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Operations District Administrative Assistant

Manages administrative tasks and operations support across multiple locations or districts within an organization.

Mid Posted about 14 hours ago Himalayas
What this role involves
With a career at The Home Depot, you can be yourself and also be part of something bigger.
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Operations Regulatory Publishing Manager (LATAM)

Manages regulatory publishing processes and documentation workflows for Latin American life sciences operations.

Mid Posted about 14 hours ago Himalayas
What this role involves
Regulatory Publishing Manager (LATAM)Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success.
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Operations Operations & Executive Assistant (S)

Manages executive and operational tasks including scheduling, correspondence, project coordination, and administrative support for leadership.

Mid Remote Posted about 15 hours ago Himalayas
What this role involves
★ PLEASE SUBMIT YOUR CV IN ENGLISH ★ Operations & Executive Assistant Location: Remote — Latin America Work Arrangement: Fully Remote Employment Type: Full-Time Contractor Industry: Professional Services / Consulting Compensation:$1,800 – $2,200 USD/month English Proficiency: Professional written and spoken English required Schedule: Full-Time | Meaningful overlap with U.
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Operations Sales Operations Specialist at Axonius

Manages day-to-day sales operations for EMEA and APAC regions, ensuring pipeline discipline, process consistency, and operational efficiency across the sales lifecycle.

Mid Remote Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

We are looking for a Sales Operations Specialist to join our global Sales Operations team, supporting our EMEA and APAC regions. This role is embedded in the day-to-day operations of our regional sales business, working directly with EMEA and APAC sales leaders to drive pipeline discipline, process consistency, and operational efficiency. You will serve as a key operational partner to the field, ensuring our sales teams are set up to execute effectively and that our go-to-market processes are followed rigorously.

Responsibilities

  • Act as the primary day-to-day operations partner for EMEA and APAC sales managers, supporting pipeline management calls and ensuring adherence to CRM and sales process standards
  • Own operational execution across the regional sales lifecycle — from lead qualification through deal closure — identifying bottlenecks and driving process improvements
  • Collaborate with Sales Leadership, Finance, Revenue Operations, and Business Systems teams to support regional forecasting, goal-setting, and quarterly business reviews
  • Partner with the Sales Enablement team to ensure adoption of key sales practices, tools, and methodology (e.g., MEDDPICC) across EMEA and APAC teams

Minimum Qualifications

  • 2+ years of experience in Sales Operations, Revenue Operations, or a GTM-facing business operations role within a SaaS or software company
  • Direct experience supporting a quota-carrying sales team in an operational or business partnering capacity
  • Working knowledge of Salesforce CRM, including pipeline management and deal tracking
  • Experience collaborating cross-functionally with Sales, Finance, or HR to execute on a shared operational process

Preferred Qualifications

  • Prior exposure to sales compensation plan administration or incentive program tracking
  • Familiarity with MEDDPICC or a comparable enterprise sales qualification methodology
  • Experience supporting EMEA or APAC sales teams, including comfort working across multiple time zones
  • Experience participating in annual or quarterly planning cycles for an international sales team, including territory design or quota distribution
  • Exposure to sales forecasting processes, including pipeline review cadences and call preparation
  • Experience leveraging AI tools (e.g., generative AI assistants, AI-powered CRM features, or sales intelligence platforms) to improve operational efficiency or accelerate analysis

#LI-AZ1 #LI-REMOTE

About Axonius:

Axonius transforms cyber asset intelligence into actionability. With the Axonius Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization’s IT infrastructure to optimize mission-critical risk, performance, and cost measures via actionable intelligence.

Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, Axonius is the one place to go for Security, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius supports millions of assets for leading customers across industries and around the world.

Axonius makes it a priority to invest in our people with competitive compensation and benefits, growth opportunities, community-building, and so much more. Learn more about benefits at Axonius.

At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard torace, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.

Axonius participates in E-Verify. To learn more, please review the E-Verify Participation Poster (PDF) and the Right to Work Poster (PDF). By submitting your application to us, you acknowledge that your personal data will be processed in accordance with our Global Job Candidate Privacy Notice.

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Operations Payment Operations Analyst at Gusto

Manages payment workflows and resolves operational exceptions across Gusto's payment systems, coordinating with engineering, product, and banking partners.

Mid Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

About Gusto

At Gusto, we’re on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

Payments at Gusto aren’t just infrastructure — they’re the reason people get paid on time, every time. Payment Operations sits within Gusto’s Money team, a cross-functional group spanning Engineering, Product, and Operations that powers money movement across Gusto’s growing product surface: core payroll, contractor payments, international money movement, and new business offerings like PEO.

As a Payment Operations Analyst, you’ll own specific end-to-end payment workflows, resolve exceptions that require real judgment, and help make our systems more reliable and efficient over time. Gusto’s payment surface area is expanding — and this team is at the center of that growth.

This is a role for someone who can shift from investigating a single misfired transaction to coordinating a response on a payment outage affecting thousands — and bring the same rigor to both. You think in systems. You hold partners accountable. You lead with curiosity and embrace AI as a core part of how you work.

You’ll collaborate closely with Engineering, Product, Accounting, Risk, and CX — and you’ll develop strong day-to-day relationships with Gusto’s bank and payment partners. When something breaks or slows down, you’re the one who drives it to resolution.

Here’s what you’ll do day-to-day:

Support the payment lifecycle end-to-end

  • Own the operational layer of specific payment workflows — ACH processing, exception handling, refunds, collection re-debits, reconciliation. When something is off, you investigate, escalate where needed, and see it through to resolution. And when you see a pattern, you push to fix the root cause.

Build alongside Product and Engineering

  • Payment Operations doesn’t just react — we shape how the systems work. You’ll contribute to product specs, surface operational pain points, help define requirements, and participate in launches. You’re a partner in building, not just a consumer of what gets shipped.

Close the loop on customer pain

  • Customer and CX feedback is signal. You actively mine it to identify friction in payment flows, prioritize what matters, and bring those insights into the operational and product conversations where decisions get made.

Think in systems

  • Connect the dots across rails, partners, reconciliation, compliance, and customer experience. When an issue surfaces, you understand how it ripples — and you bring that perspective to cross-functional conversations.

Hold partners to a high standard

  • Work directly with Gusto’s bank and payment partners — domestic and international — to triage issues, resolve escalations, and maintain strong working relationships. You know how to be firm and collaborative at the same time, and you don’t let things sit.

Lead with AI

You use AI as a genuine work partner — to move faster on analysis, draft communications, synthesize data, and automate the repetitive. You’re always looking for the smarter way to get to the answer.

