Build a point of view on every account before you reach out. Identify who owns the problem Figure solves, map more than one path into the organization, and write outreach that references something specific rather than something generic.
• Qualify inbound and outbound interest against fit, timing, and who else needs to be in the room. Hand the AE the context behind the meeting, not just the calendar invite.
• Build account plans with the Account Executives you support. Agree on which accounts matter this quarter, who you are trying to reach inside each account, and what the entry point is. Bring what you hear in the field back so messaging and target lists get sharper.
• Partner with Marketing on campaigns, target lists, and conferences. Build the list ahead of an event and follow up on every conversation the team has onsite.
• Keep the CRM accurate. Flag stale contacts, wrong titles, and duplicate accounts so the team is not working off records that no longer hold.

What We Look For

• 2+ years in a sales development, business development, or comparable outbound role
• At least one year prospecting into enterprise accounts where more than one person has to say yes
• A record of hitting or exceeding a meetings or pipeline target
• Comfort cold calling and cold emailing people who did not ask to hear from you
• Writing that is short, specific, and clear. You can explain what a company does and why it should care in a few lines
• Research ability. You can read a company’s site, filings, and public commentary and find the reason to reach out
• Discipline on activity and follow-through. You work a plan and keep the pipeline accurate
• Working command of CRM and sales engagement tools
• Resilience. Most outreach gets no response, and you keep going anyway
• Willingness to travel occasionally for conferences and team meetings
• Adhere to all company security policies and data handling procedures.
• Complete mandatory security awareness training within required timeframes.
• Promptly report any suspected security incidents or suspicious activity to the Security team.

What Will Make You Stand Out

• Experience selling into financial institutions or another heavily regulated buyer
• Background in lending, home equity, mortgage, or payments
• Experience as an early SDR in a new segment or channel, where you helped build the motion
• Experience building account plans alongside enterprise Account Executives

Salary

• Base Compensation Range: $60,326 - $77,688/yr
• On-target earnings: $87,472 - $112,647
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
• Employer-paid life and disability insurance
• 11 observed holidays and PTO plan
• Up to 12 weeks of paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-RF1 #LI-Remote

Join Binance, a leading company at the intersection of technology, finance, and crypto. This is a fast-paced, demanding role for independent, proactive, energetic, and tenacious individuals who are ready to...

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🌟 Exciting Remote Opportunity! We're Hiring an Appointment Setter!

Workyard helps construction teams run smoother, more profitable job sites with GPS-verified time tracking, labor costing, and compliance tools, all in one simple app. We help crews and owners spend less time chasing timesheets and more time building.

We’re a fast-growing startup (~70 people) transforming workforce management for construction. And we’re looking for ambitious, curious, and driven SDRs to join our sales team, ideally on the West Coast.

Base Salary: $60,000 - $71,000 + benefits + equity

OTE: $84,000 - $95,000

Final compensation may vary based on experience, qualifications, and applicable wage laws.

About the Role

As a Sales Development Representative at Workyard, you’ll be the first point of contact for prospective customers, primarily those who have already expressed interest through free trials, demo requests or inbound phone calls. Your job is to engage these leads, understand their needs, and qualify them for our Account Executive team.

You’ll use tools like Outreach, Salesforce, and Dialpad to manage your pipeline and execute a high-volume, high-quality outreach strategy across multiple channels.

This is an ideal role if you’re looking to break into SaaS sales, grow with a high-velocity team, and develop skills in both inbound and outbound prospecting.

