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Product Associate Product Manager at Tint

Associate Product Manager supports product operations by tracking data metrics, maintaining documentation as source of truth, QA'ing engineering work, and communicating changes to internal and partner teams.

Junior Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

About Tint

Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled integrations, equipping brands we partner with a sophisticated mix of technology infrastructure, services, and deep industry expertise. Embedded insurance can transform insurance from a product bought separately to a feature of brands consumers love and we are on a mission to make that happen.

Happy Tint customers include Turo, Deel, uShip, Guesty, Neighbor, BabyQuip, and CitizenShipper, among others.

We’ve raised $30M and are backed by world-class investors such as Y Combinator, QED, Deciens, Nyca, Plug and Play, WIN, Soma Capital, and Pioneer Fund.

About the Role

We’re hiring a Associate Product Manager to support one of our largest and most operationally complex product programs. You’ll report to the Staff Product Manager who owns the program, and work day to day with a small pod of engineers plus ops, data, and partner-facing teammates.

This role sits at the operational core of the product. You’ll support the product and the projects moving through it on the operational side: watching the data behind it, tracking the issues that come in, QA’ing what engineering builds against its acceptance criteria, and keeping everyone, both internally and on the partner side, current on what changed and why.

This is a first product role. You don’t need to know our domain, our partners, or our stack, and we’re not expecting prior PM experience or a technical background. We’re looking for someone curious enough to dig, disciplined enough to close the loop, and unintimidated by unfamiliar systems. The rest we will teach you.

What you’ll do at Tint

  • Stay on top of the data. Track how the data the product runs on is behaving — volume, gaps, anomalies, and the issues that surface from it. You’ll be the person who notices when something looks off before anyone reports it, and who can say what changed and when.
  • Keep the written record true. The part of the job we care most about. Capture is automated notes, transcripts, and summaries generate themselves. Keeping the record correct is not. You’ll maintain one source of truth per thing, reconcile the doc against what was actually agreed in the thread, and keep internal and customer-facing changelogs current after every release, so that when someone asks “why does it work this way?”, the first place they look has the right answer.
  • Be the bridge to ops. Ops sees the product in the wild. You’ll be their first stop for bug reports and UI feedback — intaking it, reproducing it, sharpening it into something engineering can act on, and closing the loop back so ops knows what happened.
  • QA engineering work. Before anything ships, you’ll verify it does what the ticket said it would. That means understanding the acceptance criteria well enough to test against them, catching gaps between intent and implementation, and pushing back when the two don’t match.
  • Keep the board honest. Ticket hygiene and project maintenance: tickets written clearly, statuses accurate, stale work surfaced, nothing quietly rotting in a column. When something is blocked, you flag it to the staff PM early — not after it has already cost the sprint.
  • Investigate. Dig into logs, dashboards, and observability tooling (Datadog and similar) to answer “why is this happening?” You won’t be expected to diagnose every issue yourself, but you should be able to gather enough evidence that the engineer who picks it up starts three steps ahead.

What We’re Looking For

  • This is someone’s first product role. We don’t require a degree, a specific major, or prior PM experience — but we do want evidence you’ve worked somewhere with real stakes and standards, whether that’s a substantive internship, a first job where you owned something, or time in support, QA, ops, coordination, or analytics. We’d rather teach the craft to someone with the right instincts than hire for a rĂ©sumĂ©.
  • Curious, and knows when to stop. You pull the thread when something doesn’t add up, and you ask what something actually means rather than nodding along. Much of this work happens around people who’ve been here years and talk in shorthand — asking costs you nothing here, guessing wrong three weeks later costs everyone. The other half matters just as much: recognizing when you’ve hit the edge of what you can resolve alone, and escalating cleanly instead of disappearing into an investigation for two days.
  • Thinks in workflows, not screens. The expensive gaps are the ones nobody considered until QA: the state that only shows up on a renewal, the case where something gets cancelled halfway through, the step that quietly assumes someone else already did their part. You read a spec and trace the process end to end, then ask what happens when it doesn’t go that way. You’re also often the last person to see something before a user does, so you notice when a flow is confusing or an error message reads like it was written for an engineer rather than a customer - and you say so, even when the ticket technically passes.
  • Works out the how. You’ll be told what matters this week. You won’t be told what the item actually requires, who needs looping in, or what has to be true before it’s done. You work that out, come back with questions rather than a blank stare, and notice the thing that’s been sitting untouched for a week without anyone pointing at it. When the tooling doesn’t do what you need, you find another way to get the answer.
  • A creative problem solver. A lot of this work has no established playbook yet. When the tooling doesn’t do what you need, you find another way to get the answer.
  • Unintimidated by technical things. You don’t need to code or have a technical degree. You do need to be the kind of person who opens the dashboard, reads the spec, clicks into the log, and works out what it’s telling you - and then can talk to an engineer about what broke without getting lost.
  • Writes things down by default. Much of this job is written: tickets, changelogs, bug reports, escalations, call notes. Precise and brief beats thorough and vague. The instinct we’re hiring for treats a decision as unfinished until it’s documented somewhere the team can find it.
  • Someone people can count on. Most of this role is in service of other people — ops needs an answer, an engineer needs context, your PM needs to know where something stands. On a fully remote team that means giving a straight answer, saying so when you don’t know, and coming back when you said you would. The defining trait of a good PM early in their career is simply that things don’t get dropped.

Bonus Points For

  • Exposure to insurance — carrier, broker, MGA, claims, underwriting, policy admin, or an insurtech product or ops team. You don’t need to know the industry, but knowing what a policy, a premium, and a cancellation are will save you a few weeks
  • Hands-on time with an observability tool — Datadog
  • Experience in a QA or test role, formal or informal
  • Familiarity with issue trackers as an owner rather than a user — Linear, Jira, or similar
  • Exposure to insurance, fintech, marketplaces, or another regulated domain
  • Previous exposure to working with a  recurring data feed from an external system.