Here’s what we’re looking for:

  • 3+ years of experience in payment operations, banking operations, treasury operations, or a related role at a fintech or financial institution
  • Working knowledge of domestic payment rails (ACH/Nacha, wires, RTP) and/or international money movement (cross-border transfers, FX, global disbursement networks); experience across both is a strong plus
  • Strong analytical instincts — you look for the pattern behind the problem and can query or structure data to find it (SQL a plus but not required)
  • Experience working with bank portals, payment processors, or reconciliation tools
  • Ability to communicate clearly with both operational and technical counterparts; you can write a crisp Slack to an engineer and a professional escalation to a bank partner
  • Comfortable working in ambiguity and taking ownership without waiting for perfect information
  • Eager to build AI into how you work — whether you’re already using it daily or just getting started, you see it as a genuine productivity lever and are committed to developing that fluency
  • Knowledge of relevant compliance frameworks (Nacha operating rules, unclaimed property, money transmission) is a strong plus

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto’s subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto’s Applicant Privacy Notice.

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Operations Support Operations Manager at Boulevard

Manages support operations processes, tech stack administration, and strategic initiatives bridging support and revenue operations teams.

Mid Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen.

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Come do the best work of your life at Boulevard

We are looking for a Support Operations Manager to be the primary owner of operations within the Support organization. In this role you will report to the VP of Revenue Operations as we believe in the power of centralized operations across Sales, Marketing and Customer Experience. You will manage both the day-to-day administration of our tools and processes and the execution of strategic initiatives in partnership with Support leadership.

In this role, you’ll serve as the bridge between Support and Revenue Operations, ensuring alignment across systems, data, and processes. You’ll bring a deep understanding of industry best practices, proactively identify areas for improvement, and implement scalable solutions that empower our Support team to deliver a seamless end-to-end customer experience.

What you’ll do here:

  • Own administration and optimization of our Support tech stack (Salesforce, Intercom, Jira), including integrations that enable seamless handoffs, ensuring reliable day-to-day operations while continuously improving system performance.
  • Execute strategy in partnership with Support leadership, translating business objectives into operational processes, workflows, and tool configurations.
  • Design and implement flows that sync data from Intercom and Jira back to Salesforce, giving customer-facing teams visibility into customer interactions and reliable reporting.
  • Design and maintain dashboards in Intercom and Salesforce that measure Support KPIs, and provide high-level and ad hoc reporting/analysis to Support and CX leadership to enable data-driven decisions.
  • Proactively identify and implement automation, workflow improvements, and tooling enhancements, leveraging AI where it drives measurable impact.
  • Collaborate closely with Revenue Operations and cross-functional stakeholders with diverse working styles to ensure consistency in data, tooling, and process design, and to build alignment without direct authority.
  • Support change management, reporting, and Support influx for Boulevard product releases.
  • Maintain clear documentation of processes and workflows in Confluence, scaling operational knowledge across the team.

What you’ll need to thrive:

  • 3-5+ years of experience in Support Operations, Business Operations, or a similar role in a fast-paced SaaS environment.
  • Experience supporting senior leaders (Director+) within multi-tiered Support orgs, with an understanding of how tiering structures, escalation paths, and management layers shape operational priorities and decision-making.
  • Proven expertise administering and optimizing Support Ticketing platforms and AI chat bots. (Salesforce and Intercom or similar are preferred.)
  • Familiarity with workflow automation tools and integrations across business systems.
  • Strong analytical skills paired with deep fluency in Support metrics, data, and KPIs (e.g. SLA adherence, CSAT, ticket volume/backlog, resolution time). Comfortable continually monitoring data to surface trends, actionable insights, and operational gaps before they become problems.
  • Resourcefulness, ability to research problems, and leverage available resources.
  • Experience presenting on projects, initiatives, and OKRs to cross-functional and senior audiences, translating operational work into clear business impact.
  • Effective project management skills with experience managing cross-functional initiatives, communicating tradeoffs, mitigating risks, and delivering outcomes.
  • Comfortable balancing reactive support requests, operational administration, strategic projects, and ad hoc asks while prioritizing based on business impact.
  • Strong technical aptitude, with the ability to quickly learn new systems, understand how they fit together, and confidently apply that knowledge to solve business problems.

Key Attributes:

  • Operational Expert - You understand support operations best practices and know how to implement them effectively.
  • Hands-on Owner - You’re comfortable rolling up your sleeves to configure tools, troubleshoot issues, and keep operations running smoothly.
  • Relationship Builder - You align closely with Support leadership and RevOps, work effectively across seniority levels and working styles, and build the trust needed to drive progress without direct authority.
  • Continuous Improver - You proactively identify gaps and bring forward solutions that drive measurable impact.
  • High Accountability - You act like an owner, hold yourself to high standards, and move with speed and accuracy.

How we’ll take care of you:

How We Take Care of Our Team

Our business is deeply immersed in an industry that’s centered around helping people feel their best, so we know that taking care of yourself isn’t selfish; it’s essential. That’s why our culture pairs high standards with genuine care. We don’t glorify burnout or wear ‘always on’ as a badge of honor. Instead, we’ve created benefits designed to support you inside and outside of work, so you can bring your best self to both.

Here’s how we support you:

  • Competitive base pay and performance bonus eligibility because you deserve to be rewarded for your impact.
  • Equity participation for all full-time employees because we believe the people helping build Boulevard should share in our long-term success.
  • Comprehensive medical coverage with up to 100% employee premium coverage and 75% dependent coverage to help take care of you and your loved ones.
  • An annual $1,200 HSA employer contribution for eligible plans to help support healthcare costs and future planning.
  • 100% covered dental, vision, life, and disability insurance, ensuring you stay healthy, protected, and ready for whatever life brings.
  • 12 weeks of fully paid U.S. parental leave supporting all new parents equally as they take the time to bond, adjust, and be present when welcoming a new family member.
  • Flexible paid time off, plus 10 U.S. company holidays, where you are encouraged to rest, recharge, and take the time you need, guilt-free.
  • Fully remote with support, including a $200 home office setup allowance and a $50 monthly WFH reimbursement so your workspace is set up for success.
  • $200 quarterly Boulevard Bucks to prioritize your well-being and stay connected to the industry we serve.
  • And other perks like One Medical membership and Employee Assistant Program.

To learn how Boulevard collects, uses, and protects personal information related to candidates and employees, please review our Boulevard Employee & Personnel Privacy Notice.

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Operations Deal Desk Analyst at AlphaSense

Analyst manages deal structures, pricing, and contract workflows while designing processes and metrics for the sales operations team.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Location: Remote (US) - Mountain or Pacific Time

Reports to: Deal Desk Manager

About the Team: The Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account executives, account managers and sales development reps. We create and implement operational reporting & analytics, improve processes, and enable strategic initiatives that impact the revenue organization.  At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.