What You’ll Do

• Engage with mainly inbound leads across channels

• Hit and exceed your weekly and monthly targets for qualified meetings, activity levels, and lead response times

• Conduct thoughtful discovery conversations to qualify prospects for sales demos

• Schedule meetings for Account Executives and ensure a seamless handoff

• Manage your pipeline of leads, keeping activity and opportunity notes updated in Salesforce

• Execute outbound campaigns to supplement inbound leads using Outreach and Dialpad

• Collaborate closely with AEs and Sales leadership to give feedback on lead quality and buyer insights

• Use data to prioritize outreach and tailor your messaging to decision-makers in construction businesses

• Help iterate on outbound sequences and messaging based on what’s working in real conversations

What Success Looks Like

• Consistently hit quota on qualified meetings passed to AEs

• Maintain fast response times and high connection rates via phone, email, and SMS

• Demonstrate strong call discipline and follow-up hygiene in Salesforce

• Build repeatable, scalable outreach workflows using Workyard’s SDR playbook

• Contribute to a positive, high-performance team culture through collaboration and curiosity

You’ll Thrive in This Role If You Are

• Curious and customer-focused: You ask great questions and want to understand the customer’s needs.

• Self-motivated and disciplined: constantly pushing yourself to learn and be productive

• Comfortable on the phone: You don’t hesitate to dial and know that great conversations start with a cold call.

• Coachable: You seek feedback and are excited to learn and improve every day.

• Organized and detail-oriented: You manage your tasks and tools with precision.

• Resilient: You bounce back quickly from “no’s” and see every interaction as a chance to learn.

• Hungry to grow: Whether you’re just breaking into SaaS or have prior exposure, you want to invest in yourself and build a long-term sales career.

Preferred Qualifications

• Experience in a sales or customer-facing role (SDR, retail, customer service, etc.)

• Experience with Salesforce, Outreach, or similar sales tools is a plus

• Background in or familiarity with the construction industry is a bonus

Benefits

Comprehensive benefits including Aetna medical, dental, and vision coverage, Flexible Spending Accounts (FSA), Teladoc virtual care, One Medical membership, Kindbody family-building support, an Employee Assistance Program, 401(k) retirement plan through Empower, and pre-tax commuter benefits (for those based in our San Francisco office).

Equal Opportunity Employer

Workyard is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

Accommodations

Workyard is committed to providing reasonable accommodations for individuals with disabilities during the hiring process. If you require assistance or accommodation, please contact us so we can support you.

Standort: Remote in Deutschland oder flexibles Büro in Berlin Wir bei HubSpot laden alle, unabhängig vom Abschluss, ein, sich unserem Vertriebsteam als Business Development Representative (kurz BDR) anzuschließen. Unser Ziel...

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MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald’s, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime...

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About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We’re driven to raise a new standard of quality customer service...

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We’re driven to raise a new standard of quality customer service...

Working at memoryBlue will accelerate your professional growth and place you on the path to success early in your sales career.

Description

**This position is based in the US with remote working options. Applicants must hold a valid work/residence permit for the respective location.**

Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life.

For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos’ solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences.

Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit chaos.com.

Role Overview

The Business Development Representative supports revenue growth across a defined territory through outbound prospecting into two distinct opportunity sets. The first is a portfolio of existing customers who bought Chaos products self-serve through our product-led growth motion, where the task is to convert product adoption into a commercial sales relationship. The second is greenfield: enterprise and key accounts with no existing relationship to Chaos. Working closely with senior sales team members and Sales leadership, the role is outbound by design rather than inbound qualification, and requires a commercially motivated sales professional who is technically fluent in modern outbound tooling, methodical about account research and sequencing, and driven to develop into a more senior commercial role over time.

Main Responsibilities

• Own a portfolio of existing customers who bought self-serve, and convert that adoption into a commercial relationship.

• Read usage and purchase data to spot where seat sprawl signals an enterprise conversation.

• Map the buying group above the individual user and open the dialogue.

• Prospect net new enterprise and key accounts across the US and Canada.

• Research decision makers, identify the trigger and initiate outreach that earns a reply.

• Build and run multichannel sequences across email, phone, LinkedIn and video.

• Personalise at the account level, test messaging and rebuild what is not working.

• Match customer workflows to the right Chaos products to support conversion and expansion.

• Qualify against a clear framework, brief the account executive properly and stay involved through the first meeting.

• Support proposals and commercial responses alongside senior sales team members.

• Keep the CRM accurate, with activity, pipeline and outcomes logged consistently.