Why Tint?

Tint isn’t just focused on transforming the entire insurance industry - we have ambitious goals, value merit and open communication, celebrating diversity and unique ideas. At Tint, we support your personal and professional growth by offering the below benefits:

  • Flexible Working.  With team members working across time zones, we are outcome-focused and give our people the flexibility they need to do their best work.  To support flexible working, we’ll give you a stipend to get your home office dialed in and we’ll also reimburse you for co-working space memberships.
  • Flexible Time Off. It’s pretty simple: we don’t control the days and hours that each of us works, so we’re free to manage our time however we want to achieve the goals and deliverables we committed to. We have unlimited vacation time. Use it whenever you need to recharge!
  • Competitive Compensation. In addition to a competitive salary, you’ll receive equity as part of your offer.  We’re all owners - when Tint succeeds, we all succeed! We also help you maximize your money by offering an FSA and a 401(k).
  • Comprehensive Healthcare. Tint covers 100% of employee (and dependent!) premiums for medical, vision and dental.
  • Company Retreats to Exciting Locations. We meet in person as a company twice a year to make sure we have time to connect in real life and get to have those conversations that are better done in person. These retreats are a mix of business and fun and we always choose a cool, central-ish location - think Barcelona, Playa del Carmen, Mallorca… Add on a few days of your flexible time off and you’ve *almost* got a free vacation somewhere cool!

Location

This role is fully remote, however the ideal candidate will need to work in US time zones and be able to travel as often as 6 - 8 weeks for collaborative work opportunities.

Pay Transparency

It is Tint’s intent to pay all employees competitive wages and salaries that are motivational, fair and equitable. The goal of Tint’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage employees to stay with our organization.

This role will receive a competitive base salary, benefits, and equity. The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected hiring salary ranges for this role are set forth below.

  • Tier 1 (Bay Area, NYC, LA, Seattle) = $93,500 - $110,000
  • Tier 2 (Boston, Austin, Chicago, Denver, San Diego, DC) = $84,150 - $99,000
  • Tier 3 (Rest of the US) = $79,475 - $93,500

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Want to know more about life at Tint?

Our careers page has everything you need to get a real feel for who we are — the traits we hire for, how we operate as a remote-first team, recent company news, and why people love working here. Worth a look before your interview.

Tint uses AI tools to support parts of our hiring process, including resume review and candidate evaluation. These tools inform but do not replace human judgment. All hiring decisions are made by people.

We are committed to building a diverse and inclusive company. We welcome people of different backgrounds, experiences, abilities, and perspectives. Tint is proud to be an equal opportunity employer and does not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please let your recruiter know if you need assistance or accommodation due to a disability.

Read the full description
Product Associate Product Manager at Tint

Associate Product Manager supports product operations by tracking data, maintaining documentation, QA-ing releases, and coordinating between engineering, ops, and partner teams.

Junior Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

About Tint

Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled integrations, equipping brands we partner with a sophisticated mix of technology infrastructure, services, and deep industry expertise. Embedded insurance can transform insurance from a product bought separately to a feature of brands consumers love and we are on a mission to make that happen.

Happy Tint customers include Turo, Deel, uShip, Guesty, Neighbor, BabyQuip, and CitizenShipper, among others.

We’ve raised $30M and are backed by world-class investors such as Y Combinator, QED, Deciens, Nyca, Plug and Play, WIN, Soma Capital, and Pioneer Fund.

About the Role

We’re hiring a Associate Product Manager to support one of our largest and most operationally complex product programs. You’ll report to the Staff Product Manager who owns the program, and work day to day with a small pod of engineers plus ops, data, and partner-facing teammates.

This role sits at the operational core of the product. You’ll support the product and the projects moving through it on the operational side: watching the data behind it, tracking the issues that come in, QA’ing what engineering builds against its acceptance criteria, and keeping everyone, both internally and on the partner side, current on what changed and why.

This is a first product role. You don’t need to know our domain, our partners, or our stack, and we’re not expecting prior PM experience or a technical background. We’re looking for someone curious enough to dig, disciplined enough to close the loop, and unintimidated by unfamiliar systems. The rest we will teach you.

What you’ll do at Tint

  • Stay on top of the data. Track how the data the product runs on is behaving — volume, gaps, anomalies, and the issues that surface from it. You’ll be the person who notices when something looks off before anyone reports it, and who can say what changed and when.
  • Keep the written record true. The part of the job we care most about. Capture is automated notes, transcripts, and summaries generate themselves. Keeping the record correct is not. You’ll maintain one source of truth per thing, reconcile the doc against what was actually agreed in the thread, and keep internal and customer-facing changelogs current after every release, so that when someone asks “why does it work this way?”, the first place they look has the right answer.
  • Be the bridge to ops. Ops sees the product in the wild. You’ll be their first stop for bug reports and UI feedback — intaking it, reproducing it, sharpening it into something engineering can act on, and closing the loop back so ops knows what happened.
  • QA engineering work. Before anything ships, you’ll verify it does what the ticket said it would. That means understanding the acceptance criteria well enough to test against them, catching gaps between intent and implementation, and pushing back when the two don’t match.
  • Keep the board honest. Ticket hygiene and project maintenance: tickets written clearly, statuses accurate, stale work surfaced, nothing quietly rotting in a column. When something is blocked, you flag it to the staff PM early — not after it has already cost the sprint.
  • Investigate. Dig into logs, dashboards, and observability tooling (Datadog and similar) to answer “why is this happening?” You won’t be expected to diagnose every issue yourself, but you should be able to gather enough evidence that the engineer who picks it up starts three steps ahead.