About the Role: We’re looking for an Analyst to join our Deal Desk team as we scale. This role sits at the intersection of Sales, Finance, and Legal — helping structure, price, resolve redlines and close deals quickly while setting the foundation for repeatable, auditable processes. You’ll combine hands-on deal support with process design and a growing use of AI tooling to speed up cycle times, and you’ll help define the metrics that show how well the team and our deals are performing.

Who you are:

  • 2+ years of experience in Deal Desk, Sales Operations, FP&A, or a related revenue operations function, ideally at a high-growth SaaS or tech company.
  • Strong grasp of deal structuring, pricing, and contract fundamentals (discounting, ramps, multi-year terms, non-standard clauses).
  • Hands-on experience with CRM (Salesforce). Quoting and/or CLM tools experience is a plus.
  • Curiosity for applying AI tools to operational or deal workflows.
  • Excellent judgment under time pressure
  • Strong cross-functional communicator, comfortable working with Sales, Legal, and Finance.
  • Process-oriented mindset with a bias toward documenting and scaling what works.

What You’ll Do

  • Proactively review inbound deals for structure, pricing, discounting, and terms before they reach approval — flagging risk and inconsistency early rather than after the fact.
  • Serve as a hands-on partner to Sales throughout the deal cycle, answering questions about deal commercials in real time and unblocking deals stuck in review.
  • Apply pricing guardrails and discount frameworks consistently, and escalate exceptions through the appropriate approval path.
  • Partner with Legal and Finance to ensure non-standard terms are reviewed, priced, and documented correctly.
  • Identify bottlenecks and drive continuous improvement in the deal review process — from approval routing to documentation to handoffs between teams.
  • Work with RevOps/Systems teams to embed AI-assisted steps directly into the Deal Desk workflow (CPQ, CLM, CRM).
  • Maintain the core Deal Desk metrics: cycle time, approval turnaround, discount/exception rates, deal desk SLA attainment, and deal quality.

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$105,000—$115,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

  • AlphaSense never asks candidates to pay for job applications, equipment, or training.
  • All official communications will come from an @alpha-sense.com email address.
  • If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

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Operations HubSpot Implementation Specialist at Pavago

Implements and optimizes HubSpot CRM systems across Sales, Marketing, and Service Hubs, configuring workflows, managing data migrations, and enabling clients through training and consulting.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

HubSpot Implementation Specialist – Remote

Position Type: Full-Time, Remote

Location: Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement.

In this role, you’ll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. You’ll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices.

If you’re passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit.

What You’ll Own

HubSpot Implementation & System Configuration

  • Configure and optimize HubSpot across:

    • Sales Hub
    • Marketing Hub
    • Service Hub
  • Build and manage:

    • Workflows
    • Automations
    • Pipelines
    • CRM architecture
    • System logic
  • Execute data migrations, including:

    • Data mapping
    • Imports
    • Validation
  • Develop dashboards, reporting, and campaign structures.

  • Support HubSpot CMS and content deployment initiatives.

End-to-End Implementation Delivery

  • Deliver projects from onboarding through deployment.

  • Participate in:

    • Discovery
    • Strategic planning
    • Configuration
    • Development
    • Testing
    • Go-live support
  • Ensure every implementation aligns with client goals and delivery standards.

  • Perform quality assurance testing to ensure accuracy, scalability, and performance.

Client Enablement & Consulting

  • Lead client onboarding and training sessions.

  • Educate clients on HubSpot best practices and platform capabilities.

  • Translate business requirements into scalable HubSpot solutions.

  • Collaborate with:

    • Project Managers
    • Solutions Architects
    • Developers
  • Deliver an exceptional client experience throughout each engagement.

Troubleshooting & Platform Optimization

  • Diagnose and resolve HubSpot platform and integration issues.

  • Improve:

    • CRM structure
    • Workflows
    • Reporting
    • Automation
  • Escalate complex technical issues with detailed documentation.

  • Recommend process improvements based on platform performance.

Performance & Documentation

  • Analyze CRM performance and campaign effectiveness.
  • Provide data-driven recommendations for optimization.
  • Maintain accurate project documentation within HubSpot.
  • Ensure documentation remains organized and scalable.

What Success Looks Like

  • HubSpot implementations are delivered successfully and on schedule.
  • Clients confidently adopt and utilize the HubSpot platform.
  • CRM systems remain scalable, organized, and efficient.
  • Automations improve operational efficiency.
  • Data migrations are completed accurately.
  • Clients receive proactive guidance that drives long-term success.

What Makes You a Strong Fit

  • You enjoy solving complex technical and operational challenges.
  • You combine technical expertise with excellent client communication.
  • You thrive in fast-paced consulting environments.
  • You’re highly organized and detail-oriented.
  • You proactively identify opportunities for optimization.
  • You enjoy helping clients maximize their technology investments.

Required Experience & Skills

Experience

  • Proven hands-on experience with:

    • HubSpot Sales Hub
    • HubSpot Marketing Hub
    • HubSpot Service Hub
  • Strong expertise in:

    • CRM architecture
    • Workflows
    • Automation
    • Pipelines
  • Experience with:

    • Data migration
    • System integrations
    • Troubleshooting
    • Platform optimization
  • Ability to manage multiple implementation projects simultaneously.

  • Professional written and spoken English.

  • Experience leading:

    • Client meetings
    • Training sessions
    • Solution workshops
  • Strong analytical and problem-solving skills.

Nice to Have

  • Active HubSpot Certifications or willingness to obtain them.
  • Experience with HubSpot CMS.
  • Background in digital marketing or CRM consulting.
  • Experience working in implementation agencies or consulting environments.
  • Knowledge of API integrations and third-party business applications.

Tech Stack

  • HubSpot Sales Hub
  • HubSpot Marketing Hub
  • HubSpot Service Hub
  • HubSpot CMS
  • Google Workspace
  • Microsoft Office
  • CRM reporting and dashboard tools
  • AI productivity tools (ChatGPT, Microsoft Copilot, Claude, or similar)

What a Typical Day Looks Like

  • Meet with clients to review implementation progress.
  • Configure HubSpot workflows, pipelines, and automations.
  • Execute data imports and validate CRM data.
  • Troubleshoot platform or integration issues.
  • Build dashboards and reporting.
  • Train clients on HubSpot functionality and best practices.
  • Collaborate with Project Managers, Developers, and Solutions Architects.
  • Update project documentation and implementation milestones.

In short: You’ll design, build, optimize, and support HubSpot solutions that help clients streamline operations, improve customer engagement, and achieve their business goals.