• Relay customer feedback on product, service and delivery to the relevant internal teams.

• Track AEC and M&E trends and competitor activity, and feed them back into outreach.

• Attend industry events to build relationships with customers and partners in the region.

Requirements

Required Experience

• One to three years of experience in B2B outbound sales within the software or technology sector, with results you can talk through.

• Demonstrable cold outbound into net new accounts, rather than inbound follow up or renewal management.

• Experience prospecting into larger organisations where the buying group involves several stakeholders.

• Hands-on experience with a modern outbound stack, including a CRM such as Salesforce, a sequencing platform such as Salesloft or Outreach, and prospecting data sources such as ZoomInfo, LinkedIn Sales Navigator or Apollo.

• Familiarity with software licensing models and SaaS commercial practice.

• (Optional Benefit) Experience converting a product led or self serve customer base into a sales led relationship is a strong advantage.

• (Optional Benefit) Familiarity with the AEC and/or M&E industries; intellectual curiosity about and willingness to develop knowledge in these sectors is required.

Required Skills

• Builds target account lists and works them systematically, using enrichment, deduplication and intent or usage signal rather than generic list pulls.

• Uses LLMs and AI tooling as part of the daily workflow for account research, briefs and first draft messaging, with the judgement to know where the output needs a human.

• Manages day to day sales activity with structure and reliability: maintains CRM accuracy, tracks pipeline, and follows through on commitments without close direction.

• Communicates clearly and professionally in writing and on the phone, engaging senior prospects credibly and representing Chaos positively in all interactions.

• Researches prospects and accounts to real depth, covering firm size, project pipeline, technology stack, competitor footprint and org structure, so that first conversations start informed.

• Receptive to coaching and feedback, and actively works to deepen commercial skills and product knowledge over time.

• Fluency in English is required.

We welcome people who value teamwork, stick to their commitments and are curious to explore new ways for achieving mastery. If you believe that you are a good match for the job, just send us your CV in English.

Only shortlisted candidates will be contacted.

Confidentiality of all applications is assured.

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.

Log in using your 20four7VA-issued email address to access the portal.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: CPT-11520 Credit Repair Lead Generation Virtual Assistant

Independent Contractor – CPT-11520 Credit Repair Lead Generation Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A growing credit rebuilding business is seeking a part-time Virtual Assistant to help generate and organize qualified leads through research, digital outreach, email-based communication, and lead tracking.

The client specifically does not want unsolicited telemarketing or cold calling. The initial focus is creating a compliant, repeatable lead-generation process that identifies appropriate prospects, directs them toward the company’s existing online process, and helps move interested leads toward the next step.

The position begins at 10 hours per week so the client can test and refine the workflow before increasing hours.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Lead Research & List Building

• Research prospective clients based on client-defined criteria
• Build and maintain organized lead lists
• Verify basic contact and prospect information
• Categorize leads based on source, status, and next action
• Help refine the target audience as the process develops

Digital & Email Outreach

• Conduct approved email or digital outreach
• Use client-provided messaging, templates, and compliance guidelines
• Direct interested prospects toward approved website or intake channels
• Follow up digitally with prospects who express interest
• Avoid unsolicited outbound calling or telemarketing

Lead Tracking & Follow-Up

• Track responses and lead status
• Maintain accurate notes and next steps
• Identify leads ready for direct client involvement
• Follow up consistently with interested prospects
• Help ensure viable opportunities do not fall through the cracks

Administrative Support

• Maintain spreadsheets, contact lists, and lead records
• Prepare basic activity summaries
• Assist with recurring lead-generation administration
• Support additional business tasks as the role develops

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• Prior credit repair experience is required, with banking and lead generation experience strongly preferred.
• Strong written communication required
• Spreadsheet and lead-tracking experience required
• Email outreach experience preferred
• Financial services or real estate experience is a plus but not required
• Familiarity with compliant outreach practices is a plus