What We’re Looking For

  • This is someone’s first product role. We don’t require a degree, a specific major, or prior PM experience — but we do want evidence you’ve worked somewhere with real stakes and standards, whether that’s a substantive internship, a first job where you owned something, or time in support, QA, ops, coordination, or analytics. We’d rather teach the craft to someone with the right instincts than hire for a rĂ©sumĂ©.
  • Curious, and knows when to stop. You pull the thread when something doesn’t add up, and you ask what something actually means rather than nodding along. Much of this work happens around people who’ve been here years and talk in shorthand — asking costs you nothing here, guessing wrong three weeks later costs everyone. The other half matters just as much: recognizing when you’ve hit the edge of what you can resolve alone, and escalating cleanly instead of disappearing into an investigation for two days.
  • Thinks in workflows, not screens. The expensive gaps are the ones nobody considered until QA: the state that only shows up on a renewal, the case where something gets cancelled halfway through, the step that quietly assumes someone else already did their part. You read a spec and trace the process end to end, then ask what happens when it doesn’t go that way. You’re also often the last person to see something before a user does, so you notice when a flow is confusing or an error message reads like it was written for an engineer rather than a customer - and you say so, even when the ticket technically passes.
  • Works out the how. You’ll be told what matters this week. You won’t be told what the item actually requires, who needs looping in, or what has to be true before it’s done. You work that out, come back with questions rather than a blank stare, and notice the thing that’s been sitting untouched for a week without anyone pointing at it. When the tooling doesn’t do what you need, you find another way to get the answer.
  • A creative problem solver. A lot of this work has no established playbook yet. When the tooling doesn’t do what you need, you find another way to get the answer.
  • Unintimidated by technical things. You don’t need to code or have a technical degree. You do need to be the kind of person who opens the dashboard, reads the spec, clicks into the log, and works out what it’s telling you - and then can talk to an engineer about what broke without getting lost.
  • Writes things down by default. Much of this job is written: tickets, changelogs, bug reports, escalations, call notes. Precise and brief beats thorough and vague. The instinct we’re hiring for treats a decision as unfinished until it’s documented somewhere the team can find it.
  • Someone people can count on. Most of this role is in service of other people — ops needs an answer, an engineer needs context, your PM needs to know where something stands. On a fully remote team that means giving a straight answer, saying so when you don’t know, and coming back when you said you would. The defining trait of a good PM early in their career is simply that things don’t get dropped.

Bonus Points For

  • Exposure to insurance — carrier, broker, MGA, claims, underwriting, policy admin, or an insurtech product or ops team. You don’t need to know the industry, but knowing what a policy, a premium, and a cancellation are will save you a few weeks
  • Hands-on time with an observability tool — Datadog
  • Experience in a QA or test role, formal or informal
  • Familiarity with issue trackers as an owner rather than a user — Linear, Jira, or similar
  • Exposure to insurance, fintech, marketplaces, or another regulated domain
  • Previous exposure to working with a  recurring data feed from an external system.

Why Tint?

Tint isn’t just focused on transforming the entire insurance industry - we have ambitious goals, value merit and open communication, celebrating diversity and unique ideas. At Tint, we support your personal and professional growth by offering the below benefits:

  • Flexible Working.  With team members working across time zones, we are outcome-focused and give our people the flexibility they need to do their best work.  To support flexible working, we’ll give you a stipend to get your home office dialed in and we’ll also reimburse you for co-working space memberships.
  • Flexible Time Off. It’s pretty simple: we don’t control the days and hours that each of us works, so we’re free to manage our time however we want to achieve the goals and deliverables we committed to. We have unlimited vacation time. Use it whenever you need to recharge!
  • Competitive Compensation. In addition to a competitive salary, you’ll receive equity as part of your offer.  We’re all owners - when Tint succeeds, we all succeed! We also help you maximize your money by offering an FSA and a 401(k).
  • Comprehensive Healthcare. Tint covers 100% of employee (and dependent!) premiums for medical, vision and dental.
  • Company Retreats to Exciting Locations. We meet in person as a company twice a year to make sure we have time to connect in real life and get to have those conversations that are better done in person. These retreats are a mix of business and fun and we always choose a cool, central-ish location - think Barcelona, Playa del Carmen, Mallorca… Add on a few days of your flexible time off and you’ve *almost* got a free vacation somewhere cool!

Location

This role is fully remote, however the ideal candidate will need to work in US time zones and be able to travel as often as 6 - 8 weeks for collaborative work opportunities.

Pay Transparency

It is Tint’s intent to pay all employees competitive wages and salaries that are motivational, fair and equitable. The goal of Tint’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage employees to stay with our organization.

This role will receive a competitive base salary, benefits, and equity. The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected hiring salary ranges for this role are set forth below.

  • Tier 1 (Bay Area, NYC, LA, Seattle) = $93,500 - $110,000
  • Tier 2 (Boston, Austin, Chicago, Denver, San Diego, DC) = $84,150 - $99,000
  • Tier 3 (Rest of the US) = $79,475 - $93,500

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Want to know more about life at Tint?

Our careers page has everything you need to get a real feel for who we are — the traits we hire for, how we operate as a remote-first team, recent company news, and why people love working here. Worth a look before your interview.

Tint uses AI tools to support parts of our hiring process, including resume review and candidate evaluation. These tools inform but do not replace human judgment. All hiring decisions are made by people.

We are committed to building a diverse and inclusive company. We welcome people of different backgrounds, experiences, abilities, and perspectives. Tint is proud to be an equal opportunity employer and does not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please let your recruiter know if you need assistance or accommodation due to a disability.

Read the full description
Product Associate Product Manager at Tint

Associate PM supports product operations by monitoring data, maintaining documentation accuracy, QA-ing builds, and communicating changes to internal and partner teams.