Key Metrics for Success (KPIs)

  • Successful implementation delivery.
  • Project completion within timeline and scope.
  • Client satisfaction.
  • HubSpot adoption and utilization rates.
  • CRM accuracy and data integrity.
  • Workflow and automation performance.
  • Quality assurance and documentation accuracy.

Why This Role Stands Out

  • Work with a leading HubSpot implementation agency.

  • Partner directly with clients to solve meaningful business challenges.

  • Continuous opportunities for HubSpot certifications and professional development.

  • Fully remote role with flexible work arrangements.

  • Collaborative team environment focused on learning and innovation.

  • Career progression into:

    • Senior HubSpot Consultant
    • Solutions Architect
    • CRM Implementation Lead
    • Client Success Leadership

Interview Process

  1. Application Review
  2. Spark Hire Intro Video (3–5 minutes)
  3. Client Interview
  4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of an initial screening call, you’ll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how you’ve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. You’ll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpot’s Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, we’d love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.

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Operations Workforce Specialist Service Excellence at Angkas

Manages workforce scheduling, demand forecasting, and real-time staffing for a BPO operation to ensure SLA targets and operational efficiency.

Mid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Hey, mabuhay! 👋

Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we’re looking for a Workforce Specialist Service Excellence. As a Workforce Specialist at Angkas, acts as the operational backbone and tactical “brain” of the Business Process Outsourcing (BPO) industry. Its primary objective is to ensure the right number of agents, with the right skills, are in the right seats at the right time to handle customer interactions efficiently while minimizing operational costs.

Responsible for;

  • Demand Forecasting:

    • Analyzes historical data, seasonal trends, marketing campaigns, and business cycles to predict future contact volumes (calls, chats, emails).
    • Calculates required staffing hours using standard formulas (e.g., Forecasted Volume × Average Handle Time 360 secs)
  • Staff Scheduling & Rostering:

    • Builds optimal shift patterns, breaks, and off-days to match predicted peak and slow periods.
    • Balances employee preferences, skill-set requirements, and labor rules while minimizing overstaffing or understaffing.
  • Real-Time (Intraday) Management:

    • Monitors live dashboards, queue lengths, average speed of answer (ASA), and abandon rates.
    • Responds immediately to unexpected call spikes, system outages, or high absenteeism by reallocating staff, moving breaks, or calling in overtime.
  • Adherence and Attendance Tracking:

    • Tracks whether agents are logged in, handling contacts, or on scheduled breaks (aux/offline time) as planned.
    • Measures schedule adherence to make sure agents stay productive during paid hours.
  • SLA (Service Level Agreement) Protection:

    • Ensures the Department  meets or exceeds strict Management metrics (e.g., answering 85% of calls in 40 seconds, chats within 5 mins) to avoid potential cost
  • Reporting and Analytics:

    • Generates operational scorecards, shrinkage tracking, attrition data, and productivity reports for internal leadership and external clients.
    • Evaluates long-term efficiency to refine future labor planning and payroll accuracy.

At Angkas, we believe in giving our people the trust and flexibility to work in a way that helps them and their teams perform at their best. Whether you’re working onsite, remotely, or in a hybrid setup, we provide the flexibility, you bring the drive. ⚡

Let’s get this show on the road!🚦

  • Data Analytics on reading historical trends, tracking KPIs, and turning raw numbers into smart staffing decisions.

  • Forecasting and Planning on predicting future workloads based on seasonality, business cycles, and past performance.

  • Scheduling capability to building fair, cost-effective shifts that match employee availability with real-time operational needs.

  • Compliance Knowledge to understanding labor laws, break rules, and overtime regulations to reduce legal risk.

  • Software Proficiency to build templates and knowledge to use software WFM tools

  • Communication in explaining complex staffing changes and schedule policies clearly to both workers and managers.

  • Problem-Solving on fixing sudden staffing gaps or emergency absences quickly without hurting productivity.

  • Supporting team members, building trust, and boosting workplace morale.

  • Prioritizing daily operational tasks while keeping an eye on long-term goals.

  • Bachelor’s degree in a relevant field, or equivalent reporting

  • Minimum of 3 years of experience in WFM

  • Ability to work under pressure, meet deadlines, and achieve team targets.

  • Amenability to work onsite; working on weekends as Escalation POC (rotation based)

Work your way – Enjoy flexibility and the freedom to thrive in your role.

Work-life balance – Build a career without sacrificing your personal life.

Free perks – Fuel up with free meals and stay active with gym access.

Grow fast – Unlock career advancement and promotion opportunities.

Get rewarded – Earn a competitive salary with opportunities for pay increases.

Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.

Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.

Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.

Read the full description
Operations HubSpot Implementation Specialist at Pavago

Implements and optimizes HubSpot CRM systems across sales, marketing, and service hubs, configuring workflows, automating processes, and enabling clients to maximize platform value.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

HubSpot Implementation Specialist – Remote

Position Type: Full-Time, Remote

Location: Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring a skilled HubSpot Implementation Specialist to help businesses maximize the value of the HubSpot platform through successful implementations, system optimization, and client enablement.

In this role, you’ll lead HubSpot implementations across Sales Hub, Marketing Hub, and Service Hub, building scalable CRM solutions, automating business processes, migrating data, and delivering exceptional client experiences. You’ll work closely with Project Managers, Solutions Architects, Developers, and clients to ensure every implementation aligns with business goals and best practices.

If you’re passionate about HubSpot, enjoy solving complex technical challenges, and thrive in a client-facing consulting environment, this role is a strong fit.

What You’ll Own

HubSpot Implementation & System Configuration

  • Configure and optimize HubSpot across:

    • Sales Hub
    • Marketing Hub
    • Service Hub
  • Build and manage:

    • Workflows
    • Automations
    • Pipelines
    • CRM architecture
    • System logic
  • Execute data migrations, including:

    • Data mapping
    • Imports
    • Validation
  • Develop dashboards, reporting, and campaign structures.

  • Support HubSpot CMS and content deployment initiatives.

End-to-End Implementation Delivery

  • Deliver projects from onboarding through deployment.

  • Participate in:

    • Discovery
    • Strategic planning
    • Configuration
    • Development
    • Testing
    • Go-live support
  • Ensure every implementation aligns with client goals and delivery standards.

  • Perform quality assurance testing to ensure accuracy, scalability, and performance.

Client Enablement & Consulting

  • Lead client onboarding and training sessions.

  • Educate clients on HubSpot best practices and platform capabilities.

  • Translate business requirements into scalable HubSpot solutions.

  • Collaborate with:

    • Project Managers
    • Solutions Architects
    • Developers
  • Deliver an exceptional client experience throughout each engagement.

Troubleshooting & Platform Optimization

  • Diagnose and resolve HubSpot platform and integration issues.