IDEAL CANDIDATE PROFILE

• Strong online research ability
• Organized and consistent
• Comfortable with email-based lead generation
• Strong written English
• Persistent without being overly aggressive
• Able to follow compliance-focused procedures
• Comfortable working independently from established criteria
• Results-oriented and able to track activity clearly

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

• Microsoft Excel / Google Sheets
• Email Platforms
• CRM / Lead Tracking Platforms
• Online Research Tools
• Microsoft Office / Google Workspace

Work Schedule

• Contracted Hours per Week: 10 Hours (Hours may increase based on results and workload)
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: Flexible – TBD

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Business Support
• REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
• Contracted Hours per Week: 10 hours/week
• Daily Working Time: Flexible – TBD
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Level A-C (Good spoken and written English required)
• REGION PREFERENCES: Any

What we offer

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!

Who we are

SeekWell is the parent company of 1-800 Contacts, Framery, and Luna. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built a great company and changed an industry by putting the customer first, always. The best is yet to come.

Why you want this job

At 1-800 Contacts, we believe that ordering and obtaining contact lenses should be simple and affordable. We do this by empowering our people to solve problems without having to ask permission, and the proof is in the pudding when you consider our customer satisfaction scores and employee engagement numbers. The Digital Associate is a role for a passionate individual that desires to interact with customers through chat and email. We invest in our employees to make sure our customers have a remarkable experience. This is not just another call center job, apply today to become a part of our amazing company and culture!

• Start Date: October 5, 2026
• Train and work remotely from approved states (Utah, North Carolina and Texas)
• Training: Three weeks (10AM – 5 PM MT, M-F) 100% attendance is mandatory
• Full-time (40 hours per week)
• Shifts will be in the afternoon/evenings (ex. 2:30pm-11pm MT)
• Starting base pay: $15.00 per hour + bonus potential of up to $6/hr
• Required weekend shift (Saturday’s preferred)

Why you’ll love us

• Monthly performance bonuses for those who qualify (up to $6 per hour)
• Ownership of your development with support from leaders dedicated to fostering growth
• Bi-annual performance reviews
• A safe, respectful, and inclusive work environment

What you’ll do

• Answer 2-3 incoming customer chats concurrently, using the NICE CXOne platform, totaling roughly 40 chats per 8-hour shift or more
• This is a sales job; you will consult customers on the best value for their contact lens purchases on each call
• Reply to incoming emails or mms from customers as business needs require
• Proactively communicate and engage with your manager and team members to be successful in a virtual work environment, including but not limited to; one-on-one meetings, team meetings, and team chats
• Request prescriptions via phone from eye care providers as needed
• Provide world class customer service in a fast-paced, dynamic environment
• Identify and resolve problems in a way that creates a positive customer experience
• Maintain high performance metrics including revenue per chat (again, sales), quality, availability, and timeliness metrics
• Abide by 1-800 Contacts policies and procedures as identified and amended from time to time
• Live the company values: Big Hearted, Unconventional, Tenacious, Better Together
• Perform other duties as assigned by leadership

What you’ll need

• High school diploma (or GED equivalent)
• 2-3 years minimum customer service experience
• Chat sales and Contact Center experience a plus!
• Great typing skills (at least 40 words per minute) and technical proficiency
• Reliable internet connection and speeds of 20 mbps download and 10 mbps upload, or better
• A private, dedicated workplace, free from interruption or distraction that promotes confidentiality
• Ability to multitask and prioritize at the same time
• Positive, driven and solution-oriented mindset
• Ability to show up to work on time and work your scheduled shift

Perks

• Amazing medical, dental, and vision coverage
• 401(k) match
• Free eye exams for your immediate family and dependents
• Deep discounts on contact lenses, glasses lenses and glasses frames
• Tuition reimbursement for eligible courses

Approved remote working locations (permanent residence): North Carolina, Texas and Utah

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-Remote

To be considered for this remote position, candidates must reside in one of our approved hiring states, which are specified in the job application questions below.

It is anticipated this position will have a salary within the range listed below, depending on the candidate’s qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements.

United States Remote Salary Range

$15—$21 USD

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