Junior Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

About Tint

Tint enables SaaS platforms and marketplaces to unlock growth and improve profitability through embedded insurance. We offer plug-and-play and white-labeled integrations, equipping brands we partner with a sophisticated mix of technology infrastructure, services, and deep industry expertise. Embedded insurance can transform insurance from a product bought separately to a feature of brands consumers love and we are on a mission to make that happen.

Happy Tint customers include Turo, Deel, uShip, Guesty, Neighbor, BabyQuip, and CitizenShipper, among others.

We’ve raised $30M and are backed by world-class investors such as Y Combinator, QED, Deciens, Nyca, Plug and Play, WIN, Soma Capital, and Pioneer Fund.

About the Role

We’re hiring a Associate Product Manager to support one of our largest and most operationally complex product programs. You’ll report to the Staff Product Manager who owns the program, and work day to day with a small pod of engineers plus ops, data, and partner-facing teammates.

This role sits at the operational core of the product. You’ll support the product and the projects moving through it on the operational side: watching the data behind it, tracking the issues that come in, QA’ing what engineering builds against its acceptance criteria, and keeping everyone, both internally and on the partner side, current on what changed and why.

This is a first product role. You don’t need to know our domain, our partners, or our stack, and we’re not expecting prior PM experience or a technical background. We’re looking for someone curious enough to dig, disciplined enough to close the loop, and unintimidated by unfamiliar systems. The rest we will teach you.

What you’ll do at Tint

  • Stay on top of the data. Track how the data the product runs on is behaving — volume, gaps, anomalies, and the issues that surface from it. You’ll be the person who notices when something looks off before anyone reports it, and who can say what changed and when.
  • Keep the written record true. The part of the job we care most about. Capture is automated notes, transcripts, and summaries generate themselves. Keeping the record correct is not. You’ll maintain one source of truth per thing, reconcile the doc against what was actually agreed in the thread, and keep internal and customer-facing changelogs current after every release, so that when someone asks “why does it work this way?”, the first place they look has the right answer.
  • Be the bridge to ops. Ops sees the product in the wild. You’ll be their first stop for bug reports and UI feedback — intaking it, reproducing it, sharpening it into something engineering can act on, and closing the loop back so ops knows what happened.
  • QA engineering work. Before anything ships, you’ll verify it does what the ticket said it would. That means understanding the acceptance criteria well enough to test against them, catching gaps between intent and implementation, and pushing back when the two don’t match.
  • Keep the board honest. Ticket hygiene and project maintenance: tickets written clearly, statuses accurate, stale work surfaced, nothing quietly rotting in a column. When something is blocked, you flag it to the staff PM early — not after it has already cost the sprint.
  • Investigate. Dig into logs, dashboards, and observability tooling (Datadog and similar) to answer “why is this happening?” You won’t be expected to diagnose every issue yourself, but you should be able to gather enough evidence that the engineer who picks it up starts three steps ahead.

What We’re Looking For

  • This is someone’s first product role. We don’t require a degree, a specific major, or prior PM experience — but we do want evidence you’ve worked somewhere with real stakes and standards, whether that’s a substantive internship, a first job where you owned something, or time in support, QA, ops, coordination, or analytics. We’d rather teach the craft to someone with the right instincts than hire for a rĂ©sumĂ©.
  • Curious, and knows when to stop. You pull the thread when something doesn’t add up, and you ask what something actually means rather than nodding along. Much of this work happens around people who’ve been here years and talk in shorthand — asking costs you nothing here, guessing wrong three weeks later costs everyone. The other half matters just as much: recognizing when you’ve hit the edge of what you can resolve alone, and escalating cleanly instead of disappearing into an investigation for two days.
  • Thinks in workflows, not screens. The expensive gaps are the ones nobody considered until QA: the state that only shows up on a renewal, the case where something gets cancelled halfway through, the step that quietly assumes someone else already did their part. You read a spec and trace the process end to end, then ask what happens when it doesn’t go that way. You’re also often the last person to see something before a user does, so you notice when a flow is confusing or an error message reads like it was written for an engineer rather than a customer - and you say so, even when the ticket technically passes.
  • Works out the how. You’ll be told what matters this week. You won’t be told what the item actually requires, who needs looping in, or what has to be true before it’s done. You work that out, come back with questions rather than a blank stare, and notice the thing that’s been sitting untouched for a week without anyone pointing at it. When the tooling doesn’t do what you need, you find another way to get the answer.
  • A creative problem solver. A lot of this work has no established playbook yet. When the tooling doesn’t do what you need, you find another way to get the answer.
  • Unintimidated by technical things. You don’t need to code or have a technical degree. You do need to be the kind of person who opens the dashboard, reads the spec, clicks into the log, and works out what it’s telling you - and then can talk to an engineer about what broke without getting lost.
  • Writes things down by default. Much of this job is written: tickets, changelogs, bug reports, escalations, call notes. Precise and brief beats thorough and vague. The instinct we’re hiring for treats a decision as unfinished until it’s documented somewhere the team can find it.
  • Someone people can count on. Most of this role is in service of other people — ops needs an answer, an engineer needs context, your PM needs to know where something stands. On a fully remote team that means giving a straight answer, saying so when you don’t know, and coming back when you said you would. The defining trait of a good PM early in their career is simply that things don’t get dropped.

Bonus Points For

  • Exposure to insurance — carrier, broker, MGA, claims, underwriting, policy admin, or an insurtech product or ops team. You don’t need to know the industry, but knowing what a policy, a premium, and a cancellation are will save you a few weeks
  • Hands-on time with an observability tool — Datadog
  • Experience in a QA or test role, formal or informal
  • Familiarity with issue trackers as an owner rather than a user — Linear, Jira, or similar
  • Exposure to insurance, fintech, marketplaces, or another regulated domain
  • Previous exposure to working with a  recurring data feed from an external system.