  • Improve:

    • CRM structure
    • Workflows
    • Reporting
    • Automation
  • Escalate complex technical issues with detailed documentation.

  • Recommend process improvements based on platform performance.

Performance & Documentation

  • Analyze CRM performance and campaign effectiveness.
  • Provide data-driven recommendations for optimization.
  • Maintain accurate project documentation within HubSpot.
  • Ensure documentation remains organized and scalable.

What Success Looks Like

  • HubSpot implementations are delivered successfully and on schedule.
  • Clients confidently adopt and utilize the HubSpot platform.
  • CRM systems remain scalable, organized, and efficient.
  • Automations improve operational efficiency.
  • Data migrations are completed accurately.
  • Clients receive proactive guidance that drives long-term success.

What Makes You a Strong Fit

  • You enjoy solving complex technical and operational challenges.
  • You combine technical expertise with excellent client communication.
  • You thrive in fast-paced consulting environments.
  • You’re highly organized and detail-oriented.
  • You proactively identify opportunities for optimization.
  • You enjoy helping clients maximize their technology investments.

Required Experience & Skills

Experience

  • Proven hands-on experience with:

    • HubSpot Sales Hub
    • HubSpot Marketing Hub
    • HubSpot Service Hub
  • Strong expertise in:

    • CRM architecture
    • Workflows
    • Automation
    • Pipelines
  • Experience with:

    • Data migration
    • System integrations
    • Troubleshooting
    • Platform optimization
  • Ability to manage multiple implementation projects simultaneously.

  • Professional written and spoken English.

  • Experience leading:

    • Client meetings
    • Training sessions
    • Solution workshops
  • Strong analytical and problem-solving skills.

Nice to Have

  • Active HubSpot Certifications or willingness to obtain them.
  • Experience with HubSpot CMS.
  • Background in digital marketing or CRM consulting.
  • Experience working in implementation agencies or consulting environments.
  • Knowledge of API integrations and third-party business applications.

Tech Stack

  • HubSpot Sales Hub
  • HubSpot Marketing Hub
  • HubSpot Service Hub
  • HubSpot CMS
  • Google Workspace
  • Microsoft Office
  • CRM reporting and dashboard tools
  • AI productivity tools (ChatGPT, Microsoft Copilot, Claude, or similar)

What a Typical Day Looks Like

  • Meet with clients to review implementation progress.
  • Configure HubSpot workflows, pipelines, and automations.
  • Execute data imports and validate CRM data.
  • Troubleshoot platform or integration issues.
  • Build dashboards and reporting.
  • Train clients on HubSpot functionality and best practices.
  • Collaborate with Project Managers, Developers, and Solutions Architects.
  • Update project documentation and implementation milestones.

In short: You’ll design, build, optimize, and support HubSpot solutions that help clients streamline operations, improve customer engagement, and achieve their business goals.

Key Metrics for Success (KPIs)

  • Successful implementation delivery.
  • Project completion within timeline and scope.
  • Client satisfaction.
  • HubSpot adoption and utilization rates.
  • CRM accuracy and data integrity.
  • Workflow and automation performance.
  • Quality assurance and documentation accuracy.

Why This Role Stands Out

  • Work with a leading HubSpot implementation agency.

  • Partner directly with clients to solve meaningful business challenges.

  • Continuous opportunities for HubSpot certifications and professional development.

  • Fully remote role with flexible work arrangements.

  • Collaborative team environment focused on learning and innovation.

  • Career progression into:

    • Senior HubSpot Consultant
    • Solutions Architect
    • CRM Implementation Lead
    • Client Success Leadership

Interview Process

  1. Application Review
  2. Spark Hire Intro Video (3–5 minutes)
  3. Client Interview
  4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of an initial screening call, you’ll have one opportunity to introduce yourself, discuss your HubSpot implementation experience, and explain how you’ve configured CRM systems, built automations, managed data migrations, and supported clients throughout implementation projects. You’ll also have the chance to highlight your consulting approach, troubleshooting expertise, and experience working across HubSpot’s Sales, Marketing, and Service Hubs. Your video will be reviewed by the hiring team before moving forward to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about HubSpot, enjoy helping businesses optimize their CRM, and thrive in a client-facing consulting environment, we’d love to hear from you. Apply today and help organizations unlock the full potential of the HubSpot platform.

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Operations CPT-11484 Personal & Family Administrative Virtual Assistant at 20four7VA

Manages personal and family schedules, appointments, household coordination, and administrative tasks for a busy executive and their household.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.

Log in using your 20four7VA-issued email address to access the portal.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

\*\*\******************************************************************

Title: CPT-11484 Personal & Family Administrative Virtual Assistant

Independent Contractor – CPT-11484 Personal & Family Administrative Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A busy Dubai-based executive is seeking a part-time Personal Assistant Virtual Assistant to help manage family schedules, appointments, household coordination, and recurring personal follow-up.

The client travels frequently and has three children with active schedules, including homeschooling, extracurricular activities, language lessons, and appointments. The VA will help keep everything organized, anticipate scheduling conflicts, coordinate with nannies and household contacts, and make sure important items are followed through without requiring constant direction.

The VA will also provide light support related to the client’s Pilates studio by following up with the Studio Manager for reports and status updates when needed.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Calendar & Family Coordination

  • Manage and update personal and family calendars
  • Track children’s activities, appointments, lessons, and schedule changes
  • Identify and flag scheduling conflicts in advance
  • Coordinate with nannies, drivers, household staff, and other relevant contacts
  • Confirm that necessary arrangements are in place before appointments or activities
  • Update schedules when plans change
  • Help ensure everyone involved has the correct information

Follow-Up & Personal Support

  • Proactively follow up on outstanding personal items
  • Track appointments, action items, and schedule-related needs
  • Provide concise updates on completed and outstanding items
  • Flag issues or decisions that require direct client involvement
  • Help prepare for upcoming travel or schedule changes as needed
  • Maintain strong confidentiality and discretion with personal and family information

Light Studio Coordination

  • Follow up with the Pilates Studio Manager for requested reports or updates
  • Track basic reporting deadlines
  • Organize studio-related information requiring the client’s attention
  • Include key studio items in recurring status summaries
  • Escalate operational issues to the client rather than independently managing the business

Weekly Organization

  • Provide a concise weekly summary of personal and studio items requiring attention
  • Highlight upcoming appointments, unresolved items, schedule conflicts, and pending decisions
  • Maintain an organized list of open follow-ups and next steps

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Previous Personal Assistant, Executive Assistant, or similar administrative experience strongly preferred
  • Strong calendar and scheduling experience required
  • Experience supporting executives or busy professionals strongly preferred
  • Strong organizational and follow-up skills required
  • Excellent written and verbal English communication
  • Comfortable coordinating with household staff, service providers, and other contacts
  • Experience managing travel or family logistics is a plus
  • Experience with light business or owner support is a plus

IDEAL CANDIDATE PROFILE

  • Highly organized and proactive
  • Excellent calendar-management skills
  • Able to anticipate scheduling conflicts before they become problems
  • Comfortable independently following up with multiple people
  • Professional and discreet
  • Strong communicator with excellent follow-through
  • Able to work with minimal supervision once routines are established
  • Comfortable supporting a busy executive and family
  • Trustworthy with sensitive personal information

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

  • Family Calendar / Scheduling Platforms
  • Google Workspace or Similar Productivity Tools
  • Email & Messaging Platforms
  • Starlight Family Calendar – Client Training Provided

Work Schedule

  • Contracted Hours per Week: 20 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: Mid-Morning to Mid-Afternoon Dubai Time – Exact Schedule TBD

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
  • Contracted Hours per Week: 20 hours/week
  • Daily Working Time: Mid-Morning to Mid-Afternoon Dubai Time – Exact Schedule TBD
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: Female
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A-B (Native or near native English accent required)
  • REGION PREFERENCES: Philippines / Time-Zone Compatible Regions Preferred

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Read the full description
Operations Galileo: Medical Licensing Specialist (Contract)

Manages end-to-end state medical licensing for healthcare providers across 50 states, coordinating with medical boards and internal teams to ensure compliance and practice readiness.

Mid Remote Posted 2 days ago We Work Remotely — Programming
What this role involves

Headquarters: Remote, United States

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

About the Role

We're looking for a Medical Licensing Specialist to own the end-to-end state licensing process for our provider population across all 50 states. You'll manage the full licensing lifecycle for Registered Nurses (RNs), Nurse Practitioners (NPs), MDs, and DOs, coordinating directly with state medical boards, providers, and internal teams to keep our clinicians compliant and practice-ready. The role requires knowledge in state-specific licensing requirements, a high degree of organizational precision, and a proactive approach to issue resolution.

This is a full-time, contract position at 40 hours/week, reporting into the Senior Manager, Licensing and Credentialing.

Here’s what you’ll do:

  • Manage initial state license applications for RNs, NPs, MDs, and DOs across all 50 states, owning each application from submission through approval
  • Coordinate directly with providers to collect required documentation, including primary source verifications, CEU records, and background checks
  • Communicate with state medical and nursing boards to resolve application issues, answer inquiries, and expedite approvals where possible
  • Maintain current, working knowledge of state-specific licensure requirements, processing timelines, and regulatory changes
  • Use Verifiable to manage provider profiles, track license statuses, and generate compliance reporting for internal stakeholders
  • Ensure all licensing data is accurately entered and maintained in the credentialing system of record
  • Proactively flag and escalate issues to prevent delays in provider readiness, managing an active queue of 60+ licenses at any given time

About You

You are a detail-oriented and process-driven operator who takes ownership of complex, high-volume workflows. You know your way around state medical board requirements and thrive in an environment where precision and follow-through are non-negotiable. You can manage a queue of active applications, prioritize effectively, and communicate clearly with providers, boards, and internal teams alike. You are comfortable navigating ambiguity, adapting quickly when requirements shift, and escalating the right things at the right time. 

We would love to hear from you if you have the following or equivalent experience:

  • Minimum of 2 years of experience in healthcare licensing, credentialing, or a closely related field
  • Hands-on experience processing state licenses for RNs, NPs, MDs, and/or DOs
  • Familiarity with multi-state licensing requirements and the Interstate Medical Licensure Compact (IMLC)
  • Strong organizational skills with a demonstrated ability to manage a high volume of concurrent applications
  • Exceptional attention to detail and consistent follow-through on deadline-driven tasks
  • Experience with Verifiable or comparable credentialing platforms (preferred)
  • Experience in a telehealth, virtual care, or multi-state provider organization (preferred)

Compensation: $25/hour

How We Hire

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.

We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

To apply: https://weworkremotely.com/remote-jobs/galileo-medical-licensing-specialist-contract

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Operations Supply Partnership Manager

Manages relationships and operations between the company and strategic delivery provider partners, serving as the operational liaison.

Mid Posted 2 days ago Jobicy AI
What this role involves
About the Role We’re hiring a Supply Partnership Manager to be the critical operational link between Nash and some of its most strategic Delivery Providers. You will manage the relationship...
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Operations Purchasing Agent

Manages procurement and purchasing activities for an AI systems company, handling vendor selection, orders, and supply chain logistics.

Mid Remote Posted 3 days ago Himalayas
What this role involves
Role Title: Purchasing AgentRole Type: ContractorLocation: Remotemicro1 is engaging Purchasing Agents to contribute to a customer's project focused on advancing AI systems in the procurement domain.
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Operations Field Service Technician (Mexico)

Field service technician performs on-site equipment maintenance and condition monitoring for manufacturing clients in Mexico.

Mid Onsite Posted 3 days ago Jobicy AI
What this role involves
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every...
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Operations Procurement Operations Analyst

Manages procurement processes, vendor relationships, and supply chain operations to support banking organization's purchasing needs.

Mid Posted 4 days ago Himalayas
What this role involves
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success.
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Operations Manager, Partner Operations , Solve Studio

Manages partner relationships, operations workflows, and collaboration processes to support business partnerships and growth initiatives.

Mid Posted 4 days ago Himalayas
What this role involves
Thank you for your interest in joining Solventum.
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Operations IT & Automation Engineer at Centrifuge

Manages IT operations, user access, and builds automation workflows to reduce manual IT tasks across SaaS and cloud infrastructure for a fintech company.

Mid Posted 4 days ago RemoteFirstJobs Product
What this role involves

At Centrifuge, we’re not just talking about tokenization; we’re making it real. In the past year alone, we’ve partnered with S&P Dow Jones Indices, announced the first tokenized S&P 500 Index Fund, brought Janus Henderson’s AAA CLO strategy onchain, and crossed $1.7B in TVL. We’re also well-funded, backed by leading investors such as ParaFi Capital, Greenfield, Circle Ventures, and Coinbase. We’re live across more than ten blockchains and building the open infrastructure for real-world assets at scale. We’re looking for a hands-on IT & Automation Engineer to own the systems a fast-moving 20 person team runs on. You’ll own identity, access, and IT operations across our entire SaaS and cloud stack, and your mandate is to automate the repetitive parts away. This is not a ticket mill: expect 2 to 3 requests a day, high trust, high stakes, and the freedom to build the tooling that makes your own queue smaller. You’ll work directly with our DevOps & Security lead, in a company where the security bar is set by a live fintech protocol.