Why Tint?

Tint isn’t just focused on transforming the entire insurance industry - we have ambitious goals, value merit and open communication, celebrating diversity and unique ideas. At Tint, we support your personal and professional growth by offering the below benefits:

  • Flexible Working.  With team members working across time zones, we are outcome-focused and give our people the flexibility they need to do their best work.  To support flexible working, we’ll give you a stipend to get your home office dialed in and we’ll also reimburse you for co-working space memberships.
  • Flexible Time Off. It’s pretty simple: we don’t control the days and hours that each of us works, so we’re free to manage our time however we want to achieve the goals and deliverables we committed to. We have unlimited vacation time. Use it whenever you need to recharge!
  • Competitive Compensation. In addition to a competitive salary, you’ll receive equity as part of your offer.  We’re all owners - when Tint succeeds, we all succeed! We also help you maximize your money by offering an FSA and a 401(k).
  • Comprehensive Healthcare. Tint covers 100% of employee (and dependent!) premiums for medical, vision and dental.
  • Company Retreats to Exciting Locations. We meet in person as a company twice a year to make sure we have time to connect in real life and get to have those conversations that are better done in person. These retreats are a mix of business and fun and we always choose a cool, central-ish location - think Barcelona, Playa del Carmen, Mallorca… Add on a few days of your flexible time off and you’ve *almost* got a free vacation somewhere cool!

Location

This role is fully remote, however the ideal candidate will need to work in US time zones and be able to travel as often as 6 - 8 weeks for collaborative work opportunities.

Pay Transparency

It is Tint’s intent to pay all employees competitive wages and salaries that are motivational, fair and equitable. The goal of Tint’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage employees to stay with our organization.

This role will receive a competitive base salary, benefits, and equity. The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected hiring salary ranges for this role are set forth below.

  • Tier 1 (Bay Area, NYC, LA, Seattle) = $93,500 - $110,000
  • Tier 2 (Boston, Austin, Chicago, Denver, San Diego, DC) = $84,150 - $99,000
  • Tier 3 (Rest of the US) = $79,475 - $93,500

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Want to know more about life at Tint?

Our careers page has everything you need to get a real feel for who we are — the traits we hire for, how we operate as a remote-first team, recent company news, and why people love working here. Worth a look before your interview.

Tint uses AI tools to support parts of our hiring process, including resume review and candidate evaluation. These tools inform but do not replace human judgment. All hiring decisions are made by people.

We are committed to building a diverse and inclusive company. We welcome people of different backgrounds, experiences, abilities, and perspectives. Tint is proud to be an equal opportunity employer and does not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please let your recruiter know if you need assistance or accommodation due to a disability.

Read the full description
Product Practicante en Product Management at Sezzle

Product intern supports the Payments & Fees team by managing tickets, organizing backlogs, analyzing payment data, and collaborating with engineering, design, and data teams.

Junior Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with a wide range of flexible payment options designed to give customers more choice, accessibility, and a smarter overall experience. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role:

We are seeking a curious, driven, and thoughtful Product Intern to join our Payments & Fees team. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a growing team, with abundant prospects for career advancement.

If you want to truly understand how fintech works, there’s no better place to start than payments — and no better seat than product. The Payments & Fees team sits at the intersection of technology, data, and business, working with payment processors, payment method providers, and cross-functional partners across the company. As a product intern here, you won’t be watching from the sidelines. You’ll be in the room (or the channel) where decisions get made, picking up context fast and contributing to a team that moves quickly and takes its craft seriously.

You’ll support the product manager across a high-throughput environment: helping keep the backlog organized, digging into data to understand payment flows, and working alongside an efficient and technically sharp engineering team, as well as Design and Data teams. Product management is one of those rare roles where no two days look the same — you’re constantly context-switching between technical conversations, business problems, and user needs, and that’s exactly what makes it exciting.

What You’ll Do:

Ticket Management & Product Support

  • Assist the product manager in drafting, organizing, and tracking tickets for changes and improvements to the payments service. Help ensure work is well-documented, properly prioritized, and moving through the backlog. Follow up on status and surface blockers when needed.

Context Gathering & Stakeholder Support

  • Help the product manager stay on top of inputs from multiple stakeholders by gathering background context, summarizing key information, and preparing materials ahead of provider meetings. Respond to routine internal questions by pulling the right information from available resources.

Payment Workflow Analysis

  • Learn and apply SQL to query payment data and support the creation and maintenance of dashboards that track payment performance, processing failures, and operational health. Help flag anomalies in payment flows and assist in assembling data for reviews and investigations.

Documentation & Process Tracking

  • Maintain clear internal documentation for payment flows, fee structures, and operational processes. Help keep cross-functional teams aligned with concise, well-structured written updates.

Agile Meetings

  • Participate in agile meetings and collaborate with engineering, operations, compliance, and support teams. One of the most valuable things a product manager does is serve as a bridge between tech and the business — translating technical challenges into clear language and business needs into actionable requirements. You’ll get hands-on experience doing exactly that.

What We Look For:

  • Currently pursuing a Bachelor’s degree in Business, Computer Science, Economics, Finance, or a related field
  • A genuine interest in payments, fintech, and how complex financial systems work under the hood
  • Natural curiosity and a logical mindset — you enjoy working through problems, aren’t afraid to ask questions, and get satisfaction from figuring things out
  • Strong attention to detail — you notice when something’s off and follow through until it’s resolved
  • Comfort working with data and a willingness to learn SQL; prior experience is a plus but not required
  • Effective written and verbal communication — you can summarize a complex topic clearly and ask the right questions to fill in gaps
  • Prior experience in internships, projects, or extracurriculars related to product, fintech, data analysis, or startups is a plus — but we hire for potential, not just pedigree.
  • Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication.