The role

You’ll be the person who keeps IT and operations running for a real production fintech company: access requests, user lifecycle, SaaS administration, and the routine deployments and infrastructure tasks the engineering org depends on. The queue is the job, and automation makes the queue smaller. In your first months you’ll build self-service workflows (Slack bots, Terraform for Google Workspace, small API integrations) that remove a meaningful slice of the recurring requests for good.

You’ll also work hands-on across our GCP and Cloudflare stack with increasing autonomy: routine deployments, DNS changes, CI fixes, and larger infrastructure changes that you prepare and our security lead reviews. Over time the role grows in two directions: deeper into security operations (access governance, compliance engineering, working through SOC 2 hands-on) and deeper into automation, owning the tooling the company runs on. Bigger infrastructure changes you prepare together with our security lead, who owns the architecture. If you’re process-oriented, like owning systems end to end, and get satisfaction from replacing manual work with something you built, this is the role.

Essential Job Functions

  • Respond to and resolve daily support requests from the team (Slack, tickets): the fast-turnaround work that keeps everyone unblocked.
  • Manage user access and identity across the stack: Google Workspace, GitHub, Notion, 1Password, and other SaaS. Handle onboarding, offboarding, seats, licenses, permissions, and the roles and policies behind each platform.
  • Administer SaaS and tooling: account provisioning, license management, vendor tool vetting, and the integrations that connect our tools to each other.
  • Automate your own processes: user lifecycle via Terraform or API-driven Python scripts, small API integrations that make tools easier to manage, Slack self-service workflows, and monitoring snippets and bots that surface issues before people report them.
  • Support security operations: hardware key (YubiKey) setup and onboarding, access reviews, and day-to-day security policy questions, working with our security lead.
  • Execute deployments and keep CI/CD pipelines healthy (GitHub Actions across our repos).
  • Operate across our cloud stack on GCP (Cloud Run, IAM, Cloud Functions, Cloud SQL) and Cloudflare (DNS, WAF, Access) with increasing autonomy: routine changes you own outright, bigger changes you prepare for review.
  • Create and maintain operational documentation and runbooks so common tasks are repeatable.
  • Learn Web3/blockchain operations hands-on.
  • Work across European and US timezones in a fully remote, high-compliance environment where security and quality standards are high.

Tech stack: Google Workspace, GitHub, GCP, Cloudflare, GitHub Actions, Docker, Terraform, Python/Bash, Slack APIs, plus Web3 tooling.

Education and experience

  • 3+ years in IT engineering, systems administration, IT operations, or MSP roles (in-house IT at a tech company or an MSP escalation role is a great fit; DevOps backgrounds are welcome if the support half of the role genuinely appeals to you).
  • Scripting you can show: Python/Go/JS or Bash automation you built to remove repetitive work, not just scripts you ran.
  • Hands-on experience running real workloads on a public cloud. GCP is ideal, but any major provider counts.
  • Strong Linux/Unix fundamentals.
  • Experience administering Google Workspace (or an equivalent identity platform) and a multi-SaaS stack: roles, policies, permissions, licenses.
  • Solid Git/GitHub and comfort with CI/CD concepts.
  • Excellent written English and a documentation-first, process-oriented mindset.
  • Comfortable working with AI-assisted tooling to move faster (we lean on it heavily).
  • Nice to have: deep GCP experience, Terraform/IaC, Cloudflare, exposure to compliance frameworks (SOC2, ISO 27001), and curiosity about Web3/blockchain. Prior Web3 experience is a plus, not a requirement.

Working conditions

This is a full-time, permanent role. We work fully remote with a European base, generally around 09:00 to 17:00 local time, with the flexibility to overlap US hours when something needs it. There’s an annual learning budget for courses, conferences, and certifications, and the occasional out-of-hours moment when a production incident needs attention, typically only a handful of times a year and always with escalation support behind you.

Reasons to join

You’d own the entire IT and access surface of a live fintech protocol with over $1B in real assets onchain: one company instead of thirty clients, crypto-grade security practices, and no change-approval bureaucracy between you and a better setup. You’ll work directly with a senior DevOps & Security engineer, with real room to grow. It’s hands-on experience you won’t get in many places, in a small, fast-moving, well-funded team, fully remote, with real autonomy over the systems you look after.

€50,000 - €60,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations Volunteer Coordinator- 2025874 at World Relief

Coordinates volunteer recruitment, program development, and volunteer placements to support immigrant services and community engagement initiatives.

Mid Hybrid Posted 4 days ago RemoteFirstJobs Product
What this role involves

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

The Volunteer Coordinator serves local churches and volunteers through volunteer and intern coordination. This individual works to empower the Church & local community to serve immigrants in the Triangle alongside World Relief.

The is a hybrid role- 4 days in office, 1 work from home.

ROLE & RESPONSIBILITIES:

1. Volunteer Program Development:

• In conjunction with World Relief Durham program managers, identify and prioritize the ongoing needs for volunteers.

• Design and direct long-term and recurring volunteer opportunities and programs for individuals, groups, and interns. These will include traditional volunteer opportunities (Good Neighbor Teams and Friendship Partners), ongoing program needs (drivers, childcare workers, accompaniment volunteers, etc.), and single events

• With supervisor, develop ongoing and annual metrics for each of the volunteer needs, and ensure that these metrics are met.

2. Volunteer Recruitment:

• Develop and carry out a dynamic and active volunteer recruitment plan with local churches and organizations, at World Relief Durham events, on social media (as appropriate), and by following up with individuals who have expressed interest.

• Speak at church and community activities, table at events to recruit volunteers, and meet with church and community leaders to communicate the opportunities for volunteering.

• Guide new volunteers through the volunteer application process and background checks with regular communication and record-keeping.

• Maintain database and monitor tasks needed to be completed by candidates/volunteers, including online volunteer interest forms, applications, training completion, background checks, logging volunteer hours, and more.

• Develop and lead regular volunteer trainings, either virtually or in person, using courses that have been developed in-house or by World Relief home office.

• Connect volunteers to appropriate volunteer opportunities

• Provide ongoing coaching and support to volunteers throughout their volunteer experience

• Collect volunteer quotes, photos, and stories to share in office communications

• Participate in World Relief Home Office volunteer mobilization and community engagement teams

• As needed, conduct written and in person driving tests for volunteers and interns who will be driving clients.

3. Interns:

• In conjunction with WRD program managers, determine the internship needs for each program

• Serve as the initial point of contact in the recruitment and onboarding of interns with local universities and organizations

• Train, equip, and when appropriate, supervise interns

4. Welcome Houses :

• Serve as the primary point of contact with churches and individuals that have made houses available for temporary housing.

• Resolve scheduling and interpersonal issues that arise.