About You:

  • You have relentlessly high standards — many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
  • You’re not bound by convention — your success and much of the fun lies in developing new ways to do things.
  • You need action — speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
  • You earn trust — you listen attentively, speak candidly, and treat others respectfully.
  • You have backbone; disagree, then commit — you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
  • You deliver results — you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

Compensation: The salary for the Product Intern is $2.800.000 COP monthly.

#Li-remote #Full-time

Read the full description
Product Practicante en Product Management at Sezzle

Product intern supports the payments PM by organizing backlog, analyzing data on payment flows, and coordinating across engineering and design teams.

Junior Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with a wide range of flexible payment options designed to give customers more choice, accessibility, and a smarter overall experience. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role:

We are seeking a curious, driven, and thoughtful Product Intern to join our Payments & Fees team. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a growing team, with abundant prospects for career advancement.

If you want to truly understand how fintech works, there’s no better place to start than payments — and no better seat than product. The Payments & Fees team sits at the intersection of technology, data, and business, working with payment processors, payment method providers, and cross-functional partners across the company. As a product intern here, you won’t be watching from the sidelines. You’ll be in the room (or the channel) where decisions get made, picking up context fast and contributing to a team that moves quickly and takes its craft seriously.

You’ll support the product manager across a high-throughput environment: helping keep the backlog organized, digging into data to understand payment flows, and working alongside an efficient and technically sharp engineering team, as well as Design and Data teams. Product management is one of those rare roles where no two days look the same — you’re constantly context-switching between technical conversations, business problems, and user needs, and that’s exactly what makes it exciting.

What You’ll Do:

Ticket Management & Product Support

  • Assist the product manager in drafting, organizing, and tracking tickets for changes and improvements to the payments service. Help ensure work is well-documented, properly prioritized, and moving through the backlog. Follow up on status and surface blockers when needed.

Context Gathering & Stakeholder Support

  • Help the product manager stay on top of inputs from multiple stakeholders by gathering background context, summarizing key information, and preparing materials ahead of provider meetings. Respond to routine internal questions by pulling the right information from available resources.

Payment Workflow Analysis

  • Learn and apply SQL to query payment data and support the creation and maintenance of dashboards that track payment performance, processing failures, and operational health. Help flag anomalies in payment flows and assist in assembling data for reviews and investigations.

Documentation & Process Tracking

  • Maintain clear internal documentation for payment flows, fee structures, and operational processes. Help keep cross-functional teams aligned with concise, well-structured written updates.

Agile Meetings

  • Participate in agile meetings and collaborate with engineering, operations, compliance, and support teams. One of the most valuable things a product manager does is serve as a bridge between tech and the business — translating technical challenges into clear language and business needs into actionable requirements. You’ll get hands-on experience doing exactly that.

What We Look For:

  • Currently pursuing a Bachelor’s degree in Business, Computer Science, Economics, Finance, or a related field
  • A genuine interest in payments, fintech, and how complex financial systems work under the hood
  • Natural curiosity and a logical mindset — you enjoy working through problems, aren’t afraid to ask questions, and get satisfaction from figuring things out
  • Strong attention to detail — you notice when something’s off and follow through until it’s resolved
  • Comfort working with data and a willingness to learn SQL; prior experience is a plus but not required
  • Effective written and verbal communication — you can summarize a complex topic clearly and ask the right questions to fill in gaps
  • Prior experience in internships, projects, or extracurriculars related to product, fintech, data analysis, or startups is a plus — but we hire for potential, not just pedigree.
  • Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication.

About You:

  • You have relentlessly high standards — many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
  • You’re not bound by convention — your success and much of the fun lies in developing new ways to do things.
  • You need action — speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
  • You earn trust — you listen attentively, speak candidly, and treat others respectfully.
  • You have backbone; disagree, then commit — you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
  • You deliver results — you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

Compensation: The salary for the Product Intern is $2.800.000 COP monthly.

#Li-remote #Full-time

Read the full description
Product Associate Product Manager - Bay Area Based at Side

Associate Product Manager executes on product features and initiatives for a real estate platform, working with engineering and UX teams under senior guidance.

Junior Onsite Posted 13 days ago RemoteFirstJobs Product
What this role involves

At Side, we believe everyone should own their path.

Side partners with top-producing real estate professionals to help them own and operate their own boutique real estate companies, without the legal, regulatory, or operational complexity of running a traditional brokerage. As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that increases efficiency, strengthens client relationships, and enables entrepreneurs to focus on what they do best — selling real estate and growing their businesses.

Headquartered in San Francisco and backed by more than $300 million from top-tier venture capital firms, Side is recognized as one of the most innovative and fastest-growing companies in real estate. At Side, you’ll work alongside experienced industry leaders and world-class engineers to help shape the future of real estate and empower exceptional professionals to thrive as business owners.

ABOUT THE TEAM

The Product team at Side drives product vision, strategic planning, and the design, rollout, and measurement of new products and features. The team is responsible for delivering products that delight customers and impact the business, and for measuring that impact against well-defined success outcomes. We build products iteratively based on data-directed insights and user feedback, and generate insightful hypotheses about our users and their needs. We regularly collaborate with internal partners and are in a unique position of easy access to users for real time feedback due to our close partnerships with our customers & their teams. We believe that collaboration, teamwork, and communication are critical to the product development process. We strive to communicate clearly, manage expectations proactively, and exercise full transparency with our partners and teammates.