JOB REQUIREMENTS:

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals’ For the Health of The Nation document
  • Valid drivers license, access to reliable vehicle and ability to pass MVR standards
  •  A winsome personality that prioritizes and enjoys reaching out and recruiting people
  •  Ability to manage dozens of volunteer relationships simultaneously
  •  Strong administration & organizational skills
  •  IT skills in database entry and generating reports required
  •  Experience in HR, logistics, or program coordination a plus
  • Ability to problem-solve, create and implement new programs
  •  Strong writing and public speaking skills
  •  Ability to work on a team; ability to work independently
  •  Flexibility for evening and weekend events or trainings

PREFERRED QUALIFICATIONS:

  •  2+ years relevant work experience
  •  Comfortable managing interpersonal conflict and communication challenges with professional customer service skills

World Relief offers a competitive benefits package and employee discount program for full-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

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Operations CPT-11530 Commercial Insurance Administrative & COI Processing VA at 20four7VA

Provides administrative and COI processing support to U.S. insurance operations, managing certificates, client communications, renewals, and AMS data entry.

Mid Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing.

Log in using your 20four7VA-issued email address to access the portal.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you’re interested in this opportunity, click APPLY TO POSITION to proceed.

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Title: CPT-11530 Commercial Insurance Administrative & COI Processing VA

Independent Contractor – CPT-11530 Commercial Insurance Administrative & COI Processing VA/Business Support VA/Junior-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

We are seeking a detail-oriented and reliable Commercial Insurance Administrative & COI Processing VA to provide ongoing administrative support to a U.S.-based insurance operation.

The VA will assist with Certificates of Insurance (COIs), loss control and inspection follow-ups, commercial client and carrier communications, renewal information gathering, shared inbox management, endorsement requests, and agency management system (AMS) data entry.

The ideal candidate has at least 2 years of remote administrative or virtual assistant experience, preferably supporting U.S.-based insurance brokers, agencies, or back-office operations. Experience working with U.S. insurance Agency Management Systems (AMS), particularly Applied Epic, and carrier portals is highly preferred.

This is a long-term, ongoing position for someone who is highly organized, accurate, proactive, and comfortable communicating professionally with U.S. clients and insurance carriers.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

1. Certificates of Insurance (COI) Processing Intake & Verification

  • Receive COI requests through email, client portals, or phone.
  • Review requests and verify active policy status and coverage limits within the agency management system.
  • Confirm certificate holder information, names, and addresses for accuracy.

Issuance

  • Prepare and issue standard ACORD forms, including:
    • ACORD 25 – Certificate of Liability Insurance
    • ACORD 28 – Property Insurance

Tracking & Delivery

  • Deliver completed certificates to insureds and third-party certificate holders.
  • Log all certificate issuances accurately in the agency management system.
  • Track special endorsement requests and certificate holder requirements.
  • Follow up on outstanding COI-related items as needed.

2. Loss Control & Inspection Recommendations Carrier Follow-Up

  • Monitor and track loss control or inspection reports received from commercial insurance carriers.
  • Review outstanding recommendations and identify items requiring client action.

Client Outreach

  • Contact insureds via email and phone to request outstanding risk-improvement items.
  • Request photos, documentation, or other compliance materials required by underwriters.
  • Follow up with clients until required documentation is received.

Status Tracking

  • Update inspection and loss-control progress in the agency management system.
  • Log proof of completion and supporting documentation.
  • Notify the appropriate Account Manager when requirements have been satisfied.

3. Insurance Carrier & Client Follow-Ups

  • Follow up with commercial insurance carriers and clients regarding missing information and documentation.
  • Request signed applications, supplemental forms, audit documents, and other outstanding items.
  • Maintain organized follow-up records and ensure pending items are tracked to completion.

4. Renewal Information Gathering

  • Proactively contact commercial clients 60–90 days before renewal.
  • Request updated information such as:
    • Payroll figures
    • Sales figures
    • Equipment schedules
    • Statements of Values (SOVs)
    • Other renewal-related documentation
  • Track outstanding renewal information and follow up as needed.
  • Ensure collected information is accurately documented and routed to the appropriate internal staff.

5. Shared Inbox Management

  • Monitor shared commercial service inboxes throughout the workday.
  • Review, organize, and triage incoming client requests.
  • Respond to routine inquiries when appropriate.
  • Identify urgent or sensitive matters and promptly flag them for licensed staff.
  • Maintain organized records of requests and follow-ups.

6. Agency Management System & Data Entry

  • Maintain accurate and up-to-date client records within the agency management system.
  • Update:
    • Client contact information
    • Locations and location schedules
    • Policy information
    • Other relevant account details
  • Perform accurate data entry and document updates.
  • Ensure information is entered consistently and accurately across applicable systems.

7. Endorsement Request Intake

  • Receive and review mid-term policy change requests.
  • Gather the necessary information and supporting documentation for requests such as:
    • Vehicle additions or deletions
    • Address changes
    • Driver updates
    • Other policy changes
  • Queue complete requests for internal processing.
  • Follow up on missing information before routing requests to the appropriate staff.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Minimum 2 years of remote administrative or virtual assistant experience.
  • Insurance industry experience is highly preferred, particularly experience supporting:
    • U.S. insurance brokers
    • Insurance agencies
    • Commercial insurance operations
    • Insurance back-office administrative teams
  • Hands-on experience with U.S. Agency Management Systems (AMS) is preferred.
  • Experience with Applied Epic is highly preferred.
  • Familiarity with major insurance carrier portals is a strong advantage.
  • Strong understanding of administrative workflows, documentation, and follow-up processes.
  • Excellent written and verbal English communication skills.
  • Professional and confident phone and email communication with U.S. clients and carriers.
  • Exceptional attention to detail, especially when reviewing policy information, documents, names, addresses, and certificate holder details.
  • High level of accuracy in data entry and document processing.
  • Ability to manage multiple requests and follow-ups while meeting deadlines.
  • Organized, dependable, and proactive.
  • Able to work independently while knowing when to escalate issues to licensed staff.

Required Software & Applications: Use the same software and applications currently used by the existing VAs.

  • Agency Management System (AMS)
  • Applied Epic
  • Insurance Carrier Portals
  • Email / Shared Service Inbox
  • Client Portal
  • ACORD Certificate Processing Tools/Systems
  • Other systems currently used by the existing VA

Work Schedule

  • Contracted Hours per Week: 40 Hours
  • Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
  • Daily Working Time: 9:00 AM – 5:00 PM EST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
  • Contracted Hours per Week: 40 hours/week
  • Daily Working Time: 9:00 AM – 5:00 PM EST
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: None
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A– (Neutral and Excellent written and communication skills)
  • REGION PREFERENCES: Philippines

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
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