ABOUT THE ROLE

As an Associate Product Manager who is new or early in the Product Management career path, you will be learning and applying core Product skills.  Your focus will be on execution with the UX and Engineering members on your team, under the guidance and coaching of senior Product team members, and working on defined problems and features in our Transaction & Compliance Management product.  You will clearly define product work, participate in planning, test and validate completed work, and participate in release planning and communication.  In partnership with adjacent teams on the platform, you will leverage both product iteration and 10x innovation to provide industry-leading automation, efficiency, and ease-of-use.   You will deeply understand the customer, begin to leverage data to validate solution impact, and play a key role in driving predictable, measurable success for our customers and for Side.

This is a hybrid role based in our San Francisco headquarters. To foster collaboration and maintain our fast-paced culture, we require 2 days per week in the office.

What you’ll be doing

  • In partnership with your UX and Engineering Lead counterparts, and with guidance from senior Product team members, driving the work of the Agile team to produce high-quality, reliable, and high-impact product iterations and releases
  • Clearly defining product features, functional requirements, and acceptance criteria to empower efficient and high-quality product work, leveraging AI tools to amplify your work and impact
  • Coding with AI to produce prototypes, examples, and other artifacts for clearly articulating features and requirements
  • Leveraging data analytics and qualitative understanding to validate feature adoption and impact
  • Collaborating with senior Product team members to prioritize the backlog of work to deliver the most impactful and strategically sequenced releases and improvements
  • Participating in team Agile ceremonies to groom, plan, execute, and improve
  • Working with the Go-to-Market team to document product releases for internal and external stakeholders, and providing team updates/training for major releases
  • Releasing as needed to alpha/beta groups for refinement, feedback, and hardening
  • Contributing skills, artifacts, and best practices for AI use in the team

What will make you a strong fit for the role

  • Experience working in a fast-paced, startup environment
  • Comfort with distilling ambiguity into an actionable path to execute and learn
  • Strong written and verbal communication skills, with an ability to tailor communication style, format, and depth based on your audience
  • Aptitude working with technology and collaborating with others who have varying degrees of technical skills
  • Extreme comfort using AI tools and skills to accelerate your work and expand the breadth of your impact
  • Ability to organize and leverage data for evaluation and decision making
  • Growth Mindset: embrace challenges, persist through setbacks, focus on fearless learning, thrive on effort
  • Experience working directly with customers and with interdisciplinary cross-functional teams
  • Ownership mentality with strong execution capability and a track record of achieving measurable results
  • High empathy, curiosity, self-awareness, and transparency in both wins and misses
  • Strong work ethic with a willingness to dive deep into the details
  • Bonus: experience with data analytics - SQL, advanced spreadsheet functions, business analytics tools
  • B.A., B.S. or equivalent

$115,000 - $140,000 a year

Competitive salary

Stock options

Best-in-class benefits, including 100% healthcare coverage (medical, vision and dental)

Flexible PTO

Learning & Development credit

Pet friendly environment

Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply!

Side uses the E-Verify employment verification program.

Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.

Read the full description
Product Associate Product Manager - Bay Area Based at Side

Associate Product Manager executes on product strategy, collaborates with engineering and design teams, and validates features for a real estate platform.

Junior Hybrid Posted 13 days ago RemoteFirstJobs Product
What this role involves

At Side, we believe everyone should own their path.

Side partners with top-producing real estate professionals to help them own and operate their own boutique real estate companies, without the legal, regulatory, or operational complexity of running a traditional brokerage. As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that increases efficiency, strengthens client relationships, and enables entrepreneurs to focus on what they do best — selling real estate and growing their businesses.

Headquartered in San Francisco and backed by more than $300 million from top-tier venture capital firms, Side is recognized as one of the most innovative and fastest-growing companies in real estate. At Side, you’ll work alongside experienced industry leaders and world-class engineers to help shape the future of real estate and empower exceptional professionals to thrive as business owners.

ABOUT THE TEAM

The Product team at Side drives product vision, strategic planning, and the design, rollout, and measurement of new products and features. The team is responsible for delivering products that delight customers and impact the business, and for measuring that impact against well-defined success outcomes. We build products iteratively based on data-directed insights and user feedback, and generate insightful hypotheses about our users and their needs. We regularly collaborate with internal partners and are in a unique position of easy access to users for real time feedback due to our close partnerships with our customers & their teams. We believe that collaboration, teamwork, and communication are critical to the product development process. We strive to communicate clearly, manage expectations proactively, and exercise full transparency with our partners and teammates.

ABOUT THE ROLE

As an Associate Product Manager who is new or early in the Product Management career path, you will be learning and applying core Product skills.  Your focus will be on execution with the UX and Engineering members on your team, under the guidance and coaching of senior Product team members, and working on defined problems and features in our Transaction & Compliance Management product.  You will clearly define product work, participate in planning, test and validate completed work, and participate in release planning and communication.  In partnership with adjacent teams on the platform, you will leverage both product iteration and 10x innovation to provide industry-leading automation, efficiency, and ease-of-use.   You will deeply understand the customer, begin to leverage data to validate solution impact, and play a key role in driving predictable, measurable success for our customers and for Side.

This is a hybrid role based in our San Francisco headquarters. To foster collaboration and maintain our fast-paced culture, we require 2 days per week in the office.

What you’ll be doing

  • In partnership with your UX and Engineering Lead counterparts, and with guidance from senior Product team members, driving the work of the Agile team to produce high-quality, reliable, and high-impact product iterations and releases
  • Clearly defining product features, functional requirements, and acceptance criteria to empower efficient and high-quality product work, leveraging AI tools to amplify your work and impact
  • Coding with AI to produce prototypes, examples, and other artifacts for clearly articulating features and requirements
  • Leveraging data analytics and qualitative understanding to validate feature adoption and impact
  • Collaborating with senior Product team members to prioritize the backlog of work to deliver the most impactful and strategically sequenced releases and improvements
  • Participating in team Agile ceremonies to groom, plan, execute, and improve
  • Working with the Go-to-Market team to document product releases for internal and external stakeholders, and providing team updates/training for major releases
  • Releasing as needed to alpha/beta groups for refinement, feedback, and hardening
  • Contributing skills, artifacts, and best practices for AI use in the team

What will make you a strong fit for the role

  • Experience working in a fast-paced, startup environment
  • Comfort with distilling ambiguity into an actionable path to execute and learn
  • Strong written and verbal communication skills, with an ability to tailor communication style, format, and depth based on your audience
  • Aptitude working with technology and collaborating with others who have varying degrees of technical skills
  • Extreme comfort using AI tools and skills to accelerate your work and expand the breadth of your impact
  • Ability to organize and leverage data for evaluation and decision making
  • Growth Mindset: embrace challenges, persist through setbacks, focus on fearless learning, thrive on effort
  • Experience working directly with customers and with interdisciplinary cross-functional teams
  • Ownership mentality with strong execution capability and a track record of achieving measurable results
  • High empathy, curiosity, self-awareness, and transparency in both wins and misses
  • Strong work ethic with a willingness to dive deep into the details
  • Bonus: experience with data analytics - SQL, advanced spreadsheet functions, business analytics tools
  • B.A., B.S. or equivalent

$115,000 - $140,000 a year

Competitive salary

Stock options

Best-in-class benefits, including 100% healthcare coverage (medical, vision and dental)

Flexible PTO

Learning & Development credit

Pet friendly environment

Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply!

Side uses the E-Verify employment verification program.

Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.

Read the full description
Product Assistant Auto Insurance Product Manager

Assists in managing auto insurance product strategy, roadmap, and cross-functional initiatives at GEICO.

Junior Posted 17 days ago Himalayas
What this role involves
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Read the full description
Product Intern Product Owner - Join our Product Squad!

Intern product owner collaborates with product squad to deliver results, improve efficiency, and solve problems while learning product management fundamentals.

Junior Posted 20 days ago Himalayas
What this role involves
If you are a growth-oriented person who is passionate about delivering results, creating value, improving the team's efficiency, investigating problems, and finding solutions - join our Team!
Read the full description
Product Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions at Harbor.ai

Business analyst designs and implements workflow automation solutions for legal departments using no-code/low-code platforms, working across discovery, design, testing, and client delivery.

Junior Posted 20 days ago RemoteFirstJobs Product
What this role involves

Harbor is seeking an entry-level Associate Consultant to join our Corporate Legal Solutions Team.  At the intersection of legal innovation and digital transformation, our Business Analysts play a critical role in reshaping how legal departments operate. We work with corporate legal teams, law firms, and enterprise partners to streamline processes, reduce operational friction, and introduce automation where it matters most. We are a high-growth team of advisors and hands-on contributors working on cutting-edge legal technology and workflow automation solutions. This role is ideal for someone who loves solving problems, designing elegant workflows, and contributing to a mission-driven team that values innovation, ownership, and impact.

As a Business Analyst/Associate Consultant, you will serve as a strategic bridge between the business and technology. You will work directly with legal departments at Fortune 500 companies, identifying pain points in legal and compliance workflows and designing automation solutions using no-code or low-code platforms. You will be involved in all aspects of client engagement, from discovery and ideation to implementation and delivery.

You will also have the opportunity to:

  • Operate as part of a nimble team of consultants (typically 2–5), with mentorship from senior leaders
  • Play a key role in process redesign, system testing, and client success
  • Help shape the future of a rapidly growing tech-driven consulting firm

Responsibilities:

  • Conduct interviews, research, and process observations to identify automation opportunities
  • Create process maps, requirements documents, and solution designs that reflect optimized workflows
  • Develop and test automated workflows using no-code or low-code platforms
  • Troubleshoot workflows not meeting customer expectations
  • Alter existing workflows based on changing user requirements, Serve as the voice of the user, ensuring intuitive, efficient, and delightful end-user experiences
  • Provide first-line support to business and legal users of CLM platforms and legal AI tools through established support channels.
  • Support data-quality, reporting, testing, and administrative activities as needed.
  • Facilitate workshops, client presentations, and real-time problem solving
  • Maintain project ownership, monitoring timelines, scope, and budget to ensure successful outcomes
  • Deliver client-facing reports, proposals, and supporting documentation
  • Build expertise in legal technology tools, workflow best practices, and system integrations
  • Collaborate with cross-functional teams including engineers, legal professionals, and developers
  • Stay ahead of legal tech trends and identify areas for innovation and growth

What We Are Looking For:

  • Strong analytical and problem-solving skills, especially around processes and systems
  • Ability to communicate complex ideas clearly, both verbally and in writing
  • Experience creating process documentation and workflow diagrams
  • Comfort translating business requirements into technical specifications or configurations
  • Proficiency with productivity tools such as Excel, PowerPoint, Word, and Visio or Lucidchart
  • Technical aptitude and a willingness to learn no-code or low-code platforms
  • Passion for legal technology, operations, or enterprise workflow automation
  • Experience working with legal departments or related functions is a plus
  • Entrepreneurial mindset that is confident, adaptable, and proactive
  • Willingness to work in a fast-paced, collaborative, and remote-first environment
  • Bonus: familiarity with platforms like TAP, ServiceNow, Onit, Checkbox, Airtable, Malbek, or Tonkean

Qualifications:

  • Four-year undergraduate degree in business, finance, legal studies, MIS, computer science, or a similar field
  • Three or more years of experience in consulting, legal operations, or process automation
  • Demonstrated leadership in academic, professional, or extracurricular settings
  • Relevant internships or early-stage startup experience preferred

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

Read the full description